Katzkin Reviews 

4,116
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the product, often noting how it transforms their vehicles and surpasses factory standards. Many people highlight the knowledgeable, patient, and professional staff who provide excellent customer service, guiding them through the process. The overall service and installation are frequently described as smooth, efficient, and reliable, leading to impressive and satisfying results. However, some customers also noted issues with customer service, describing experiences where they felt unsupported or that their concerns were not adequately addressed. A few people mentioned feeling that the company was not customer-focused, with some interactions being unhelpful or rushed.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the amazing quality, craftsmanship,... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional craftsmanship and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers describing the entire process as flawless and... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as stellar and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second vehicle to use Katzkin to upgrade or replace the seats. Their quality is exceptional. In the case of my wife’s 2001 Mercedes E320 a lot of credit goes to their installer, Gold Coast... See more

Company replied

Rated 5 out of 5 stars

I have had the CAT scan leather interior now for almost 5 years. I have had two instances where there were problems one it was kind of puckering in the backseat and the other area of the front driver... See more

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied


Company details

  1. #1 of 4 best companies in Auto Upholsterer
  2. #3 of 14 best companies in Auto Accessories Wholesaler
  3. #6 of 21 best companies in Auto Parts Manufacturer
  4. #2 of 3 best companies in Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(4,116)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfection

They ended up doing exactly what I wanted. I wanted orange thread, the install agreed, but they charged me for the thread. I wanted my Harley Davidson emblems reused. They installer refused. I said that I would pay for them to do that. They than agreed. They Charged an additional $500 plus costs about $560. The results were absolutely gorgeous!

Very pleased with the final product. Better than 99% of all the interiors out there.

September 23, 2025
Unprompted review
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Reply from Katzkin

Hi Louis! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Fantastic Experience!

Matt is an awesome sales rep!!! The entire process was thorough, easy, and efficient. I couldn't be happier with my new interior!

September 25, 2025
Unprompted review
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Reply from Katzkin

Hi Payum! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Matt! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Ricardo helped me design the exact package I was looking for.…

Ricardo helped me design the exact leather package I was looking for with my Camry XSE. I ended up with a Tuscany Amaretto design. The leather was promptly shipped to the authorized installer and I had it installed within three days. I’m very pleased with the end results. The interior is stunning!

September 11, 2025
Unprompted review
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Reply from Katzkin

Hi James! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Ricardo. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin far exceeded my expectations in…

Katzkin far exceeded my expectations in every way and totally transformed my 2022 F150 STX to another level. Roy is the best sales and customer service guy in the business, if you are on the fence, just do it, the whole process was great and the seats are incredible.

September 16, 2025
Unprompted review
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Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Worked with Katzkin directly

Worked with Katzkin directly. Went through the quoting process. Everything was great and I liked the options and price. After I paid I was ghosted by the salesperson for a few days until he finally answered back with a request for $739 more dollars. Their reasoning was that they do not currently have that pattern in their database and I need to pay for them to create the pattern. Mind you, Katzkin leather could then use that pattern for other customers. I found the whole situation shady. At least they refunded my money but it took 5 days.

Update: The contact provided goes to a general customer service line and you talk to someone who knows nothing of your specific situation. When I explained the situation, she mentioned further details that were left out by the original salesperson. Katzkin should be a hard pass!

September 3, 2025
Unprompted review
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Reply from Katzkin

Hi Matthew! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, custom design was created and shipped out fast. Installation professionally done. Im a satisfied customer

February 21, 2025
Unprompted review
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Reply from Katzkin

Hi Willie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin’s Great Jhon Jerez installer

Katzkin’s installer, Mr. Jhon Jerez, was exceptional. He made certain to protect and enhance the Katzkin brand with his on-time, courteous, expert service. With people like Mr. Jerez on the Katzkin team, we are VERY enthusiastic about recommending the Company.

September 4, 2025
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Reply from Katzkin

Hi Dr. Wyatt! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Jhon. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great experience from Quote on to installation.

From the very first conversation with John Farrell for a quote he was very friendly and knowledgeable. He sent me a few ideas while my phone was on speaker and explained everything very well. Today 9/5. Creative Design in Orlando is the certified installer near me. (Also highly recommended by John Farrell). I am blown away with the quality of the new interior. John reccomended new seat foam and that was an excellent reccomendation. Now my 2016 Ram feels brand new again! Financing was also simple no interest. After the sale and before the install I would text John with questions and he would always reply back with answers and happy to assist. Great experience all the way around.

September 5, 2025
Unprompted review
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Reply from Katzkin

Hi Jason! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. :) New foaming was a fantastic choice. We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Juan Adame my installer was very… very professional and friendly.

Juan Adame my installer was very professional and clean. Looks like I have a new truck. He came and worked really hard. Had to take the seat to his house to put in foam which is above and beyond he fixed my passenger seat, which of course is more beat up than anything. I would highly recommend one the product and Juan they have your vehicles done.!
He also came a week early, which is nice! A real positive experience!

September 4, 2025
Unprompted review
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Reply from Katzkin

Hi Shannon! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Juan. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Juan Adame did a great job.

Juan Adame came at his appointed time and did a wonderful job installing my Katzkin seats. They look beautiful!

August 28, 2025
Unprompted review
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Reply from Katzkin

Hi Greta! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Juan. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

This is my third set from here and…

This is my third set from here and there all bad ass this last set is for a 2008 xb and car is being built for car shows im very happy happy with this company and will display them at the shows

August 12, 2025
Unprompted review
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Reply from Katzkin

Hi Alan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin is super smooth!!

Katzkin had a smooth process all the way from me designing on the website through to installation. I worked with Roy at Katzkin to design and redesign my seats. He was complimentary, quick to respond, and explained everything thoroughly. The local install went very well also, quick and reliable. I am super satisfied with the whole process and very happy about my new Wrangler seats. They make me smile every day.

July 28, 2025
Unprompted review
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Reply from Katzkin

Hi Alex! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Excellent in every aspect

The quality of the leather is excellent but the sales consultant/advisor is even better. Chantel Santos helped me in every aspect of the purchase from the design of the seat and picking out of the quality of leather to the perforation and color of the stitching.
Purchase could not have gone better.

August 25, 2025
Unprompted review
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Reply from Katzkin

Hi Larry! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Chantel. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Ask for Rose

Ask for Rose! She is awesome. Extremely helpful and always gets back to you super fast! She relates to you and is very easy to talk to! Loved my experience with her!!! She is an asset to that company!

August 23, 2025
Unprompted review
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Reply from Katzkin

Hi Kara! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Exceeded Expectations

The quality of my leather seats is incredible. They look perfectly aligned to the seat, and are supple to the touch. The stitching detail and the barracuda inserts is impeccable. Worth every single penny. I’m in love with my new interior and it really put the finishing touch on my automobile.

August 22, 2025
Unprompted review
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Reply from Katzkin

Hi Alexander! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I'm extremely happy with my new Katzkin…

I'm extremely happy with my new Katzkin seats. The staff was really helpful with the decision process and responded promptly. They were done on time and delivered exactly when promised.

August 11, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Ryan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Perfect!

Love my Katzkin seat covers. Perfectly installed and it really matched my truck. Thank you!!!

August 12, 2025
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Reply from Katzkin

Hi Christian! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Shop Katzkin now for best customer experience and value

Rose provided best customer service and because of her positive attitude it was a very delightful experience. I used to buy leather for a car and pay thousands in car dealership upgrades, but with Katzkin I get a better quality product and save thousands from leather upgrade fees.

August 20, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Frank! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

You won’t be disappointed

I initially found Katzkin while looking for seat covers for my new truck with cloth seats. I didn’t realize when I requested a quote that Katzkin was a full reupholstering of the seats. I got a call from Lee regarding my quote and I thought it was going to be super expensive. Turns out, it’s more affordable than getting the upgrade from the dealer. Lee made the entire process smooth from start to finish. He never tried to pressure me into a sale and answered all of my questions. They were even able to add my logo to the headrests which has gotten a really positive response from everyone I’ve shown it to so far. The local, certified installer they sent me to was just as professional and did a great job on the install. I highly recommend Katzkin!

August 18, 2025
Unprompted review
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Reply from Katzkin

Hi Robert! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Leather is perfect and the working with Katzkin directly was perfect

I love my new two tone leather seats for my '25 Ranger XLT. For me there was no other choice but Katzkin for the leather. I knew I wanted leather for this new truck which came with standard cloth seats. After reaching out to Katzkin, Rose reached back out to me. She was one of the best sales people I have ever worked with for anything. I loathe dealing with any sales person for any type of retail but Rose blew that concept out of the water. Working with her was more like working with a designer which she was. We went over all the options including custom options. I finally settled on a customized look and style for the seats. From the picking of the leather, the scheduling of the installation (they come to you!), and finally the installation, all of the communication from everyone, especially Rose!, was great. Everything felt smooth and I never felt under pressure. I am a lifetime customer at this point.

July 8, 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Steve! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Rose. Two tone leather seats are a fantastic choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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