Keeta Global Reviews 

101
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, most reviewers were let down by their experience overall. Consumers consistently reported terrible customer service, stating that support representatives were unhelpful, rude, and only offered empty apologies instead of solving problems. Furthermore, people experienced massive delivery delays, missing food items, and completely failed orders that left them stranded without meals. However, some customers also noted a frustrating technical issue where orders were placed automatically without manual confirmation. Reviewers explained that they were unable to cancel these accidental purchases or secure a proper refund for the unauthorized charges. Buyers felt completely ignored by the company when trying to resolve these unexpected financial losses.

What people talk about most

Order

Reviewers mention negative feedback about order, frequently reporting severe delivery delays, missing or... See more

Customer service

People report negative experiences with customer service, noting that support agents offer no real solutions... See more

Delivery service

Reviewers highlight negative aspects of delivery service, expressing deep dissatisfaction with chronic... See more

Service

Consumers find service to be a profound disappointment, highlighting an overwhelming sense of dissatisfaction... See more

Refund

Users describe negative interactions with refund, highlighting a lack of accountability and support when... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The Kit app is trash . My Family Ordeded once or twice until one day where our phone had a small problem we were looking food for a party we had 2 days later and by mistake out of nowhere the buy butt... See more

Rated 1 out of 5 stars

The Kit app is trash . My Family Ordeded once or twice until one day where our phone had a small problem we were looking food for a party we had 2 days later and by mistake out of nowhere the buy butt... See more

Rated 1 out of 5 stars

I just had the most terrible experience with this app. I ordered coffee at 9:30am & by 10:20 it still wasn’t picked up. I kept asking customer service & only answer i get was sorry for your frustratio... See more

Rated 1 out of 5 stars

Bad customer service at all … its not about miney its about respect … the application put wrong location, they said for me that i need to go to bring my order , from lagoona mall they put the food on... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

101 reviews

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No history of asking for reviews

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1.3

All reviews

(101)

99 reviews in the last 12 months

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