Had great problems with an unreliable BT internet connection for several months and dreadful interruptions in the last few days. Arrived home and saw an Open Reach van outside the house. Ben Ransome h... See more
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Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.
Contact info
United Kingdom
- 02084240909
- trustpilot@kelly.co.uk
- www.kelly.co.uk
Professional and reliable service by Hossain
I had a very positive experience with Kelly Group. Hossein was professional, polite, and completed the work efficiently. Communication was clear throughout the process, and everything was handled on time. I would definitely recommend their services.
Called to say when engineer was arriving
Called to say when engineer was arriving
Hossain job completed very satisfied
Hossain job completed very satisfied.
Great service and knowledgeable
Abdul listened to the description of the problem and very thoroughly worked out its cause. Super polite, knowledgeable and efficient. Brilliant service.
Today we had Andrew visit us to fix a…
Today we had Andrew visit us to fix a broadband issue we where having he was very polite and took his boots off before entering the property which is nice to see he behaved in a very professional manner and fixed the fault whilst explaining to me what the process was nothing but 5 stars
Hussain came today to fix my broadband…
Hussain came today to fix my broadband as it keep going of he was very friendly and helpful and got the job done very fast I’m very happy
Excellent
Charlie Shoesmith was a pleasant young man who made a thorough job of ensuring all was working properly before leaving.
We had an engineer to our property…
We had an engineer to our property today, a young lad named Andrew. He was absolutely brilliant with explaining the problems and also very efficient. He was also very thorough and made sure everything was sorted. Very friendly and ensured we understood the problem.
An issue was identified with our…
An issue was identified with our broadband service which was investigated and remedied by the Kelly Group operative having worked both inside and outside of our property.
Very courteous, polite and efficient, ensuring that the problem had been rectified.
Stefanos did an excellent job
Stefanos did an excellent job. He was polite, considerate, kept me updated on progress and resolved my issue quickly and without a fuss.
Thank you Stefanos
Hossain was polite and professional
Hossain was polite and professional. Thank you
Charlie Shoesmith was quick a reliable…
Charlie Shoesmith was quick a reliable this morning and got me connected with quick speeds in less then 30 minutes. Thanks again Charlie Shoesmith
Samuel was incredibly punctual and helpful…
Samuel was incredibly punctual and helpful when dealing with my issue. He explained it to me in a way that I could understand and was really friendly throughout the interaction. Thank you!
Brandon was professional and friendly…
Brandon was professional and friendly throughout the appointment and managed to resolve the problem.
Had a great help from samuel
Had a great help from samuel, the man fixed my Internet fault quickly and efficiently.
After realising our land-line wasn't…
After realising our land-line wasn't working, we contacted Customer Services to report this. The lady I spoke to the following day for a progress update was very helpful, she listened and reassured us that an engineer would be looking into the fault for us the very next day. Thank you to Brennan, the Open Reach Engineer who rang this evening (18/02/26) to say our phone was now working again, and was happy to explain what had caused the issues. He was working in the dark on a cold night. We are relieved to have the phone back on. 10/10 for customer services and Brennan the engineer.
Liam Roberts was the gentleman that…
Liam Roberts was the gentleman that came.
He was very efficient and very helpful. Set up broadband and explained how to use.
Very helpful.
And I am very happy
Abdul Odushoga is very good…
Abdul Odushoga is very good professional and arrive on time. Fast quick to fix my wig. Thank you
The engineer was very helpful and…
The engineer was very helpful and professional, he solved our problem very quickly and explained what the issue was.
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