Kens Yard Reviews 

878
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

placed the order on 14th Jan, the next day I received an email saying it was out of stock. they would order the floor boards immediately and the delivery will take one week. one week later I was to... See more

Rated 5 out of 5 stars

Luke was really helpful with my order, arrived when he said and in perfect condition. Driver was super helpful unloading and really nice guy. I purchased 21 SQ MTR of the Khars Unico distressed floori... See more

Rated 5 out of 5 stars

Having placed previous orders I have always found that their service has been reliable and competitive. With respect to support, upon receipt of my last order I found one of the doors was marked! Cont... See more

Rated 5 out of 5 stars

Excellent service throughout. Always kept us informed of progress and of any supply chain issues. Also gave helpful advice on the installation of the Kahrs flooring. Will use them again. Colin Moors... See more

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4.0

Great

TrustScore 4 out of 5

878 reviews

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4.0

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(878)

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Rated 2 out of 5 stars

One door was changed 5 times due to …

One door was changed 5 times due to being delivered damaged. One door was not took away so left for us to dispose of. Not once was offered any discount for the inconvenience of waiting in five times for one door. Completely unbelievable

October 5, 2017
Unprompted review
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Rated 5 out of 5 stars

We contacted Ken's Yard for an urgent delivery...

We contacted Ken's Yard for an urgent delivery for Kahrs Wood Flooring. Luke was absolutely amazing - he understood our predicament and stepped in to help us meet our requirements. Not only did he do this but Luke exceeded our expectations delivering our order within 48 hours. Ken's Yard is competitive on price - much better than the John Lewis quote. Truly amazing. Very pleased. Will pay forward this great service to our friends and colleagues.

September 1, 2017
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Rated 5 out of 5 stars

Great price, great service

Best price I could find for what I was looking for - delivered next working day as advertised. All boxes in perfect condition on arrival. Very happy with the service.

August 15, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Had a query about the branding on my Kährs flooring and Luke was right on the case - had an email forwarded to me the next day from Kährs UK office assuring me I had the right product. The best price I could find on the flooring that I wanted and always someone at the end of the phone to help (I also had a question about installation that Luke totally resolved for me). Highly recommended.

August 2, 2017
Unprompted review
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