While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Outdoor Furniture Store
  2. Furniture Store
  3. Garden Furniture Shop

Information provided by various external sources

Manufactures and markets leisure furniture, sports and fitness equipment, table tennis tables, bicycles, and children's outdoor toys. Includes a brief company profile, product photos, and a store locator. Virginia Beach, Virginia.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Brittle

The resin patio furniture looks nice and cleans nice, but in my experience it does not last. I purchased the Rimini patio chair set just short of 3 years ago and they sit on a covered lanai in Florida and are used for a couple of hours almost every day by adults (the heaviest being 170 pounds. Well, yesterday as I rested my arm on the arm rest I heard a snap and the arm went somewhat slack. A plastic piece that houses the plastic that slides back and forth through the positions had simply crumbled. I contacted KettlerUSA to ask what could be done and they pointed out that the warranty is for two years and since mine broke outside of warranty, nothing would be done. I guess in fairness I never expected anything, but thought for the very expensive price paid for these resin items, they would have wanted to make it good and certainly be more concerned about quality/safety of these chairs. Guess sometimes you really don't get what you pay for. I did enjoy it while it lasted as I thought it was good quality until it wasn't. Ya can't win 'em all!

September 21, 2021
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look