Heard great reviews about Kids Toy Lover so I thought I would make a small order and see how it turns out. Bearing in mind parcels are being delivered from Australia and China which a long way from t... See more
Company replied
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See what reviewers are saying
⛔️❌⛔️❌⛔️❌Kidstoylover will not help you when things go wrong or they will but at your expense VERY UNPROFESSIONAL and now IM £117 out of pocket CHECK OUT ALL THERE OTHER problematic REVIEWS NOT just m... See more
This plane is worth every penny of it. Very easy to assemble and flies like a real plane. Be prepared for spectators joining your experience. The motor is extremely powerful and it is quite easy to... See more
Company replied
Great product, love my Spitfire quite well used now and the replaceable removable props are invaluable. As is the nature of the hobby these break, but nothing else on the plane has, and I’ve had so... See more
Company replied
Company details
Written by the company
Visit us and buy a huge variety of Handmade Toys, Puzzles, and much more. There are a lot of fun toys here as gifts for kids.
Contact info
866 Bourke St, 2017, WATERLOO, Australia
- 0451123588
- info@kidstoylover.com
- www.kidstoylover.com
4.0
Great
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 2 planes and they arrived the…
Ordered 2 planes and they arrived the next day! Happy with the quality of product aswell
November 24, 2023
Unprompted review
Reply from Kidstoylover
Hi Louise,
Thank you so much for your positive review! We're thrilled to hear that you're satisfied with the planes and the prompt delivery. If there's anything else we can do for you, just let us know.
Warm regards,
Kidstoylover
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It has been a month and still hasn’t…
It has been a month and still hasn’t received the product.
Every time I ask, they said it was an unsuccessful delivery…
Really looks like a scam to me.
Don’t recommend
September 21, 2023
Unprompted review
Reply from Kidstoylover
I’m truly sorry to hear about your experience and understand the frustration that comes with delivery issues. Our customers’ satisfaction is our top priority, and it’s clear that we fell short in this instance. We’ve experienced challenges with the initial address provided, but we are committed to ensuring you receive your order.
I’d like to assure you that our team has been working diligently to resolve this matter. We’ve dispatched your order a second time to the updated address, incurring additional costs, with the hope of rectifying this situation promptly. The new, more detailed address should enable a successful delivery this time.
We are monitoring the progress closely and you can also track the status of your parcel https://auspost.com.au/mypost/beta/track/details/LK184633869AU.
We sincerely apologize for the inconvenience and stress this has caused. We’re committed to improving our services based on the feedback we receive and would like to make things right for you. We will continue to keep open lines of communication and are here to address any further concerns or questions you might have.
Thank you for your patience and understanding as we work to resolve this issue.
hello i haven't received my parcel.
hello i haven't received my parcel.
#**** Adress (___________) RC Drone 530
Your website says that the order has been completed, but I have not received it. What should I do? Can you deliver it to me
February 27, 2023
Unprompted review
Reply from Kidstoylover
Your parcel arrived at the delivery centre.
https://post.kz/; +7 727 259 06 05
Please contact them to get your parcel.
Absolute garbage
Absolute garbage, made from the cheapest, crap styrofoam know to man, damaged in the box, I paid $60.00 for this junk, literally looks like something you get at the dollar store, DO NOT BUY from this company, buy the way they don’t respond to emails so I can’t return it!
December 13, 2022
Unprompted review
2 faulty planes
I bought 2 planes. The thing was so bad in condition.
We just took it out from box and it easily cracked itself so we cannot use any of them.
My husband was way too disappointed so he throw them into trash bin straight away.
I felt so bad for him, for our waiting time and our money as well.
I wished I didnot buy that things ..
July 17, 2022
Reply from Kidstoylover
Dear Nguyen,
We apologize for the condition of the planes. For the model aircraft, practice is essential. We've sent you the instructions, and we recommend watching them and practicing more. Mastering throttle and direction control is key. If you have any further questions, please feel free to contact us.
Best regards,
Kidstoylover
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The product is good but….
The product is good but the shipping/tracking information was inaccurate and not updated.
July 17, 2022
Reply from Kidstoylover
Thank you for your comment, we will improve it based on your suggestion.
Kids love the airplane
Kids love the airplane. the seller response promptly. I saw there is a misleading review. I checked with the seller. Their company named WL International trading Pty Ltd and established in Australia on 2013. ( Checked in ASIC)
March 4, 2022
Unprompted review
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