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Kiikio Reviews 

426
•
TrustScore 4 out of 5

4.1

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, noting items are well-made, durable, and often exceed expectations in design and material. Many people appreciate the distinctive style and unique clothing offered, finding the pieces stand out. Furthermore, the customer service team receives frequent commendation for being responsive, helpful, and quick to resolve issues, often going above and beyond to assist. However, some customers also noted inconsistencies with delivery times, with some orders experiencing significant delays or even non-delivery. A few other people also felt that certain products did not match the advertised images or were of lower quality than expected. Additionally, some reviewers reported negative experiences with customer service, citing issues like unfulfilled refund requests or a lack of assistance with order problems.

What people talk about most

Product

Users describe positive interactions with product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the high quality... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast and smooth... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, friendliness,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing significant dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more

Rated 4 out of 5 stars

It’s not a scam, and the jacket that I ordered came within a week or more. The customer service is very good and reply’s almost instantly, I’m happy with the jacket that came, but it wouldn’t be too s... See more

Rated 4 out of 5 stars

My order took a while to arrive, but customer service was great about it. They kept me updated and even upgraded my shipping for free, which was a nice touch.

Rated 4 out of 5 stars

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described. A real strong point is the customer suppo... See more

Company details

  1. Online Marketplace

Written by the company

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.

Contact info

4.1

Great

TrustScore 4 out of 5

426 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(426)

294 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing quality

Their shipping is super fast, their clothing quality is amazing really impressed and I am obsessed with my jacket💓💓💓 would definitely order again !!

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Hi instagram influencer here (Itzbyza)

Hi instagram influencer here (Itzbyza)
Kiikio has an amazing customer support team and everything is always on time and great quality! I have never had an issue with them!!
Personally my favourite online brand atm :))))

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Quality!

Top tier quality clothing ~ i can always rely on their quality, ranging from the jackets to the jeans, top notch!!

January 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect website for unique clothes

I’ve been buying from this website since 2024. Each time I get clothes from them it’s exactly the good quality I’m looking for. I also appreciate that they have a sizing chart and a material description for each of their items. If you are confused on sizing they are happy to help through email. I get tons of compliments on my style because they provide me an opportunity to be bold. Appreciate you Kiikio.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

great quality

great quality, perfect fit, swag

never had any issues with them. one of my favorite brands right now!

January 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality

Great quality, clean designs and a perfect fit. Pieces that stand out without trying too hard. Exactly the kind of brand people notice.❤️❤️

January 14, 2026
Unprompted review

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