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Kiikio Reviews 

426
•
TrustScore 4 out of 5

4.1

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, noting items are well-made, durable, and often exceed expectations in design and material. Many people appreciate the distinctive style and unique clothing offered, finding the pieces stand out. Furthermore, the customer service team receives frequent commendation for being responsive, helpful, and quick to resolve issues, often going above and beyond to assist. However, some customers also noted inconsistencies with delivery times, with some orders experiencing significant delays or even non-delivery. A few other people also felt that certain products did not match the advertised images or were of lower quality than expected. Additionally, some reviewers reported negative experiences with customer service, citing issues like unfulfilled refund requests or a lack of assistance with order problems.

What people talk about most

Product

Users describe positive interactions with product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the high quality... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast and smooth... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, friendliness,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing significant dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more

Rated 4 out of 5 stars

It’s not a scam, and the jacket that I ordered came within a week or more. The customer service is very good and reply’s almost instantly, I’m happy with the jacket that came, but it wouldn’t be too s... See more

Rated 4 out of 5 stars

My order took a while to arrive, but customer service was great about it. They kept me updated and even upgraded my shipping for free, which was a nice touch.

Rated 4 out of 5 stars

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described. A real strong point is the customer suppo... See more

Company details

  1. Online Marketplace

Written by the company

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.

Contact info

4.1

Great

TrustScore 4 out of 5

426 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(426)

294 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I love the brand and their clothing.

I love the brand and their clothing.
They have a very distinctive style that truly sets them apart. I love the quality of their pieces and, without a doubt, their great customer service is the best part. I highly recommend them. Plus, they offer a wide variety of clothing for every taste.

January 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Actually one of the coolest brands that…

Actually one of the coolest brands that sell unique clothes etc. Also the customer service answers super fast and the quality of the products are really good! Trustworthly brand. So you can order easily without overthinking i’ve tested it and got my racing set delivered :)

January 3, 2026
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Rated 5 out of 5 stars

Obsessed

Obsessed, cant stop wearing these clothes! Love the style, love everything about it!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I love

Very nice quality I love the products plus they fit perfectly.. unique pieces and designs

January 14, 2026
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Rated 5 out of 5 stars

Honestly I love this brand

Honestly I love this brand. I bought sweatpants and jacket and I can't stop wearing them. They suit so well and the material is so good. Recommend!

January 14, 2026
Unprompted review
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Rated 4 out of 5 stars

Great Quality and Support, Worth the Wait Despite Long Shipping

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described.
A real strong point is the customer support: always available, helpful, and responsive within a maximum of 24 hours, which was greatly appreciated.
The only aspect worth mentioning is the shipping time, which was quite long. However, since the order was placed during the pre-Christmas period, this is understandable due to the high volume of orders.
Overall, a positive experience, and the quality is worth the wait.

December 1, 2025
Unprompted review

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