Kinesis UK Reviews 

10
•
TrustScore 4 out of 5

4.0

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Company details

  1. Bicycle Store

Written by the company

From our earliest products, the objectives at Kinesis UK have always been to create bikes, bike frames, wheels and components for road, cyclocross, adventure and mountain bikes that excel in UK riding conditions. For us to put a Kinesis UK badge on any product it must be well made and dependable all year round, perform at a level beyond its price point and help people have fun while riding or in use.


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4.0

Great

TrustScore 4 out of 5

10 reviews

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4.0

All reviews

(10)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Staggeringly good customer service

Staggeringly good customer service from Kinesis. I needed a part for a foreign bike pack trip. One of the shops who they supply to weren't interested in helping but Kinesis went above and beyond to get the part to me. Didn't catch the guy's name but thanks so much

June 1, 2026
Unprompted review
Rated 3 out of 5 stars

No UDH

It's 2026 and Kinesis is still using exotic, proprietary derailleur hangers. Consumers want UDH. I don't see a single valid reason why they don't go UDH on all their frames and bikes. Other than that I like what they do, not many out there sells affordable framesets anymore.

April 12, 2026
Unprompted review
Rated 4 out of 5 stars

Great company kenisis shame about the accessories

So i own a kenisis atr v3, which was a stretch for my budget but wanted something, tough and strong. So farm had these issues with the bike mostly minor but notable.

1. Frame is really easily marked especially if your wearing a ring when handling the bike frame.
2. Headset is steel not stainless so rusts when used over winter ( this is a trekking bike right ? )
3. Internal routing for di2 cables are sharp and can damage the cables.
4. First frame I received was mis-manufactured and needed to be replaced.

So generally a really nice bike and kenisis are normally very nice when talking to them, but their QA process allowed defects to be delivered to a customer and some of the critical extras are not built to the same standard as the frame.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ti Frames

Have owned a Gran Fondo Ti frame 6 years and a Tripster Ti frame for 3 years and both have been flawless and very comfortable. The Gran Fondo (now GTD?) is a comfy road bike. The Tripster is built up as an all purpose winter bike/bikepacking rig. Great frames.

January 2, 2025
Unprompted review
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Rated 4 out of 5 stars

Mudguard confusion solved

Rupert was really helpful when I ran out of ideas for how to fit my new mudguard. It's a brand new product so there's no guidance on the website yet - and the fitting bits and pieces included with the guard didn't quite match the description (there were also a couple of superfluous items, which confused the heck out of me). But Rupert explained it all really clearly and I fitted the guard without any issues. Kinesis just need to sort out the website instructions and package contents and I'd give them the full 5 stars in a heartbeat!

March 20, 2023
Unprompted review
Rated 1 out of 5 stars

Kinesis ATR T/A flat mount forks are…

Kinesis ATR T/A flat mount forks are the lowest quality forks i have used, the quality is a joke. I really should of sent them straight back to the shop but i wanted to ride the bike that day. The forks make strange sounds the carbon steerer is really poorly weaved and i just don't trust them. Seems like the quality control is non existent yet again from Kinesis carbon products.

October 1, 2019
Unprompted review
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Reply from Kinesis UK

Dear Mt,
Thank you for your purchase.
Whilst we appreciate that some time has passed since your review, we would like to know more. We have sent a message through Trustpilot to try and obtain further information.
All Kinesis UK products are subject to strict quality and safety standards, dependably performing at a level beyond their price points.
Your feedback is valuable and sincerely appreciated. Thank you for letting us know that we fell short and giving us the opportunity to take action to improve. We look forward to speaking with you soon.
Best wishes, Al @Kinesis UK

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