kingsbridgeprivatehospital.com Reviews 

1,883
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,825 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly medical staff, including nurses and consultants, who make patients feel completely at ease and exceptionally well cared for throughout their medical procedures. People consistently highlight the exceptionally smooth service, pristine facilities, and clear, detailed explanations provided by doctors during every step of their consultations and treatments. Some reviewers were not happy with communication or appointment scheduling delays, specifically mentioning long waiting times on calls and difficulties in reaching staff by phone for timely follow-ups. A few individuals also noted feeling a bit rushed right after procedures finished and mentioned minor inconveniences regarding waiting areas.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their kind, helpful, and professional nature... See more

Service

Customers consistently note positive experiences with service, highlighting speedy and efficient appointments... See more

User experience

Clients share positive opinions on user experience, describing it as brilliant, first class, and wonderfully... See more

Customer service

Consumers find customer service to be positive and supportive, noting that staff take a genuine interest in... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the building is bright and exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely building. No waiting, mr Mayne was wonderful. He knew his stuff and was able to look up all my tests. He explained everything very well and listened to me. I had some questions re where I go f... See more

Rated 5 out of 5 stars

Excellent service from start to finish from meeting reception staff to receiving a diagnosis after years of unanswered questions. Thanks to Dr. Elliott for seeing me and too the nurses who took bloods... See more

Rated 5 out of 5 stars

Kind helpful staff from across the board from dinner ladies to nurses to consultants Helpful nurses and first class Amy who was my night duty nurse after surgery. Very blessed to have a first class su... See more

Rated 5 out of 5 stars

My TKR went without complications. The operation went smoothly, the aftercare was as planned. The main secret is being consistent with exercises. The twelve week follow up went smoothly and Mr McMahon... See more


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 1% of negative reviews

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4.7

All reviews

(1,883)

1,838 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience was brilliant

The experience was brilliant. So speedy and efficient. The Consultant Mr Cusick was very friendly and professional. He took a real interest in my case and he explained everything thoroughly.After meeting him, I have total faith in him.

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

A very impressive experience!

I was very impressed with the kindness and care shown by the staff also how quick the process took of changing my wound plaster. I was also impressed with the cleanliness of building and how bright it was. My only gripe would be the length I had to walk from the car to the front entrance, but I managed!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Punctuality

Punctuality, thorough testing and explanation of the current state of the recovery of my eyes after my cataract operation.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Mr Mayne was excellent

Lovely building. No waiting, mr Mayne was wonderful. He knew his stuff and was able to look up all my tests. He explained everything very well and listened to me.
I had some questions re where I go for here, Kingsbridge took 50mins to answer my call. I was told I had to wait for doctor’s letter before they can advise me on how to book another speciality as recommended.

September 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic as always first class

Fantastic as always first class start to finish Bus service, speed of getting seen, then my consultant Mr Michael McMullan absolute gentleman explains everything in full and very clear on instructions pre op and post op couldn’t recommend him high enough

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great treatment

The staff were excellent, from the reception staff, nursing staff, doctor and consultant.
Dr Eccles was very professional
I can only rate my experience as first class.
Thank you so much

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional and Efficient

It's all extremely well coordinated. From the minute you speak to reception you're taken in for your x-ray and immediately after your consultant calls you in. Everyone is very polite and there's a feeling of calmness .
I'd recommend this hospital.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

A positive experience at Kingsbridge Outpatients

When I rang to make an appointment I wasn't sure which Consultant I needed to see but the receptionist was very helpful and was quickly able to direct me to the right Consultant.
On the day of my appointment I used the shuttle bus from and back to the Kings Hall carpark. The bus rang frequently so there was no long wait for the service.
I was called for my appointment on time. Refreshments were available in the waiting area and were free.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

I was made feel very comfortable about…

I was made feel very comfortable about an issue I was so nervous talking about
Doctor K was so gentle in his manner and explained everything clearly
Pearce Kennedy the 1-1 was equally nice in his manner … clear instructions about my forthcoming procedure … delivered with confidence and reassurance.

September 3, 2026
Unprompted review
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Rated 5 out of 5 stars

From meeting the surgeon and he went…

From meeting the surgeon and he went through the whole operation with me as in what way the knee is replaced and recovery time.
The one to one meeting with pearse was top notch as he explained everything about the way it works with the HSE and had 95% of the forms filled in for me .
Very professional in my view

September 3, 2026
Unprompted review
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