kingsbridgeprivatehospital.com Reviews 

1,884
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,825 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly medical staff, including nurses and consultants, who make patients feel completely at ease and exceptionally well cared for throughout their medical procedures. People consistently highlight the exceptionally smooth service, pristine facilities, and clear, detailed explanations provided by doctors during every step of their consultations and treatments. Some reviewers were not happy with communication or appointment scheduling delays, specifically mentioning long waiting times on calls and difficulties in reaching staff by phone for timely follow-ups. A few individuals also noted feeling a bit rushed right after procedures finished and mentioned minor inconveniences regarding waiting areas.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their kind, helpful, and professional nature... See more

Service

Customers consistently note positive experiences with service, highlighting speedy and efficient appointments... See more

User experience

Clients share positive opinions on user experience, describing it as brilliant, first class, and wonderfully... See more

Customer service

Consumers find customer service to be positive and supportive, noting that staff take a genuine interest in... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the building is bright and exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely building. No waiting, mr Mayne was wonderful. He knew his stuff and was able to look up all my tests. He explained everything very well and listened to me. I had some questions re where I go f... See more

Rated 5 out of 5 stars

Excellent service from start to finish from meeting reception staff to receiving a diagnosis after years of unanswered questions. Thanks to Dr. Elliott for seeing me and too the nurses who took bloods... See more

Rated 5 out of 5 stars

Kind helpful staff from across the board from dinner ladies to nurses to consultants Helpful nurses and first class Amy who was my night duty nurse after surgery. Very blessed to have a first class su... See more

Rated 5 out of 5 stars

My TKR went without complications. The operation went smoothly, the aftercare was as planned. The main secret is being consistent with exercises. The twelve week follow up went smoothly and Mr McMahon... See more


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(1,884)

1,838 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and pleasant experience

I was booked in for a MRI, when I arrived I booked in to reception and was directed to the MRI waiting area, within moments of arriving I was seen and began my preparation for the scan.

The staff were very pleasant and professional, I was advised on everything that was going to happen and why.
I was seen with minimal waiting and overall very happy with the experience.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Going private for the 1st time

My appointment was with a gentleman , mr archbold Who made me very welcome, and after X-rays he explained my problem very clearly , I left very satisfied with wot was wrong with me , W Hill

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had partial knee replacement in June…

I had partial knee replacement in June with Mr Alister Mayne as my consultant and Mr Brian Og Mc Alary as my anaesthetist and mr Chris Tinney and Mr Manus Mac Gambhann as my physiotherapists. I lt was a very positive experience and everyone from the consultants to nurses and receptionists and domestic staff were very friendly and helpful and nothing was too much trouble for them. Everything was explained in great detail all the way through my consultations and surgery and recovery. Thank you to everyone involved in my stay in hospital and the brilliant after care that I received thank you.

June 22, 2026
Unprompted review
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Rated 4 out of 5 stars

Friendly

Friendly, helpful staff at reception . Also appointment with doctor very good, and didn’t feel rushed, Felt like my concerns where listened to. A plan of relevant treatments and investigations was made and explained to me. I am very grateful for the time and support given at Kingsbridge Hospital.

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

Bad access to Diagnostic Centre

The car parking experience was horrendous! Understandably it's in the middle of site works but the access to the Diagnostic Centre is abysmal. It's supposedly a 400m stroll...so how do people with mobility issues get there. A parade of wheelchairs is hardly practical. On finding a disability parking spot of which there are few I noticed a sign which announced we could avail of the shuttle bus to deliver us to the front door of the centre...No such thing, apparently on asking a staff member in the car park. "You'll just have to walk" I was told, or " stay in the car" .not a good solution when accompanying a very nervous patient. A system which vastly requires improving. ASAP!!

September 3, 2026
Unprompted review
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Rated 1 out of 5 stars

The Paediatrician referred us the…

The Paediatrician referred us the Psychology department which was our main objective in becoming a customer of KB. However the Doctor we were referred to declined to accept us as a patient. Both our children recieved the same response even though their needs are vastly different. The whole experience has been a waste of time. Extremly disappointing.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

From initial consultation to post op

From initial consultation to post op. I was treated with exceptional care, understanding and informed at each stage of both what was planned and how treatment would be performed. I felt a valued patient and was frequently asked if I had any questions or concerns. The Doctors and nursing staff were friendly, engaging and extremely professional and knowledgeable people. Would recommend Kingsbridge without any reservation.

September 1, 2026
Unprompted review

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