Fantastic pre and post purchase customer service. An absolute pleasure to deal with Kingsley Smythe and could not recommend them any higher - first class experience all the way through. Love the p... See more
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Review summary
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Reviews shaping this summary
An excellent experience! Lee was extremely helpful and patient in guiding our choice (Regal oval table, 8 Monte Carlo chairs, cushions, parasol, winter cover). Max and Matt were superstars when t... See more
From start to finish; seamless communication and service. The rep. at the Garden Show helped us choose a Martinne six chair setup with a Sunburst drum table. The sales team helped with delivery update... See more
Company replied
We spent a long time choosing our new garden dining furniture. The teak table and chairs we chose were beautiful. They came with cushions, parasol and cover. Ordering was easy and any questions we h... See more
Company details
Written by the company
Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices.
Contact info
Poppy Barns,, RG17 7TT, Lambourn Woodlands, United Kingdom
- 03334561370
- sales@kingsleysmythe.com
- www.kingsleysmythe.com
4.8
Excellent
611 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Super Service
Hi
The quality of the product, Regal oval double extending table with 8 x teak stacking chairs, cushions & a free parasol is excellent, representing good value.
The delivery arrived earlier than expected and the delivery team were brilliant.
The whole process has been smooth
Thank you so much.
April 28, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re really pleased to hear how happy you are with your Regal oval double extending set and accessories, and that you feel it represents great value.
It’s also great to know the delivery arrived ahead of schedule and that the team made a positive impression on the day.
We’re glad the whole process felt smooth from start to finish — exactly what we aim for.
Thank you again for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
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A quality product
A quality product, a fair price and friendly and knowledgeable staff. We’re delighted.
April 29, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
We’re so pleased to hear you’re happy with the quality of the furniture and that you felt it offered good value. It’s also great to know our team made a positive impression with their knowledge and friendly service.
Thank you again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come.
Kind regards
The Kingsley Team
Excellent on every front …
KS was recommended to me by a neighbour and I’m so glad she did. The whole process has been excellent - including being able to easily call one of the team as I had lots of questions before deciding on my final choice.
The garden dining furniture has just arrived and it’s of great quality. Also a very big thank you to Flynn and Darren who kept me posted on their arrival time, set up the furniture for me and took away all the packaging. One very happy customer!
April 28, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
We’re so pleased your neighbour recommended us — and even more so that we lived up to expectations. It’s great to hear you found the team helpful when making your decision, especially when there’s a lot to consider.
Flynn and Darren will be really pleased to hear your feedback. We’re glad everything went smoothly on the day and that the setup and packaging removal made things easy for you.
Enjoy your new garden dining set, and thank you again for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
Had my Teak garden furniture delivery…
Had my Teak garden furniture delivery today by Flynn and his team. Excellent service by both Kingsley Smythe and delivery team. Can't wait to enjoy the fabulous quality the furniture is. Thank you.
April 28, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
We’re really pleased to hear your delivery went smoothly and that Flynn and the team took good care of everything on the day.
It’s great to know you’re happy with the quality — we’re sure you’ll get plenty of enjoyment from your teak furniture.
Thank you again for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
Thrilled to bits with table
Thrilled to bits with table, chairs and accessories
Top quality, better than I was expecting
The delivery men were excellent, friendly and very helpful
10/10
April 17, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
We’re so pleased to hear the table, chairs and accessories exceeded your expectations — that’s exactly what we aim for.
It’s great to know the delivery team made a positive impression as well; we’ll be sure to share your feedback with them.
Thank you again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come.
Kind regard
The Kingsley Team
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So far so good
So far so good! Ordering my garden table and chairs online was simple and lots of choice. Delivery has been quick and lots of updates, which is great. Kieran and Phil who delivered and built the table and chairs were polite and very helpful. My table and chair set up look so nice, i really look forward to some nice weather to use them. Highley recommend this Kingsley and Smythe.
April 14, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
delivery process — we know how important those updates are.
Kieran and Phil will be really pleased to hear your kind comments. We’re glad they were able to get everything set up for you and make the experience an easy one.
It sounds like everything is ready to go — now we just need the sunshine!
Thank you again for your recommendation and for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
Excellent purchase experience and service. from Kingsley Smythe.
Purchased a Regal teak extendable table, 6 chairs complete with cushions winding parasol and cover in March 2026.
The table and chairs are excellent quality couldn't ask for anything better at the price which was very competitive. The same applies to the additional accessories. Excellent service from the office. Had a couple of queries which were quickly answered on the phone. Nice to speak to people that know what they are talking about!
When it came to delivery - again excellent service from Darren and Barry.
Overall a very smooth experience - thanks!
March 22, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your detailed review.
We’re really pleased to hear how happy you are with your Regal teak extendable set and accessories, and that you found everything to be great quality and competitively priced.
It’s also lovely to hear our office team were able to answer your queries clearly — we agree, it makes a real difference being able to speak to knowledgeable people.
We’ll be sure to pass your feedback on to Darren and Barry as well. It’s great to know the delivery went smoothly and completed the experience on a positive note.
Thank you again for choosing Kingsley Smythe.
The Kingsley Team
Great experience
Great experience, lovely attentive staff, swift delivery.
The furniture is great, the company was very attentive with all aspects, through purchase, delivery and handled all my queries with care. The order turned up when expected, was constructed by your delivery team and all the packaging taken away for recycling. We are pleased with the quality of our items received and with your companies own sustainability initiatives, which align with our own.
March 31, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your kind review.
We’re really pleased to hear you had such a positive experience throughout, from your initial enquiry through to delivery and setup. It’s great to know the team were attentive and handled everything with care, and that the process felt smooth from start to finish.
We’re also glad to hear our sustainability approach resonates with you — it’s something we’re continually working to improve alongside the quality of our furniture and service.
Thank you again for your support and for choosing Kingsley Smythe.
The Kingsley Team
Fabulous furniture fabulous customer…
Fabulous furniture fabulous customer care and delivery so impressed with this company I also phoned to tell them I would highly recommend them
Toni Hobbs
March 2, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your lovely review, Toni.
We’re absolutely delighted to hear how pleased you are with both the furniture and the service, and it really means a lot that you took the time to call and share your feedback as well.
We truly appreciate your recommendation and your kind words about the team.
Thank you again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come.
The Kingsley Team
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Exceptional
I have been extremely impressed with Kingsley Smythe. From the point of ordering to delivery their service has been exceptional - their team is very knowledgeable and responsive. I am also very pleased with the garden furniture. All arrived in a very short time frame and was set up by 2 friendly and efficient delivery men even to the point that they took time to decide the best position and layout for the furniture (with my ultimate approval). I would highly recommend Kingsley Smythe. Very proficient.
March 31, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your thoughtful review.
We’re so pleased to hear that you felt well looked after throughout the whole process, from ordering through to delivery. It’s great to know our team’s knowledge and responsiveness made a difference.
We’re especially glad the delivery team took the time to help position the furniture with you — those finishing touches are just as important as the product itself.
Thank you for your recommendation and for choosing Kingsley Smythe. We hope you enjoy your furniture for many years to come.
The Kingsley Team
Great people, great products, great customer experience
Fantastic pre and post purchase customer service. An absolute pleasure to deal with Kingsley Smythe and could not recommend them any higher - first class experience all the way through.
Love the product (Regal Oval extending 8 seater), looks great in the garden and already enjoyed the first beer at the table!
Great advice and help from Lee in selecting the right product and accessories; brilliant set up and care explanation etc from Barry & Darren; and, fantastic after sales help and clarification from Laura.
Top quality people and top quality products.
5 stars seems insufficient!
March 31, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for such a fantastic and detailed review.
It’s wonderful to hear that you felt well looked after both before and after your purchase, and that the whole experience lived up to expectations. We’re especially pleased Lee was able to help guide you to the right set, and that Barry and Darren ensured everything was set up perfectly with clear care advice. Laura will also really appreciate your kind comments regarding the after-sales support.
It’s great to hear you’re already enjoying your Regal Oval extending set — starting with that first beer at the table is exactly what it’s all about.
Thank you again for your recommendation and for choosing Kingsley Smythe.
The Kingsley Team
BEST GARDEN FURNITURE!
BEST GARDEN FURNITURE!
Received my table and chairs today and I am thrilled. The quality is unbelievable. So sturdy and incredibly beautiful. The customer service and delivery were great too. I would have paid double for this, it looks and feels so luxurious. Over the moon.
March 20, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for such an amazing review.
We’re absolutely thrilled to hear how pleased you are with your table and chairs — it’s fantastic to know the quality, look and feel have exceeded your expectations. Comments like this really mean a lot to us.
It’s also great to hear that the customer service and delivery matched the experience, as we always aim to deliver on every part of the journey.
Thank you again for your kind words — we hope you enjoy your furniture for many years to come.
The Kingsley Team
All excellent
All excellent! The garden furniture has just been delivered - it is the same high quality as pictured online (not always the case!) and we can’t wait to use it. Barry and his colleague were also fab. These were the guys who delivered it, set it up for us and then took all the packaging away. We were very impressed with the service. Thank you
March 20, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
It’s great to hear the furniture lived up to your expectations and matched what you saw online — we know how important that is when making a purchase like this.
We’re really pleased Barry and his colleague made a strong impression and took care of everything from setup through to removing the packaging. It’s exactly the level of service we aim to provide.
We hope you enjoy using your new garden furniture and thank you again for your kind words.
The Kingsley Team
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Really impressed
I'm thoroughly impressed with this company from start to finish. I ordered the 8-seater extendable bundle set directly from Lee at the sales office, and the customer service exceeded all my expectations. Barry, Dan, and Kieran were professional and efficient with the setup and delivery, keeping me updated throughout the day. Despite the bad weather conditions, they installed the furniture and removed the waste without a hitch. The furniture itself is beautiful, and I'm really happy with both the quality and the service. I'll definitely be ordering again and recommending them to friends and family. Thank you so much!
March 13, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for such a fantastic review. It’s wonderful to hear that your experience was a positive one from the moment you placed your order with Lee through to the delivery and setup.
We’re especially pleased to hear Barry, Dan and Kieran looked after everything so well on the day, particularly given the weather conditions. Making sure the furniture is properly installed and all packaging removed is an important part of the service we aim to provide.
It’s great to know you’re happy with the quality of the 8-seater extendable set and that the whole experience met your expectations. Your recommendation means a great deal to us.
Thank you again for choosing Kingsley Smythe.
The Kingsley Team
Fantastic solid garden furniture
Fantastic solid garden furniture, the whole process was very professional from placing my order to delivery. Good communication capped off with on time delivery by a great team who built and positioned the table and chairs perfectly. Highly recommend Kingsley Smyth fot the supply of garden furniture.
March 10, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you very much for your wonderful review.
We’re delighted to hear that you’re pleased with your solid garden furniture and that the whole process — from placing your order through to delivery — felt professional and straightforward.
It’s great to know our team kept you well informed and that the delivery and assembly went smoothly, with everything positioned exactly where you wanted it.
Thank you for your recommendation and for choosing Kingsley Smythe. We hope you enjoy your furniture for many years to come.
The Kingsley Team
The delivery was on time and efficient
The delivery was on time and efficient. The staff were polite, tidy and informative of the care of the furniture.
Kieron, Baz and Phil were the delivery people today and they were top notch.
They’ve assembled the furniture and left it set up and looking superb.
March 11, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for taking the time to leave such a lovely review.
We’re really pleased to hear that everything went well with your delivery and that the furniture was assembled and set up just as you wanted it. Kieron, Baz and Phil will be very pleased to hear your kind comments — we’ll make sure they see this.
It’s great to know the team were able to explain the care of the furniture and leave everything looking superb for you.
We hope you enjoy your new garden furniture and thank you again for choosing Kingsley Smythe.
The Kingsley Team
Excellent service from Barry
Excellent service from Barry, Darren and Josh … a very satisfied customer
March 4, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you very much for your kind review.
We’re delighted to hear you had such a positive experience with Barry, Darren and Josh. We’ll be sure to pass your lovely feedback on to them — they’ll really appreciate it.
Providing friendly and reliable service is something we take great pride in, so it’s wonderful to know we delivered that for you.
Thank you again for choosing Kingsley Smythe, and we hope you enjoy your furniture for many years to come.
The Kingsley Team
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Very friendly and helpful in placing…
Very friendly and helpful in placing telephone order and updating on arrival. Delivery guys terrific in their service and attention to detail. Highly recommended all round.
March 4, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you very much for your kind review.
We’re delighted to hear that you found our team friendly and helpful when placing your order over the phone, and that the delivery updates were useful. It’s also wonderful to hear such positive feedback about our delivery team — we’ll be sure to pass your comments on to them.
Providing attentive service from order to delivery is something we take great pride in, so your recommendation means a great deal to us.
Thank you again for choosing Kingsley Smythe.
The Kingsley Team
Prompt delivery
Prompt delivery, kept informed at all times on delivery , delivery staff were very good putting the garden furniture where we wanted it , and it looks amazing and would recommend to others.
March 4, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re delighted to hear that the delivery process worked well for you and that our team kept you informed along the way. It’s great to know the delivery team were able to place the furniture exactly where you wanted it and that you’re pleased with how it looks in your garden.
Thank you for your recommendation — we hope you enjoy your furniture for many years to come.
The Kingsley Team
Good communication for delivery and the…
Good communication for delivery and the delivery guys were happy and friendly and arrived on time. Great company to deal with and pleased with our table and chair set. Thank you
March 3, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your lovely review.
We’re delighted to hear the delivery communication worked well and that our team arrived on time and looked after you.
We hope you enjoy your new table and chair set for many years to come.
Thank you again for choosing Kingsley Smythe.
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