We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May. Kelly & Kai delivered our furniture this morning and we were very impressed by their professional... See more
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Review summary
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What an experience from start to finish. We ordered our rectangular, adjustable table with 6 chairs and parasol 14 days before delivery. The process couldn’t have been any smoother ! The delivery... See more
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Hi The quality of the product, Regal oval double extending table with 8 x teak stacking chairs, cushions & a free parasol is excellent, representing good value. The delivery arrived earlier th... See more
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Fantastic pre and post purchase customer service. An absolute pleasure to deal with Kingsley Smythe and could not recommend them any higher - first class experience all the way through. Love the p... See more
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Company details
Written by the company
Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices.
Contact info
Poppy Barns,, RG17 7TT, Lambourn Woodlands, United Kingdom
- 03334561370
- sales@kingsleysmythe.com
- www.kingsleysmythe.com
4.7
Excellent
665 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent Staff - Great Furniture
We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May.
Kelly & Kai delivered our furniture this morning and we were very impressed by their professional, helpful and personable attitude. They quickly assembled the table and carefully placed the chairs on our patio, checking we were happy with positioning. They were so nice and we highly recommend Kingsley Smythe. Wonderful staff!
June 1, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your wonderful review.
We’re delighted to hear you enjoyed your experience with us from meeting the team at the Gardeners' World Spring Fair through to delivery and setup at home.
Kelly and Kai will be so pleased to hear your kind comments. Taking the time to assemble the furniture carefully and make sure everything is positioned exactly as you’d like it is an important part of the service we aim to provide.
Thank you for your recommendation and for your lovely comments about the team — we really do appreciate it. We hope you enjoy your new furniture for many years to come.
Kind regards
The Kingsley Team
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So glad I chose Kingsley Smythe …
So glad I chose Kingsley Smythe for our teak garden table and chairs. Beautiful quality furniture and very reasonably priced delivered on time. Contact with customers services about an issue with the table all sorted without a hitch. Cannot fault this brilliant company!
May 27, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re so pleased to hear you chose Kingsley Smythe and that you’re happy with both the quality of your teak furniture and the overall value.
It’s especially great to hear that when an issue arose, our customer service team was able to resolve it quickly and smoothly for you — we know that’s often when service matters most.
Thank you again for your recommendation and for placing your trust in us. We hope you enjoy your furniture for many years to come.
Kind regards
The Kingsley Team
Great Furniture
We bought at the Ideal Home Show on 15th April. There were many companies there hard-selling, which we hated, but the KS staff left us to look properly at the furniture to make our decision, before we approached them for advice and help. Perfect.
There were a couple of issues with delivery, partly their end, and partly ours as we were on holiday, so we waited nearly 6 weeks.
I was slightly horrified when the delivery team were not expecting to put the table together, but Kelly and Kai quickly sorted that for me and did a grand job very efficiently.
I am very pleased indeed with the furniture.
May 28, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your thoughtful review.
We’re delighted to hear you enjoyed visiting us at the Ideal Home Show and that our team gave you the space to explore properly before offering advice — we know choosing furniture is an important decision and never want customers to feel pressured.
We also appreciate your patience around the delivery timing and thank you for working with us to get everything arranged. I’m pleased Kelly and Kai were able to step in and make sure everything was assembled and finished off properly on the day.
Most importantly, it’s wonderful to hear you’re so pleased with the furniture. Thank you again for choosing Kingsley Smythe and we hope you enjoy it for many years to come.
Kind regards
The Kingsley Team
Excellent quality 150cm teak table and chairs
Excellent quality 150cm teak table and 6 folding chairs, a bonus to get the lovely seat and back cushions free!
We also bought the teak butler tray which really sets it off!
The quality of the furniture is excellent and will go well with our teak garden bench.
Remember this is a family run business, not Amazon so delivery will take a couple weeks if you're not local.
Big thanks to Kelly & Neil for very professional delivery and set up.
Highly recommend!
May 28, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for such a fantastic review.
We’re delighted to hear how pleased you are with your new teak set and that the free cushions and butler tray helped complete the look — it sounds like it’s going to sit beautifully alongside your existing garden bench.
We also really appreciate your comments about us being a family-run business. We always aim to provide a more personal service and ensure every order arrives properly prepared and delivered with care.
Kelly and Neil will be so pleased to hear your kind feedback — we’ll be sure to pass this on to them.
Thank you again for your recommendation and for choosing Kingsley Smythe. We hope you enjoy your furniture for many years to come.
Kind regards
The Kingsley Team
Great customer service
Great customer service. I had two items that weren’t in perfect conditions, I rang them expecting to go through lengthy phone calls and thought justifications, and I found a customer service that didn’t question my explanations and replaced both items in 24 hours. The best customer service I have found in ages!
May 26, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your fantastic review.
We’re really pleased to hear you had such a positive experience with our customer service team. Whilst we always aim to ensure everything arrives in perfect condition, we completely understand how frustrating it can be when something isn’t quite right, so we always try to resolve issues as quickly and smoothly as possible.
It’s wonderful to hear the replacements were arranged promptly and without unnecessary hassle — that is exactly the level of service we strive to provide.
Thank you again for your kind words and support, they truly mean a great deal to the whole team.
Kind regards
The Kingsley Team
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Very happy customers
Well pleased with our order. Set is very substantial and well packaged to minimise damage. The two chaps who delivered it all were very willing and helpful and went the extra mile. Nice to have actual service in these rushed times.
May 21, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re so pleased to hear how happy you are with your new set and that it arrived well packaged and in perfect condition.
It’s also wonderful to hear such positive feedback about the delivery team — we always appreciate hearing when the team have gone the extra mile for our customers.
“Nice to have actual service in these rushed times” is a comment we’re incredibly proud of, so thank you again for your kind words and support.
We hope you enjoy your furniture for many years to come.
Kind regards
The Kingsley Team
Perfect!
Just received my table and chairs and they’re beautiful! Kingsley Smythe have been perfect, spoke with Lucy and Laura (I think) and they were extremely helpful in arranging the delivery and the delivery guys were very helpful too. It’s good to deal with good people!
May 21, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your lovely review.
We’re delighted to hear you’re so pleased with your new table and chairs, and that the whole experience went smoothly from arranging delivery through to setup on the day.
Lucy and Laura will really appreciate your kind comments, and it’s wonderful to hear the delivery team were so helpful as well.
“It’s good to deal with good people” is such a lovely thing to hear — thank you again for your support and for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
Kingsley Smythe - superb quality and price
Kingsley Smythe, wow what a fantastic customer experience, from initial sale to delivery and beyond, nothing was too much trouble. I highly recommend the quality and style of our new furniture it’s super comfortable and looks great on our deck, well worth the money. Thank you so much 😊
May 4, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your wonderful review.
We’re absolutely delighted to hear how pleased you are with both the furniture and the overall experience you received from our team. From the initial enquiry through to delivery and aftercare, we always aim to make the process as smooth and enjoyable as possible.
It’s fantastic to know the furniture looks perfect on your deck and that you’re finding it comfortable as well as stylish.
Thank you again for your recommendation and kind words — they really do mean a lot to the whole team
Kind regards
The Kingsley Team
Beautiful furniture - great experience
Great product and the whole sales process was excellent. Good communication. Delivery on time and efficient. We love the patio set. The quality is excellent and just as described on the website.
May 5, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your kind feedback.
We’re delighted that you’re pleased with your new patio set and that everything arrived as expected. It’s especially nice to hear that the furniture matched what you had seen online and that the ordering and delivery process felt straightforward throughout.
We always strive to combine quality products with reliable service, so your comments are greatly appreciated.
Thank you again for choosing Kingsley Smythe and we hope you enjoy many wonderful summers with your furniture.
Kind regards
The Kingsley Team
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Kingsley Smythe 6 Seat Outdoor Table and Chairs
We have just purchased the Regal extendable, rectangular table, 6 stackable chairs, cushions and parasol. It was extremely easy to order and pay. The quality of goods is great! The communication was very good. Outstanding service by the delivery team with excellent communication, both before arrival and during build and set up. Highly recommended!
May 13, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your fantastic review.
We’re so pleased to hear you’re happy with your Regal extendable dining set and accessories, and that you found the ordering process simple and straightforward.
It’s wonderful to know the delivery team provided such a positive experience, from keeping you updated before arrival through to the assembly and setup on the day. We’ll be sure to share your kind comments with them.
Thank you again for your recommendation — we hope you enjoy your new furniture for many years to come.
Kind regards
The Kingsley Team
So happy with The Nobel oval extending table, 6 stacking chairs, 2 Bowood chairs plus free cushions and parasol
Ordered The Nobel oval extending table, 6 stacking chairs, 2 Bowood chairs plus free cushions and parasol expecting to have so wait around a month for delivery. I was given a two week timeline! I was kept up to date with delivery and given a time slot. It arrived yesterday at 7.30 am which was great as there was no hanging around for delivery. The guys assembled it and I have to say it looks great. Only had it for one day so haven’t used it yet but it’s looking very stylish and well made. The guys were punctual, helpful and very polite. I would most definitely use this company again.
May 12, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your wonderful review.
We’re delighted to hear how pleased you are with your Nobel oval extending set and accessories, and that the earlier delivery came as a nice surprise. We always try to keep customers updated throughout the process, so it’s great to know the communication and timed delivery worked well for you.
It’s lovely to hear the team made such a positive impression on the day and that everything was assembled and looking perfect before they left.
Your set sounds like a beautiful combination, and we’re sure it will be enjoyed for many years to come. Thank you again for your recommendation and support of Kingsley Smythe.
Kind regards
The Kingsley Team
We first saw the garden patio set at…
We first saw the garden patio set at the Ideal Home Exhibition in London and instantly fell in love with it. With the massive offer at the time, we purchased the three semi-circular garden seats and a round table, all in teak. We did not have long to wait for the delivery, which was smooth and the team assembling the units were experienced and caring. In the round, the whole experience has been a success. Thank you very much.
May 9, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you so much for your lovely review.
We’re delighted to hear you found us at the Ideal Home Exhibition and that your experience lived up to expectations from the moment you saw the set through to delivery and installation.
Your teak seating combination sounds beautiful, and it’s great to know the delivery and assembly team helped make the process smooth and stress-free.
Thank you again for your kind words and support — we hope you enjoy your furniture for many years to come.
Kind regards
The Kingsley Team
Outstanding Customer Service & Beautiful Furniture
Choosing a company online isn’t always easy, but Kingsley and Smythe made it a very simple choice. Lucy was incredibly helpful and accommodating throughout the whole process, always taking the time to answer my many messages and questions while I was deciding on the right table and chairs.
She also sent lots of photos via WhatsApp, which really helped me feel confident in my decision. The level of customer service was excellent from start to finish, and I wouldn’t hesitate to recommend them.
May 11, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for such a wonderful review.
We completely understand that choosing garden furniture online can feel like a big decision, so it’s fantastic to hear that Lucy was able to make the process easy and enjoyable for you.
Taking the time to answer questions and provide additional photos is all part of helping customers feel confident they’re choosing the right set for their space, so we’re delighted this helped.
Your kind comments mean a great deal to us, and we’ll be sure to pass them on to Lucy.
Thank you again for your recommendation and for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
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Great experience buying from Lee at…
Great experience buying from Lee at Badminton! He made the whole process easy with clear collection details and a friendly attitude. Absolutely love the new bench to mark my husband’s 60th!
May 8, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re so pleased to hear you had a great experience with Lee at Badminton and that he was able to make the process straightforward and enjoyable for you.
What a wonderful way to celebrate your husband’s 60th birthday — we’re honoured our bench could be part of such a special occasion.
We hope it brings many years of enjoyment and happy memories. Thank you again for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
Very good quality and service all-round
Very good quality/value, service and the delivery team were excellent.
Thoroughly recommended
May 8, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your kind review.
We’re delighted to hear you’re pleased with both the quality of the furniture and the overall service you received. It’s also wonderful to know the delivery team made such a positive impression.
Your recommendation is greatly appreciated and means a lot to the whole team.
Thank you again for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
Super Service
Hi
The quality of the product, Regal oval double extending table with 8 x teak stacking chairs, cushions & a free parasol is excellent, representing good value.
The delivery arrived earlier than expected and the delivery team were brilliant.
The whole process has been smooth
Thank you so much.
April 28, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
Thank you for your lovely review.
We’re really pleased to hear how happy you are with your Regal oval double extending set and accessories, and that you feel it represents great value.
It’s also great to know the delivery arrived ahead of schedule and that the team made a positive impression on the day.
We’re glad the whole process felt smooth from start to finish — exactly what we aim for.
Thank you again for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
A quality product
A quality product, a fair price and friendly and knowledgeable staff. We’re delighted.
April 29, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
We’re so pleased to hear you’re happy with the quality of the furniture and that you felt it offered good value. It’s also great to know our team made a positive impression with their knowledge and friendly service.
Thank you again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come.
Kind regards
The Kingsley Team
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Excellent on every front …
KS was recommended to me by a neighbour and I’m so glad she did. The whole process has been excellent - including being able to easily call one of the team as I had lots of questions before deciding on my final choice.
The garden dining furniture has just arrived and it’s of great quality. Also a very big thank you to Flynn and Darren who kept me posted on their arrival time, set up the furniture for me and took away all the packaging. One very happy customer!
April 28, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
We’re so pleased your neighbour recommended us — and even more so that we lived up to expectations. It’s great to hear you found the team helpful when making your decision, especially when there’s a lot to consider.
Flynn and Darren will be really pleased to hear your feedback. We’re glad everything went smoothly on the day and that the setup and packaging removal made things easy for you.
Enjoy your new garden dining set, and thank you again for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
Had my Teak garden furniture delivery…
Had my Teak garden furniture delivery today by Flynn and his team. Excellent service by both Kingsley Smythe and delivery team. Can't wait to enjoy the fabulous quality the furniture is. Thank you.
April 28, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
We’re really pleased to hear your delivery went smoothly and that Flynn and the team took good care of everything on the day.
It’s great to know you’re happy with the quality — we’re sure you’ll get plenty of enjoyment from your teak furniture.
Thank you again for choosing Kingsley Smythe.
Kind regards
The Kingsley Team
Thrilled to bits with table
Thrilled to bits with table, chairs and accessories
Top quality, better than I was expecting
The delivery men were excellent, friendly and very helpful
10/10
April 17, 2026
Unprompted review
Reply from Kingsley Smythe Ltd
We’re so pleased to hear the table, chairs and accessories exceeded your expectations — that’s exactly what we aim for.
It’s great to know the delivery team made a positive impression as well; we’ll be sure to share your feedback with them.
Thank you again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come.
Kind regard
The Kingsley Team
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