Kitapyurdu Reviews 17

TrustScore 2 out of 5

1.9

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Company details

  1. Music Store
  2. Book Store
  3. Used Book Store

Information provided by various external sources

internet kitapçılığında 10. yılını dolduran; sadece kitap satışı yapan ve böylece kitap alırken incik-boncuk, telefon-vs yığınları arasında kaybolmadığınız; piyasada satışta bulunan bütün kitapları topluca bulabileceğiniz bir internet sitesidir.


Contact info

1.9

Poor

TrustScore 2 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Last year in November I bought 2 books…

Last year in November I bought 2 books from this site but I never received them. Total I paid £45 for two books and transport. They have sent me fake invoices and in this fake invoice, they used DHL's name to convince people. I never received a DHL NO even though I asked many times. I called them many times to speak about it with no result. Please don’t waste your money.

November 20, 2023
Unprompted review
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Rated 5 out of 5 stars

Very good experience

I had very good experience. I ordered books to Europe and got them in a week. Prices are reasonable. I also got a gift of 3 months membership to audio book app, which is awesome!

December 27, 2022
Unprompted review
Rated 1 out of 5 stars

I bought over 100 books from this side

I bought over 100 books from this side. Their customer service is horrible. Take your business somewhere else and you will not regret it. Their customer service one of the worst and they have disrespectful representatives.

July 4, 2022
Unprompted review
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Rated 1 out of 5 stars

I would not give even a star

I would not give even a star! I bought bulk books and the package get lost on the way. It was 4 months ago and they did not refund my money. I do not think they will do anytime soon. They do not answer the Emails and customer service is very useless on the phone. They know nothing!!! So avoid if you do not want to lose money and time

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. I have purchased books and other items from them over the past few years and it is always a fast delivery and great communication with regular updates. Items arrive in excellent condition. Thank you

September 8, 2020
Unprompted review
Rated 1 out of 5 stars

Get your bank involved

Get your bank involved
When you order a book that they can't find (which happens no problem), they are very hesitant to refund your money. This literally happened to me twice: first one, I had to contact them several times for my refund. And the second time, for some reason, they only returned partially (isn't it weird). So I contacted them and they failed to respond with a solid answer. And the other thing is, they charge separate for shipping but never refund it if they can't find the book. It was enough for me so I just called my bank and got my refund without dealing with these money hungry morans...
So if this happens to you too, don't even bother dealing with them, just call your bank and have them get your refund .

April 20, 2019
Unprompted review
Show reviews in all languages. (17 reviews)

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