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Kiteworldshop.com Reviews 9,000

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TrustScore 4.5 out of 5

4.7

Surf Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often noting that products arrive quickly, sometimes even earlier than expected. The quality of the products is consistently highlighted as very good, matching descriptions and meeting expectations, with a good selection of gear available. Reviewers also appreciate the excellent service, including helpful pre-sales information and responsive support during the choosing process. The pricing is often considered attractive and competitive, with some customers noting that the company offers the best prices. However, some customers expressed dissatisfaction with packaging, reporting instances of dented boxes, lack of protective padding, or items moving freely inside, which occasionally led to product damage. A notable concern for some was unexpected additional delivery or customs costs, particularly for international shipments, which significantly increased the final price. There were also isolated reports of delayed deliveries, issues with tracking information, or products arriving with minor manufacturing defects.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Product

Users describe positive interactions with product, often highlighting the excellent quality, value, and wide... See more

Price

Reviewers highlight positive aspects of price, with many customers finding good and unbeatable prices,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and efficient... See more

Quality

Customers had positive experiences with quality, often praising the outstanding quality of products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In 3 days I got received Cabrinha kite bar … at first tracking didn’t work out but I send email …got another link and super supportive and professional email back ! Thanks , and can’t wait to try my... See more

Rated 5 out of 5 stars

Twice within three weeks have ordered from Kiteworldshop and very satisfied. Ordered two foils and both of them were very well packaged. No damage on arrival and clear timelines communicated.

Rated 5 out of 5 stars

nice helpful "pre-sales, product info Qs" over email before purchase. good selection of gears. nice, quick, cheap shipping. nice packaging and product matching description. all expectations met so... See more

Rated 5 out of 5 stars

Perfect! I loveeeeee my new Mystic twin tip board bag!! I messed up with the address and kiteworld immediately help redirect the package to somewhere i could pick it up. Ill be shopping with you mo... See more

Company details

  1. Surf Shop
  2. Activewear Store
  3. Outdoor Sports Store
  4. Sailing Store
  5. Skateboard Shop
  6. Windsurfing Store

Written by the company

KITEWORLDSHOP.COM is the ultimate online store for enthusiasts of any board sport who want only the best for their passion. A booming catalogue that includes: Kitesurf, Kiteboards, Surfboards, SUP, Wetsuits, Clothing and original Accessories from the best brands at the best price, always available 24/7 365 days a year. Great offer, ease of purchase, transaction security, best price guarantee, return policy extended to 30 days, fast shipping and a Customer Service always there to satisfy any of your queries as well as help you make your choice. All of that makes KITEWORLDSHOP.COM your perfect companion for your secure online orders.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, well priced, prompt delivery. Kept me informed about the delivery. Item arrived just as described, well packaged.

January 22, 2026
Rated 4 out of 5 stars

Prompt delivery but no assembly instructions

The Online Shop was easy and intuitive to use. The product was well packed and was delivered even earlier than I had expected. Unfortunately there were no assembly instructions included and the QR code provided was linked to YouTube videos that were not really relevant. Torque settings for connecting screws or instructions regarding the use of silicon gel etc were missing.

January 21, 2026
Rated 5 out of 5 stars

Hello

Hello, everything arrives very quick. The delivery was perfect. Equipment arrive in perfect condition. I really appreciate it. Your business and your service.

January 13, 2026
Rated 5 out of 5 stars

1.-Trouble free purchase and delivery

1.-No problems with purchase online.
Good information to be able to choose the bag size required.
2.- great follow up with info regarding delivery time
3.- Delivery company contacted customer and great communication regarding delivery
4.-,Received email with information regarding the parcel itself with advice to check it out and contact within 24h if any issues: no issues found.
Thank you

January 15, 2026
Rated 5 out of 5 stars

reliable

Good communication and quick responses to your questions, orders are delivered quickly and neatly packaged. Super satisfied

January 16, 2026

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