I would have liked some information regarding how the new colour Kobo worked, as it seemed to be different from the B & W. However, I think I have it sorted out now. Otherwise, both it and the... See more
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Review summary
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My device works well and I am able to read my books without the eyestrain I get from my cell phone. Delivery went smoothly. The only reason it isn't a 5 star review is that sometimes it freezes for a... See more
I love the size and weight, the color covers are soft and pretty. My only dislike is that there is no charging indicator light so you can’t tell if it’s charging, if it’s done charging…otherwise it’s... See more
In general my experience was good as a first time Kobo user. My only problem was trying to download a borrowed book from my County Library using Kobo. It wouldn't download to my e-reader. It genera... See more
Company details
About Rakuten Kobo
Written by the company
We stand for readers
We want to make every part of your reading better, from first letters to final chapter. We live and breathe books to make your reading life the best it can be.
Ways to read with Kobo eReaders
Access the built-in Kobo Bookstore
Sideload eBooks and documents
Read what you love for one low price*
*Kobo Plus availalble only in select countries.
Borrow public library eBooks with Libby**
**Libby by OverDrive available only in select countries. eBook availability varies by library location.
Read online articles with Pocket
Import and export with Dropbox and Google Drive
Why Kobo eReaders
Kobo eReaders have a glare-free E Ink touchscreens so you can read in bright sunlight, unlike with a smartphone or tablet. Easily adjust brightness and reduce blue light with ComfortLight PRO. Our eReaders have enough storage for thousands of books, plus battery life to last for weeks. AND with select waterproof models, you can read worry-free absolutely anywhere. Shop for eBooks 24/7 or borrow them from your local public library, right on your eReader. While you read, adjust font-size, make highlights, look up words, and more. Plus, automatic synching lets you switch from yur eReader to the Kobo Books App without ever loosing your place.
Shop eReaders
Shop eBooks & Audiobooks
Visit Help Centre
Returns, Shipping & Warranty
Start Kobo Plus Trial
Become a Kobo VIP Member
Download the FREE Android Kobo Books App
Download the FREE iOS Kobo Books App
Send an eGift Card
Contact info
150 John Street, 5th Floor, M5V 3E3, Toronto, Ontario, Canada
- www.kobo.com
4.1
Great
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fast shipping
Product arrived pretty quickly considering it was coming to NZ from Australia.
May 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Malfunctioning E-readers
I ordered and received a new reader. Unfortunately it froze after only 4 chapters. This is what happened with the one I already had. I do not have very good luck with Kobo e-readers. If I didn't have a lot of books on my reader, I wouldn't get another one.
May 29, 2026
Reply from Rakuten Kobo
Hi! We are truly sorry that you are experiencing issues with your device. We will send you an email shortly regarding your concern. For other queries, please reach out to us via Facebook or our support team via chat at http://kobo.com/help, we would be more than happy to help you! Thanks!
I recently purchased a Kobo Clara BW
I recently purchased a Kobo Clara BW, in large part because it offered an already-installed public library app (Overdrive), as most of what I read is from my local library. Well, the app doesn't work for my library -- version are out of sync -- & the workarounds offered by Kobo are equally unsatisfactory. My new Clara BW is good for ordering books from the Kobo store, & not much else.
June 3, 2026
Unprompted review
Reply from Rakuten Kobo
Hello, this is not the experience we want for you, please don't hesitate to reach out to us via Facebook or our support team via chat at http://kobo.com/help so we can assist you further.
I use it all the time!
This is such a great product! highly recommend for anyone who wants to read their Kobo in bed or anywhere tbh. The team behind whoever created this product needs a pay raise for sure!!
May 29, 2026
It was easy to find items on Rakuten Kobo
It was easy to find what I wanted and go through the purchacing process.
Delivery was direct and the item arrived a day earlier than stated, which was perfect as I could use the Ereader when I went into hospital the next day.
May 28, 2026
Reply from Rakuten Kobo
Hi there, we are sorry to hear you had this experience with the Overdrive feature of your eReader. Please don't hesitate to reach out to us via our Facebook page or contact our support team www.kobo.com/help so we can assist you further. Thanks, and we look forward in resolving this for you.
Kobo Review
Product is lightweight, convenient to carry, easy on the wrists. It's very easy to use and the cover improves the experience overall. Highly recommend to anyone!
May 7, 2026
Disappointed
1. Far too many emails
2. Was going to join a "frequent reader" subscription only to find that 2 of 3 books I started with were not available
3. Just clicked on a sale book but it wasn't on sale once the window opened
4. I left Amazon for Kobo, bought a reader and hoped all would be good
May 27, 2026
Reply from Rakuten Kobo
Hi! We are truly sorry that you are experiencing issues on your end. We will send you an email shortly regarding your concern. For other queries, please reach out to us via Facebook or our support team via chat at http://kobo.com/help, we would be more than happy to help you! Thanks!
It was a gift and my son loves it!
May 25, 2026
Great pro-consumer company
I'd rather pay a little extra for a product that's not actively hostile to their users, so Kobo is an easy recommendation in that regard. The ecosystem is open and supports third party ebook formats and even custom firmware.
May 28, 2026
Bye-bye Amazon
I bought it to get rid of Amazon, even if I liked my Kindle. Very satisfied so far, it’s a great eReader!!!
May 27, 2026
My first e-reader
After researching e-readers for a while, I decided to but the Kobo Libra Colour. So far, I haven't had any trouble with reading novels and graphic novels.
It also got here in 3 days. Depending on where you live, it should take maximum, a week to arrive.
May 27, 2026
This product is fantastic
This product is fantastic, well worth the price so far. Have been reading a lot more because of how convenient it is. Instead of looking at my phone in a spare moment I will pull out my book!
It is still new so will have to update if anything changes in the next 6 months or so.
I will be buying a case to keep it safe unless this review is so glowing the fine people at Kobo want to send me a complimentary one!!
Also delivery was perfect.
May 27, 2026
Super fast delivery
Super fast delivery. Beautiful packaging and arrived safe. The device is stunning and performs perfectly. I already have all my favourite books stashed in it. Love it!
May 25, 2026
Ease of placing the order
Ease of placing the order. The quality of the product. The delivery time.
May 26, 2026
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