KontoFX 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Does anyone know if those thieving scumbags known as KontoFX are still in business?? Names I know are Edison Greenberg and Andy. Sweet talking Andy who fed me all the salesman rubbish and happily t... See more

Rated 2 out of 5 stars

funny how this firm manage to cheat people, i choose finnverclover.com , with flench, both don't give stupid energy of investment like konto, detest them.

Rated 2 out of 5 stars

Scammed companies,scammed brokers and scammed site!!! I can’t believe this is happening. BEWARE!!! Am now free by Traderstec net

Rated 2 out of 5 stars

Hi! Just got scammed, again. Shame on me. In this reviews (site) there are a lot of people that help us to get funds back from scam brokers. I can tell you this. They are scammers to. Mrs Clara... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Open your KontoFX account today and discover a fantastic range of the most popular cryptocurrency CFD pairs. Enjoy exquisite trading conditions with KontoFX.


Contact info

You should know

All reviews

(708)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service AS

Opened account with Knonfx in January 2019 with a sum of £250, I was impatient and lost £64.21p. Received a call from a account manager and invested a further £500.
It grew to twice original amount, I requested a Withdraw of £750 first week in April 2019. The amount was authorised on the 18th April 2019 and was in my wallet on the 25th April 2019 and in UK bank account within two hours.
A good service from Danik and customer care department.
I had no problems with the services from Kontofx
Andy S

April 25, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

They just won't stop calling me - not interested

I recently signed up on their website, only to have second thoughts the next day and chose not to go through with it. I received a call from KontoFX that afternoon, and I informed the man on the phone of my decision and asked not to be called again. I then received another call the following day, and again informed the lady on the phone that I was not interested and please could they stop calling me. I've since had an average of 5 calls a day the last 4 days, each from different numbers meaning I can't block the number. I've also emailed in to request not to be called but got no reply.
KontoFX - if you're reading this, please, PLEASE stop calling me. I would have thought after asking 2 seperate employees to stop calling me and emailing you directly you'd respect my privacy and data and delete my number from your system as requested. If you are reading this, please also delete my account entirely.

April 25, 2019
Unprompted review
Rated 1 out of 5 stars

scam

I opened account early November 2018 with fund of 250 this guy called Peter nelson used to call me every day promising me good profit to rise my found. then he asked me to top it to £2500 and it was making profit but I didn't know that is a platform to deposit more founds!!! so than he asked me if I put £30000 he could double it before end of the 2018!! I I feel so stupid to believe him because as you know that is never happened. any way this Peter nelson got a promotion and left me in agony!!this other broker take over my trading account blame Peter for lost !! so he asked me to deposit another £2500 to insure the trading account agents any lost.and that never happened. sine than my founds from nearly£38000 I invested gone more than half about less than £16000!!!and this another trader so called David jam keep blaming the market !! when I signed my contract with them they guaranteed retuning the founds within two mouths or the minimum cover the loan payments which I took for this matter.none of that never hapend for last six mounts and my money shrinking in there as they say trading account , and I call it trading scam!!! DO NOT TRUST THIS PEOPLE PLEASE. and I will chase this matter as I work hard and won't let them take my money in respond of the replay. this person has been contacted me on 9/052018 all he was interested was this review not sorting my issue I asked his name and he said my mother didn't give me a name!! really dose kotofx care has got any name. if you are real person why don't you put your name on your reapply. what are you afraid of!!?

April 24, 2019
Unprompted review
KontoFX logo

Reply from KontoFX

Ahmad,

It is difficult to respond to what you wrote because it is a bit unclear. What do you mean when you wrote that you didn't know it was a platform to deposit more funds? It is confusing, especially considering you wrote this after you invested 2,500 GBP more. After this, despite not knowing that you need to invest more, you still invested another 30,000 GBP?

After looking at the account now, it is visible that you have over 30,000 GBP in the account.
Why would you call us a scam? Please explain further.

KontoFX Customer Care

Rated 2 out of 5 stars

I am having trouble getting my funds…

I am having trouble getting my funds from this broker. I gave them two stars because they could be good in the long run. I am getting frustrated because it had been more than 10 working days since I put in a withdrawal. They are hoping I will cancel my withdrawal request. I tried to take trades and because I was losing I stopped and want to close my account.

April 24, 2019
Unprompted review
Rated 1 out of 5 stars

Was with them a couple of months tried…

Was with them a couple of months tried to withdraw my money there only supposed to use 10 percent when trading but as soon as i tried to withdraw my money started to disappear he said it's because I was withdrawing the robot takes over poke to the manager she assured me my money oils be in my account on the 19th of April which was six weeks when it say on there contact it would take five to ten days to appear if you withdraw and still nothing and now I can't even get on to the app I am not going to let them away with it and I now don't feel safe going by trustpilot sharonmcfadden

April 23, 2019
Unprompted review
KontoFX logo

Reply from KontoFX

Sharen,

We would love to try to help you, but you only put your first name so we can not look up the account from our side. Send us at email at customercare@kontofx.online and we can get things sorted out.

KontoFX

Advertisement
Rated 5 out of 5 stars

I am working with KontoFX

I am working with KontoFX for the past 6 months now.

In the beginning, I was very skeptical and scared to invest, but my account manager, Dan Mayer, helped me and guided me towards a successful and satisfying investment.

So far I invested few tens of thousands, the returns are great and also the withdrawal process is simple once I am on the same page with my account manager, I withdrew my money multiple times when I needed.

I am suggesting you try and see for yourself, a good and genuine company with good service and performance.

Highly recommended.

April 23, 2019
Unprompted review
Rated 1 out of 5 stars

KontoFX is a company I would NOT recommend

KontoFX is a company I would not recommend. I invested a small amount of money and after some initial promise I read more and more negative reviews and received lots of telephone calls (daily) from KontoFX asking for me to invest some more money. When I eventually decided that I wanted to withdraw my money (due to the irritating calls and bad customer reviews) on a call I've recorded in March they still haven't come back to me, have continued to trade using my funds and surprise, surprise over the course of the two days in April they lost the lot - despite saying they would only ever risk 10% of the fund in any transaction - they continued to make more and more transactions. I will be seeking legal recourse on this matter as they had an instruction on this matter from me in March and yet continued to trade. Avoid these guys would be my firm advice. Ben W
Since writing this review I've been contacted by KontoFX again - David Jam (an alias I believe) and told to open a bitcoin wallet and they will deposit the money I am owed there. When I refused to do this and told them to return to the account from which I deposited funds he called me "annoying" and put the phone down - real class act these guys but good ammunition for legal recourse.

April 23, 2019
Unprompted review
KontoFX logo

Reply from KontoFX

Ben,

That is correct, we contacted you because we are trying to send you the funds back, but you are refusing to cooperate. Other people are writing the same thing that you are, and because they are actually compliant, their funds are returned to them.
We are genuinely trying to help, but you refuse any recommendations or advise given to you.
We are still waiting for you to send us your BTC wallet code. We are waiting on you!

KontoFX

Rated 1 out of 5 stars

Just had email from Kontofx the money i…

Its has been over 2 weeks since withdrawal request has been sent and also email has been sent to KontoFX has not replied

April 22, 2019
Unprompted review
KontoFX logo

Reply from KontoFX

Javid,

You are saying that we are not letting you withdraw your money yet you have not even placed a withdrawal request in your account. What you are saying doesn't make sense at all. Do you expect to withdraw your money just by writing reviews? There are certain procedures that have to be followed.

We have records of your financial transaction history and the last transaction is a withdrawal that you placed and received. With your permission, we can post that history online for everyone to see.

For future assistance you can send an email to customercare@kontofx.online

KontoFX

Rated 5 out of 5 stars

I have little if any experience of investments

I have little if any experience of investing in markets various, but the gentleman to whom I have been speaking has explained both the profit and possible loss of various investments. Whilst I would not claim to be an expert now, at least |I am a deal wiser as to how the markets work and what my options may be and how much risk I would consider taking. I accept there is no gain without pain, but the market is a very volatile scene and one needs professional guidance which I feel I have been given. Let us hope I am not wrong!

April 22, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Just a mean scam !

they are one of the worst brokers out there, as you transfer the first funds they already decided to steal long as they think you invest more they are friendly and tell you how much profit you can make but soon as you stop investing or you want to withdraw they will find many excuses and explanations why you cant withdraw and then the trades start to lose money until the account is on zero.
if you want your funds back they will tell you it is not possible because the money was lost on the markets but this is a lie they use a manipulated trading platform to steal your money so everything looks good a the beginning to keep you interested. but soon as they think there is nothing more to take they will lock you out and you never hear again from them!

April 14, 2019
Unprompted review
Rated 5 out of 5 stars

My experience with the Company

I started 2 month a go trading with Konto . So far i have some good profit over the invested funds i did . The service that they are providing for me is very good . They are explaining me every thing very simply so i can understand it . I hope that everything is going to go as well as now in the future .

April 10, 2019
Unprompted review
Rated 5 out of 5 stars

My experience with Konto FX.

I do have a nice manager, Mr. Armin, who is helping me and explaining about everything that is happening in my Konto account .
I like the fact that there was an opportunity to try something, that turn well and that the funds increased and it give me trust for the future .

April 9, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have invested money with KontoFX and…

I have invested money with KontoFX and is very satisfied. My manager Dan Mayer came up with a written investment plan in how they are working with my money and I am very happy how it is going. I can highly recommend them and look forward to my returns in the future. In the beginning I also got a $200 profit deposit into my bank account to show me how the company works. Great work to a great team.
Wilma Grobbelaar

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

My experience with KontoFx

I`m very pleased with my iterations so far with me account manager Manuel . We have achieved a profit of 100% so far with a minimum funds of 250 euro . I hope that everything goes well in the future .

April 9, 2019
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience I wish I had never done it put in 275 into the account then had a change of heart and been trying to get it back but the money always seems to be in the trade market even though I have said don’t trade anymore I’m hoping this week I will be able to get the money back but yeah they always saying why you want to leave really people have a choice to leave anything so why question why I want to leave

April 8, 2019
Unprompted review
KontoFX logo

Reply from KontoFX

The money that you invested into the market always seems to be in the trade market? That makes perfect sense. It is very hard to help you regarding your account considering you used a fake name to post your review and did not send an email to customercare@kontofx.online

KontoFX

Advertisement
Rated 5 out of 5 stars

New investor with no real idea of what…

New investor with no real idea of what to expect. Daniel has been a great person to advise me, as needed and yes, a good sales man with a great sense of humor.
He has provided great returns as he said he would. I am happy to keep trading with KontoFX and I understand there is a risk, and its about managing that risk. Daniel has given me sound advise thus far.
Looking forward to growing my account for greater reward.

April 5, 2019
Unprompted review
Rated 5 out of 5 stars

Reference for Kontofx.

I would recommend this company for investment. Services form this broker is excellent. I am very happy with service of Johannes Meckler who is care about my portfolio.

Peter.

April 5, 2019
Unprompted review
Rated 4 out of 5 stars

I got a full refund

Update 3.

I have received a full refund today from KontoFX. It has taken two weeks, which I believe is normal for Visa refunds.
So, despite everything, I am happy with the outcome and changed my rating accordingly.

I have deposited £250. Unfortunately only read the bad reviews after.... so, a day later, worried and with a change of hart i asked for the money back, which I have NOT yet invested!!! Shortly after my refund request started receiving unpleasant phone calls from Johannes Meckler. Also contacted my Bank's fraud office.... If I do get my money like I was promised, I will change the review. Until then...... just DON'T part with your money

Update 2.
Natwest fraud officer told me £259.74 was taken from my account. This is NOT the amountI authorised. More concerned than before. Received (5-6) argumentative calls yesterday, and two this morning, which they now deny. I'm told i had no phone calls. (?)
A manger of Koto also called me claiming they have refunded me and demanded to change my review, which I will, once the money is back on my card. Funny how money goes out of the account instantly, 'real time' but takes 10 day to refund.... To be clear; I used a debit card, not a credit card.

April 4, 2019
Unprompted review
KontoFX logo

Reply from KontoFX

Ferenc,

You put 250 GBP into KontoFX literally 24 hours ago. How on earth can you write a negative review about a company when you have not worked with them?

It takes 7-10 business days to receive a withdrawal via credit card, yet you write a one star review after one day. This is extremely irresponsible and a misuse of the internet. Shame on you.

Update #2 - You did not receive 5-6 calls yesterday from our company. As you were told on the phone, our call records clearly indicate this is not true, yet you don't care to listen to that. You were not told you did not receive any phone calls, in fact you spoke to Johannes yesterday, but there was not 5-6 calls from our end.

Yes, your account was refunded, as you can see if you log into your KontoFX account, which you admitted that you did not.

It is not funny how money goes out of an account instantly, yet takes 7-10 business days to refund. Please refer to the following links to learn how credit cards workin regards to purchases and refunds:

https://www.thebalance.com/how-does-a-credit-card-refund-work-4174421
https://www.creditcardinsider.com/blog/happens-credit-card-bill-make-return/
https://www.creditkarma.com/credit-cards/i/how-long-credit-card-refund/


KontoFX

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look