The descriptions are correct - absolutely no unexpected surprises. Friendly, professional staff. Labellov has been going strong for a long time, where others have tried and failed, their concept wo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am beyond words for the beautiful bag I purchased from Labellov. The condition is insane for this price, cannot take my eyes off my new Prada! Thank you so much for the amazing service!
Company replied
My order was shipped with lightning speed and arrived nicely packaged. This is my sixth bag bought from Labellov and their selection (wonderful vintage as well as newer treasures) and prices are amazi... See more
Company replied
I was skeptical to a webshop in a far of country (i live in sweden) . When i did the transaction i got a messege that something went wrong and then i logged in my bank and saw the money was sent away... See more
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Company details
About Labellov
Written by the company
Sell your own designer bag and earn money! www.labellov.com
Contact info
Verlatstraat 15, 2000, Antwerp, Belgium
- 03 216 44 42
- info@labellov.com
- www.labellov.com
4.6
Excellent
989 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very glad with the handbag I…
I am very glad with the handbag I bought, but the way it was packed, was not in a professional way. Only a paper bag to put the handbag in, not even a bag in fabric.
I think it 's important too, to pack the things you buy in a professional way. It is not that you buy a cheap bag, so please put a little attention to this point. ;)
February 2, 2024
Reply from Labellov
Dear,
Thank you for your feedback regarding your recent purchase. We're thrilled you're pleased with your beautiful Speedy. We apologize for any disappointment with the packaging and we thank you for your feedback, we will take this into consideration for the future!
Kind regards
the Labellov team
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Always helpful and very good service
Always helpful and very good service
Love selling and buying with labellov because of the good service they provide
January 29, 2024
Great service
Great service. Quick delivery and the bag was exactly as in the pictures. My first Delvaux.. happy as a clam! Thanks Labellov!
January 16, 2024
Reply from Labellov
Thank you so much for taking the time to share your positive experience with Labellov on Trustpilot! We are thrilled to hear that you had a great shopping experience with us and that your first Delvaux has brought you so much joy.
We appreciate your trust in Labellov, and we look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out.
Kind regards
the Labellov team
Reply from Labellov
Thank you for your feedback! We appreciate your suggestion regarding credit card payments and will certainly consider it for future improvements. We're delighted to hear you received your order promptly. If you have any further suggestions or inquiries, feel free to reach out.
Kind regards
the Labellov team
Excellent service
Excellent service, great communication, products exactly as described on the website, so... no hesitation to recommend this webshop
January 1, 2024
Reply from Labellov
Thank you for your kind words! We are thrilled to hear that you had an excellent experience with our service, from communication to product descriptions. Your recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Labellov Team
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The parcel arrived well in time and the…
The parcel arrived well in time and the purchased item was in pristine condition
January 8, 2024
Reply from Labellov
Thank you for taking the time to share your positive feedback! We're delighted to hear that your parcel arrived on time and that your purchased item was in pristine condition. Customer satisfaction is our top priority, and we're pleased to have met your expectations. If you ever have further inquiries or need assistance, feel free to reach out. We appreciate your support!
Great service and beautifully wrapped…
Great service and beautifully wrapped present
December 18, 2023
Reply from Labellov
Thank you for your kind words! Wishing you lots of happy moments with your purchase.
Kind regards,
the Labellov team
Reply from Labellov
Thank you for your kind words! Wishing you lots of happy moments with your purchase.
Kind regards,
the Labellov team
Reply from Labellov
Thank you for your kind words! Wishing you lots of happy moments with your purchase.
Kind regards,
the Labellov team
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Great experiences at Labellov Ixelles…
Great experiences at Labellov Ixelles with Frédéric. He has a real expertise and takes time to give the best advices to his customers. I highly recommend, both for buying and selling. The bag selection is also nicely displayed and the shop is pleasant.
December 2, 2023
Unprompted review
Very kind and good expertise
I buy from Labellov for years.
They know what they sell and they have good products.
The boss is also one of the sweetest people. She is always kind to her customers as also the other ladies that work there. I love the store and it will always be like that! Keep up the good and profesional work ladies! ❤️
November 19, 2023
I found something that I have been…
I found something that I have been looking for the last five years here. In excellent condition. I never heard about Labellov until now. I love my purchase.
November 21, 2023
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Very beautiful handbag.
Very beautiful handbag.
Quick delivery and packed in a very secure way.
I'll be back 😍.
November 18, 2023
Bought an item
Bought an item, but apparantly someone 'bought' it first. I did wait wait for my money, but I wasn´t happy about the service. They said that they call me to mention that the item was sold online, but I didn´t received any call.
This is the second time and also the last for me. I´m done.
October 31, 2023
Very happy with my purchases
Very happy with my purchases. Items as described, in very good condition and very quick shipping! Would recommend.
October 31, 2023
Unprompted review
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Excellent!
October 9, 2023
Fabulous purse
Fabulous purse, fast delivery and excellent service.
Will continue to shop at Labellov for sure.
October 8, 2023
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