Ladbrokes Reviews 

4,264
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Ladbrokes,have usually been good up until the last 2 weeks. I have been a customer 10 years. Last week getting a cash out,went to cash out only for them to say,certain game not available,when earlier... See more

Rated 1 out of 5 stars

How are these allowed to operate , because we have pathetic weak regulators like the UKGC who issure pathetic low fines and never revoke licenses because the make the UK to much money. It's a disgrace... See more

Rated 1 out of 5 stars

Wow just wow ladbrokes are the worse site ever I’ve never won a thing apart from 20p 50p proper bad site they don’t give you nothing back at all!! I got a bonus with 5 wishing wells 20 free spins your... See more

Rated 1 out of 5 stars

Been with Ladbrooks for years . all of a sudden because i won a bit of money they froze my account , thieving barstuards didnt feeeze my account when i was loosing . Closed my account will ,ever go ba... See more

Company details

  1. Betting Agency

Information provided by various external sources

Ladbrokes Commitment Gambling is an exciting adult leisure pursuit and, at Ladbrokes, we want our customers to enjoy betting and gaming with us. We are committed to providing our customers with an efficient, secure, fair and socially responsible service. We therefore have in place a number of measures that we believe both assist and reassure customers. We are one of the biggest and best known betting and gaming businesses in the world, employing about 16,000 people. We are proud to be a market leader in retail bookmaking with about 2,700 betting shops in the UK, Ireland, Belgium and Spain.


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You should know

1.2

Bad

TrustScore 1 out of 5

4K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.2

All reviews

(4,264)

598 reviews in the last 12 months

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Rated 1 out of 5 stars

It is not true that Ladbrokes honours BOG

It is not true that Ladbrokes honours BOG on horse racing especially with Lucky 15 horse racing bets. Several times now I have been paid out a far less amount because BOG was never given. I telephoned customer service that simply told me lie after lie of why BOG was not paid even though my bets placed 9.30 am each morning. If Ladbrokes are practising this in all their shops I would say the business is saving a huge sum of money each year that they should have paid out to the punters taking BOG. I can not believe no authority is not investigating because a investigation is needed because the records of pay-outs would most certainly show Ladbrokes are dishonest. All regular Lucky 15 punters that use Labrokes shops........``check`` your winnings and without doubt most will find the amount paid is by far less amount of money than it ``should be``. Labrokes know not all punters know how to settle a bet. I strongly suspect this could be another scenario as was the Post Office scandal of deceit.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is shocking they blame…

Customer service is shocking they blame tou saying it’s your internet blah blah no it isn’t at all every other site is ok 100 I spent in one game and not one win or scatter £900 in a week nothing, you bw free soins you win 4p how there still trading I’ll never know who is the checker gor this site wants sacking!!!!!!!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I've been gambling in ladbrokes for…

I've been gambling in ladbrokes for many years now and will admit it's a bit hit or miss but I don't think customs really appreciated what is on offer, yes at the end of day your probably lucky to gain anything but it's all about the experience and of course if you win anything it's a bonus so a simple thing to do is. Have a spend limit this way it's not important whether you win or not its not rocket science even if you lose so for those who do nothing but moan about loosing money it's clear your missing the fun and excitement i suggest if don't like it or can't cope go elsewhere

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Scum bags and cheats

I placed a $1000 bet to win $3000 for Mese to score in the 1 st half but they change the bet to $20. They scum bags and don’t know why they are allowed to operate here in Australia. Our minister is being informed of their dirty conduct.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

They’re a proper scam and rob people…

They’re a proper scam and rob people badly. Whoever places bets with them steals millions. I placed a bet on England qualifying and predicting Harry Kane to have two or more shots and Erling Haaland to have two or more shots, along with corners over six and a half. As soon as I placed the bet I checked it and saw it had been switched to three-shot and over for both Haaland and Kane. Despite both doing three shots anyway, it was still counted as a loss. This happened with other bets I placed too. Get rid of these scumbags.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute jokers these lot

Absolute jokers these lot. Like others have mentioned with there slots you can pour hundreds into them without getting anything meaningful back. To be fair most sites are exactly the same there just rigged.
As for the ladbucks 3 spins used to cost 300 ladbucks now it's 3000 just for 3 spins etc. Seems to have shot up since there world cup promotion where you get 44 days of guaranteed wins.
Don't know if it will drop back down after the world cup but for the last 3 to 4 weeks every single day all I've hit on the wheel is 10 free ladbucks and I'm not even exaggerating. Like what's the point and you're just blatantly showing us it's rigged and you're given us what you want.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

Over 300 spins with no bonus prices…

Over 300 spins with no bonus indicates that the "randomness" of the game always seems to be in betting sites favour.
Also no way to contact them to enquire why their games are so much in their favour, weird that.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

Their T&C allow them to steal your money!

How can they are allowed to operate like this. I've opened the account when there was promotion. After verification, account opened, deposited some fund and did the bet, no welcome offer paid as promised. Then they closed my account and kept all the fund left in my account, don't even explain reason. No email sent. I've contacted customer services and was only told that they can just steal my money accordance to their T&C. I would give NEGATIVE if I could. They are the Robbery in the day light! Avoid at all cost!

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Load of rubbish had a break reopened…

Load of rubbish had a break reopened deposit and lost cant win a bloody thing on this cant evdn win bingo or slots or free spins seriously needs closing down. Fed up of hearing from people they win on lads and what do I get from a break? Absolutely nothing no chat so just rubbish scanners.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Do not open an account with ladbrokes…

Do not open an account with ladbrokes unless you lose because if you win they restrict your account. I've lost for months wich was fair. I have won a lot during this world cup 2026. The have blocked me depositing to my account and saying that they need to review my passport banking etc.. Stick with Bet365 and sky bet you don't get this sly under hand acting. Bad company who don't like to lose do not bet with this company

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Placed a build a bet on football

Placed a build a bet on football. One player didn’t play the rest of my bet won. They voided my whole bet! Other sites just void the selection individually and bets still stand. Very disappointing with no prior warning this can happen. Avoid this scam site bet elsewhere

July 5, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading bets titles.

Will never use this misleading company again.
Placed a bet for England to win after 90 minutes against Mexico (which they did), only to find I've received NOTHING, and the excuse is, I bet that England would win in the 2nd half, only. What a con and a misleading title to bet from. Now I can understand the hundreds of bad reviews this profit only company gets.
Richard Turpin comes to mind with this profit only company.

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Opened a account got verified and made…

Opened a account got verified and made a deposit picking the welcome offer free spins wagered the £10 and won a small amount to be told they have decided not to give me the welcome offer no reason other than they looked at my account and decided not to
Happy to take my money and risk betting it though

July 3, 2026
Unprompted review

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