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Laines London Reviews 357

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the slippers, noting their unique design, comfort, and durability. Many people appreciate the beautiful packaging and the prompt delivery service, often receiving their orders faster than expected. The overall service is frequently described as brilliant, with many consumers expressing their satisfaction with the entire purchasing process and the items received. However, some customers experienced issues with delivery, including high shipping costs to certain regions and occasional delays due to incorrect addresses or damaged packaging upon arrival. A few people also noted a perceived decline in product quality compared to previous purchases, and some were dissatisfied with the sizing being larger than stated.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the slippers, describing... See more

Quality

Reviewers mention positive feedback about quality. Many customers are delighted with the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery services, often praising the speed and... See more

Order

Customers generally express satisfaction with their ordering experiences. Many reviewers praise the ease of... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the great service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot say enough good things about this company! Everything! Quality, unique and of course fashionable items stand out from others. Packaging and delivery also are 5 star. Im a regular customer and a... See more

Company replied

Rated 5 out of 5 stars

Very elegant company beautiful products The quality of their slippers is unlike any others and they look fabulous on. All their slippers (summer and winter ones) are gorgeous. The brooches they atta... See more

Company replied

Rated 5 out of 5 stars

Great product that arrived in a timely manner, customer service were so helpful and the little free gifts included was a great touch. Bought some slippers for my friend as a wedding day getting ready... See more

Rated 5 out of 5 stars

Beautiful slippers. I have bought many over the years for myself and for gifts and the quality is always amazing. Everyone always complements them and the fact the broaches can detach if needed allow... See more

Company replied


Company details

  1. Couture Store
  2. Shoe Store

Written by the company

Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

357 reviews

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Rated 5 out of 5 stars

Fabulous slippers!

Great product that arrived in a timely manner, customer service were so helpful and the little free gifts included was a great touch. Bought some slippers for my friend as a wedding day getting ready gift and they were a huge hit.

April 16, 2026
Rated 5 out of 5 stars

Super-Lovely Brand!

I recently discovered this brand and I am so happy that I did!
I purchased bags and slippers, which are all made beautifully.
Some were gifts and so far, each receiver has been thrilled!
I also received a free gift, which was a lovely surprise.
I can highly recommend this company and I will definitely purchase again from them ❤️

March 31, 2026
Rated 5 out of 5 stars

LOVE THIS COMPANY

LOVE THIS COMPANY! I have purchased slippers, slides, hats, necklaces and brooches from them over the years! All of them superb and beautifully made. Always get so many admiring compliments! Highly recommended :)

March 21, 2026

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