OMG I love it, particularly the sweary offerings! I wish wish wish they would expand the sandals offering. Or just the objectionable words as brooches, interchangeable with mules/ slippers etc. m... See more

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Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand
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Unique and beautiful shop
If you like things that are beautiful and slightly different Laines London is one of my favourite places to shop especially for my slippers they have various styles colours and really lovely unique designs and such good quality. Make really nice gifts for friends and family.

Reply from Laines London

Reply from Laines London
We have found the ordering process to…
We have found the ordering process to be easy, and the items are shipped very quickly.
The only discrepancy is that the two visors were slightly bent because they were packed around the slippers.

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Reply from Laines London
Another great purchase
I am very happy with the products I received and hope the recipients will be equalled pleased with their presents.

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I can't tell you how happy I am except…
I can't tell you how happy I am except to say I bough 6 pairs of summer sandals and 6 pairs of slippers.... does that tell you I am in love with Laines of London

Reply from Laines London
I really enjoyed shopping at Laines of…
I really enjoyed shopping at Laines of London, beautiful quality items and excellent packaging. I really love the sliders and the sweatshirts such nice quality

Reply from Laines London
Great quality but please please please…
Great quality but please please please bring back your brooches 🙏

Reply from Laines London
Wonderful company, great product
The quality of the product is great, soft fluffy slippers that are made to last. Absolutely love the ability to customise to what you want!
The customer service was above and beyond - they went out of their way to make sure I had everything I needed for my bridal team to be kitted out, I can't thank them enough.

Reply from Laines London
Good communication
Company contacted me regarding out of stock brooches to choose an alternative rather than cancel the order :)

Reply from Laines London
Very positive experience & I was VERY…
Very positive experience & I was VERY pleased with my purchase.

Reply from Laines London
Easy to order
Easy to order. Beautiful handbag delivered quickly. Love Laines London. I always get orders quickly and well packaged.

Reply from Laines London
Really great slippers!
Really great slippers!
Just what I was looking for and delivered really quickly.
Couldn't fault the service or the quality.

Reply from Laines London

Reply from Laines London
Fantastic Slippers and Experience
I purchased some unique and amazing slippers from Laines London and the entire transaction was seamless. I was actually surprised how quickly I received them given it was an out of country purchase and I had opted for the emblems to be sewn on. Communication was perfect, I received email update statuses along the way until receipt!

Reply from Laines London
Excellent
Love my new slippers good quality, feel lovely excellent price as purchased in the sale.
Fast delivery would definitely order again.
Didn’t have to contact them and I like that

Reply from Laines London
Very narrow fitting which is not…
Very narrow fitting which is not mentioned in the description

Reply from Laines London
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