I regularly order from Lands End as their clothes are colourful and generally good quality. They have many discounts which makes items affordable, and I often use PayPal pay in 3 payments. The only... See more
Company replied
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Review summary
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Reviews shaping this summary
The quality of the material and workmanship is always of very high standards. Been buying different clothing from Landsend for years. Started with your beautiful shift dresses which I must of bought e... See more
Company replied
I know I can always trust Lands End when buying a swimsuit, the tug less range suits me perfectly and having the choice of a mastectomy costume is also good. My parcel arrived quickly here in the .Ch... See more
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I was looking for a lightweight, unpadded, packable waterproof for a forthcoming holiday. Found this in pink at half price. It was delivered quickly but I haven’t actually tested it yet to prove the w... See more
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Company details
- Clothing Store
- Men's Clothing Store
- Outerwear Store
- Plus Size Clothing Store
- Swimwear Store
- Women's Clothing Store
Written by the company
Since 1963, Lands' End have pioneered the creation of beautiful clothes, combining understated elegance and practical features with the ultimate in comfort - in sizes Petite 8 to Plus 30. Shop online now at Lands' End UK, the home of quality clothing for all the family.
Contact info
Lands' End Europe Ltd., LE15 6US, Oakham, United Kingdom
- 0800 376 7974
- customercontact@landsend.co.uk
- www.landsend.co.uk
4.5
Excellent
59K reviews
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Everything went smoothly once I decided…
Everything went smoothly once I decided on what I wanted. So I have nothing more to say.
August 4, 2026
Reply from Lands' End Europe ltd
We're so glad to hear everything went smoothly once you made your decision. We appreciate your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We're so glad to hear you consistently trust us and appreciate our reasonable prices. Your positive feedback truly means a lot to us!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Generally good.
August 4, 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback! Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
Your positive feedback truly means a lot to us!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
I have bought cotton items in the past…
I have bought cotton items in the past and they were fine. These linen trousers were made of very flimsy fabric and very poorly cut.
August 4, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're sorry to hear that these linen trousers did not meet your expectations. We can confirm that your refund has been processed.
We appreciate your feedback regarding the fabric and fit, and we'll ensure your comments are shared with our Product Team for review. Thank you for taking the time to let us know about your experience.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Great company.
August 4, 2026
Reply from Lands' End Europe ltd
Thank you for your review. It's lovely to hear such simple, wholehearted praise. We're so pleased that you've had a positive experience with us, and comments like yours mean a great deal to the team. Thank you for choosing Lands' End and for your continued support.
Simon, Lands' End Europe ltd
Easy ordering and prompt delivery
August 4, 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback. We're glad that placing your order was straightforward and that the delivery was prompt. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Flat cap not delivered and no…
Flat cap not delivered and no explanation. I,very lost my money and no one has contacted me. Really bad service.........
August 4, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're very sorry to hear that your flat cap was not delivered and that you have not received an explanation or follow-up. We completely understand how upsetting and frustrating this must feel, especially when you are left not knowing what has happened to your order.
This is certainly not the level of service we want you to experience. A member of our Customer Service team will be in touch to look into this for you and help resolve the matter. Thank you for bringing this to our attention.
Simon, Lands' End Europe ltd
Selection of men"s tops very good as it…
Selection of men"s tops very good as it invludes long sleeves.
August 4, 2026
Reply from Lands' End Europe ltd
We're so glad to hear you appreciate the excellent selection of men's tops, especially the inclusion of long sleeves. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Great quality
Great quality, delighted with purchase, especially as it was in the sale.
Arrived very quickly, easy to place order.
July 30, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you're delighted with the great quality of your purchase, especially since it was in the sale! It's wonderful that it arrived quickly and that you found ordering easy.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy to hear that you consistently find our clothes to be of quality, our delivery good, and our returns process easy. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Very good product and service
Beautiful quality dress which I ordered in two sizes and the return of the unwanted dress was very straightforward
July 30, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you love the beautiful quality of the dress and that the return process was straightforward for you. Thank you for your kind words!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Great customer service
You can tell the quality of a company and their customer service when there is a problem. I had a problem and called Lands End customer care line; there would have been a 20 minute wait, so I opted for call back. The call came within 25 mins and the advisor I spoke to was friendly and efficient - she not only sorted the problem but made me feel like a valued customer. I left the call feeling really positive.
July 28, 2026
Reply from Lands' End Europe ltd
We are so pleased to hear that even when you experienced a problem, our customer care team was able to resolve it efficiently and make you feel like a valued customer. It's wonderful to know you had such a positive experience with us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We are so happy you found the quality to be good and the sizing accurate. Thank you for your review.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Clothing as described
Clothing as described. But courier service lousy. They lost the items and took over a week to deliver
August 4, 2026
Reply from Lands' End Europe ltd
We're sorry to hear about the delivery issues you experienced. We understand how frustrating delays are and we are looking into this with our courier service.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
I was very disappointed by the product…
I was very disappointed by the product and in my opinion not complete description
July 30, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're sorry to hear that the product left you feeling disappointed. We understand how frustrating it can be when an item doesn't match what you expected from the description, and we appreciate you bringing this to our attention.
Your comments are important to us, and a member of our Customer Service team will be in touch to discuss your experience and see how we can help.
Simon, Lands' End Europe ltd
Great Items
Great Items, fast delivery and very pleased with the service. I will be ordering in the future!
August 4, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you enjoyed our items, received fast delivery, and were very satisfied with the service. We look forward to your future orders!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Excellent quality
The quality is, as always, excellent. You can rely on Lands End for that.
July 28, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you consistently find our quality excellent and reliable. Thank you for your wonderful feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Excellent quality product which arrived…
Excellent quality product which arrived quickly
July 24, 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy that you found the product to be of excellent quality and that it arrived quickly. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We are so happy you were pleased with the top's shape and colour. Thank you for your review.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
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