I have ordered from this company on more than one occasion & have found it exceptionally easy each time . Their prices are good & the delivery is very fast too . I would happily recommend them .
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had this product from other companies but this one was the most cost effective. Once despatched I was regularly kept up to date on the tracking. An excellent experience overall & I shall defin... See more
Excellent service. Authentic product at a great price and delivery was very sppeedy. I personally would buy again from this seller and I'm happy to recommend to others! I also got a great Clarins free... See more
I have been one of Landys' customers for quite some time now. I have always been satisfied by Landys' service. But this time, I was particularly satisfied because I had run short of an important suppl... See more
Company details
Written by the company
Landys Chemist provides for all your wellness needs. We offer a wide range of products designed to tackle everyday concerns and help you live your best life. We deliver globally and, as a family business, try to ensure all our customers experience a really high quality service. To assist with that we answer emails 365 days a year and are also available on the phone if you ever need to speak to a real person. Our expert team of wellness specialists are always on hand to provide support and advice on products if needed. Landys Chemist is a leading UK Pharmacy business. In 2021 and again in 2023 we were awarded the prestigious C&D Indepedant pharmacy of the year award. We are also a sustainability champion; winning the 2022 Pharmacy Business Awards sustainable pharmacy of the year award. We are proud to recycle 95% of our waste and also operate a plastic free operation. On a local level we are always working hard to support our community. Whether it's our partnership with local foodbanks, our free delivery service for disabled, less mobile and vulnerable patients or our free advice clinics in store, we are always seeking ways to support and help our local community thrive. You can trust Landys Chemist for all your wellness needs.
Contact info
Finchley Road, NW11 0AA, London, United Kingdom
- 02084555464
- info@landyschemist.com
- www.landyschemist.com
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
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My order was lost in the post
My order was lost in the post. I contacted Landy’s Chemist and they were very helpful in resolving the situation. Very trustworthy company and I would recommend for your purchases
July 15, 2026
Unprompted review
Prompt delivery of the producte
Prompt delivery of the producte, good communication with the customer suport te-am, good proces.
July 10, 2026
Unprompted review
Great service
Very good price and postage rate. Kept informed of progress and quick delivery.
July 15, 2026
Unprompted review
Scammed
Scammed. Unbeknown to me I have joined a subscription service where I am sent and charged for a bottle of Ralph Lauren polo every month! I have experienced most petty crooks' scams but this one is bizarre! By the way, their website is fraudulent as there is no family chemist: Mr Landy sold up in 1983 and also they refer to themselves as a limited company - according to Companies House the "company" has been dormant for years.
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Cocky, sharp practice which usually backfires. Taught me a lesson to investigate small online retailers who can only make a profit it seems by deceiving customers. There is no "contract" which shows I agreed to purchase a bottle of Ralph Lauren Polo every month indefinitely and I have told Royal Mail I am refusing delivery (but another foreign owed useless service we have to put up with) and ringing my credit card company to stop payment.
Why can't you just play nice and make an honest living without duping people?
July 16, 2026
Unprompted review
Reply from Landys Chemist
Hi Irene,
Thansk for your email. On our website the default setting is "One Time Purchase". If you switched to "Subscribe and Save" then you will end up subscribing.
You are quite right that Mr Landy sold in 1983. He sold to the family who run and own the business. As per our privacy policy, the website is operated by Lemongold Limited (Not landyschemist limited). You could also visit our store and meet the family of owners who also work there everyday.
Wishing you all the best.
Landys Chemist
Quality Skin Products
Had a good range of beauty products, creams and potions. Have used Landy's before and are prompt with the order processing and despatches.
Ordered Weleda night cream and Dr.Hauschka Lemon Grass Oil
May 28, 2026
Unprompted review
Unsure if item is genuine or counterfeit
I ordered a La Roche Posay moisturiser - one that I have been using for years. I have never bought it on this website but chose to do so on this occasion, as their pricing was competitive and my usual vendor was out of stock.
However when the product arrived it was different to the one advertised on the website. Whilst I was told it was the same product, and the box was in English, the product inside was completely different and in French.
I asked several times to return it for either an exchange for the advertised one or a refund - however despite several emails, these requests were all ignored and I was told that there was nothing wrong with it.
I have bought other items from this website in the past, however I will no longer shop here as I cannot say now if their items are genuine.
After response: Unfortunately, you still sold me an item different to that which is advertised on your website. The photos I provided for you clearly show a different product as the tube itself is completely different - not just the language.
There was also poor after sale service, as I was completely ignored when I asked three times if you had the advertised item in stock so I could exchange it.
July 11, 2026
Unprompted review
Reply from Landys Chemist
I'm sorry to see this. La Roche-Posay confirmed for us that the this was normal - the box being in English and the product being labelled in French. We are one of the largest retailers of La Roche-Posay in the UK and would never risk our reputation selling anything other than the real thing.
The Post office lost the first order…
The Post office lost the first order and when reported to Landy they went to great lengths to resupply me with the same with continual prompt communication. Excellent on price and service
July 11, 2026
Unprompted review
More than happy with the service I…
More than happy with the service I received - I was stocking up on a regular product I use and my order was perfectly delivered and not over packaged which was great 😊
July 6, 2026
Unprompted review
My review
Found what I wanted at a reasonable price and received it within a week.
July 4, 2026
Unprompted review
Very pleased
Good price for the product. It was delivered nice and quickly, and was perfectly packaged.
July 5, 2026
Unprompted review
Stunning service
I am a regular Landys Chemist customer, they have a great selection of supplements at reasonable prices and their deliveries are quick and properly packed, after some years, nothing has arrived damaged, stunning service, many thanks!
July 9, 2026
Unprompted review
Simple easy efficient and great price
Simple easy efficient and great price
July 6, 2026
Unprompted review
Landys chemist is the number one for…
Landys chemist is the number one for great prices and fast dispatch.
July 10, 2026
Unprompted review
Very fast delivery and excellent…
Very fast delivery and excellent services with price
June 29, 2026
Unprompted review
Great choice of colours
Great choice of colours in the brand I like. Item arrived very quickly, well packaged. Many thanks
July 10, 2026
Unprompted review
Excellent website
Excellent website, easy to order and very reasonable price. Swift delivery.
July 4, 2026
Unprompted review
Good prices, Royal Mail delivery 👍👍👍
Good prices, they deliver via Royal Mail - hoorah - no waiting for ever for Evri!
Only fly in ointment is the payment page on their website - you place your order, pay, and get a message saying it’s failed . After much faffing it becomes clear it has actually gone through 🫤
July 8, 2026
Unprompted review
Great company
I have ordered from this company on more than one occasion & have found it exceptionally easy each time . Their prices are good & the delivery is very fast too . I would happily recommend them .
June 24, 2026
Unprompted review
Good delivery
The website was easy to use, the items I wanted were in stock, and the delivery was quick and on time as described.
July 1, 2026
Unprompted review
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