La Redoute UK Reviews 

25,436
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,386 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and attractive design of products, often highlighting their durability and value. Many people appreciate the competitive pricing and frequent bargains. The delivery service is generally efficient, with quick arrival times and good communication, and the ordering process is often described as straightforward and easy to use. However, some customers also noted issues with their orders. A few people received incorrect items or products that did not match descriptions, such as wrong sizes. Others reported incomplete deliveries, missing components, or items not arriving. Occasional quality concerns or longer delivery times for international shipments were also mentioned.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, frequently praising items like bedding,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of items, often highlighting solid construction,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be well-priced, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more

Company replied

Rated 4 out of 5 stars

Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more

Company replied

Rated 5 out of 5 stars

Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more

Company replied

Rated 5 out of 5 stars

La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more

Company replied


Company details

  1. Clothing Store
  2. Furniture Accessories
  3. Furniture Store

Written by the company

La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(25,436)

7,621 reviews in the last 12 months

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Rated 1 out of 5 stars

assembly instructions should include English

I ordered from the UK,but all the instructions for assembly are in French - no English.
Also, It is not clear which instruction sheet is for the stool and which for the chairs.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Stephanie,

Thank you for bringing this to our attention. We are sorry about the assembly instructions being in French and the confusion regarding the different parts. We will pass the feedback on to -the Product Team in France. I have emailed you.

Thanks
Sharron

Rated 4 out of 5 stars

Order did take sometime to come

Order did take sometime to come, this was disappointing that the order was split into two also. Washed in large machine, it split the seam open, obviously not sewed correctly, otherwise was pleased with the overall look of the duvet!

July 29, 2026
Rated 5 out of 5 stars

Love the soft quality sheets / nice…

Love the soft quality sheets / nice stretch/wish they were a bit deeper though for my deep mattress/ordered them in white & light grey / lovely. Going to buy 2 more if I can get them at a good price. /

July 29, 2026
Rated 5 out of 5 stars

Quick efficient service

Quick efficient service. Good value purchased product , easy to use website.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Margaret,

We're so pleased to hear you experienced quick and efficient service, and that you found our website easy to use. It's wonderful to know you're happy with the value of your purchased product. Thanks Leanne

Rated 5 out of 5 stars

Easy to use

Easy to use, fast delivery

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Richard,

We appreciate your positive feedback and are so happy you found our service easy to use and enjoyed our fast delivery. Thank you for sharing your experience. Thanks Leanne

Rated 5 out of 5 stars

Bought an oak unit which was a little…

Bought an oak unit which was a little expensive for what it was, but delighted with a dress I bought in the sale! Prompt delivery with both items.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jill,

We're so pleased to hear you're delighted with your sale dress and that both items arrived promptly! We appreciate your feedback on the oak unit. Thanks Leanne

Rated 5 out of 5 stars

Delivered safely and securely into my…

Delivered safely and securely into my apartment block well packaged and in excellent condition.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Elaine,

We're so pleased to hear your delivery arrived safely and securely in your apartment block, well-packaged, and in excellent condition. Thank you for your feedback! Thanks Leanne

Rated 5 out of 5 stars

Good service didnt have to wait long…

Good service didnt have to wait long for delivery

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Lesley,

We are so pleased to hear that you experienced good service and that you didn't have to wait long for your delivery. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Arrived quickly good product but sizing…

Arrived quickly good product but sizing way off.

July 29, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jane,

We're happy to hear your item arrived quickly and you like the product! We understand your concern regarding the sizing and appreciate your valuable feedback. We are always working to improve our sizing accuracy. Thanks Leanne

Rated 5 out of 5 stars

Great product,price and a quick…

Great product,price and a quick delivery.

July 28, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jane,

We are so pleased to hear that you found our product great, the price good, and the delivery quick. We truly appreciate your positive feedback! Thanks Leanne

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