Last Minute Cottages Reviews 

1,661
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the completely seamless booking process, noting that the official website is exceptionally easy to navigate when searching for available properties that match their personal criteria. Travelers also appreciate the detailed property descriptions, clear communication, and wonderful settings that make planning a relaxing holiday straightforward and highly efficient. However, some customers also noted frustrating issues with unexpected booking cancellations and overbooking notifications received after completing their payments. A few reviewers experienced significant problems regarding poor cleanliness, lacking maintenance, and outdated facilities upon arrival at their chosen holiday properties.

What people talk about most

Booking process

Reviewers mention positive feedback about booking process, highlighting a fast and seamless experience with a... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate and fast booking system.... See more

Website

Users describe positive interactions with the website, praising its clear design and efficient search... See more

Location

Reviewers highlight positive aspects of location, noting that properties offer easy access to everywhere and... See more

Facilities

People report ambiguous experiences with facilities, ranging from great highlights to severe dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found the map slightly awkward when moving around. (Maybe an age thing!) Once booked everything was very straightforward and information sent was clear and helpful.

Rated 4 out of 5 stars

Lovely setting, room was clean and tidy, comfy bed, nice warm shower. We took two camping chairs with us as nowhere to sit which we knew before we arrived. Great location for exploring the area.

Rated 5 out of 5 stars

We loved staying in Scotland and this tiny home was perfect. It had everything you needed for a nature loving trip. Booking was easy and communication good. The accommodation was just as advertised we... See more

Company replied

Rated 5 out of 5 stars

We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process,... See more


Company details

  1. Cottage
  2. Vacation Rental

Written by the company

Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(1,661)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very quick

Very quick and easy booking process. Although because I'd waited for confirmation as to dates the price went up by £40!

May 27, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Allison,

Thank you for taking the time to leave your feedback. We’re really pleased to hear you found the booking process quick and easy.

We’re sorry to hear the price increased while you were waiting to confirm your dates. Prices and availability can change depending on demand and updates from property owners, and we understand how frustrating that can be.

We really appreciate your feedback and hope you have a wonderful stay.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Quick easy with clear instruction and…

Quick easy with clear instruction and good choice

May 21, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Stephen,

Thank you so much for your lovely review! We’re really pleased to hear you found a good choice of properties and that the booking process was quick and easy too!

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Douglas,

Thank you so much for your lovely review! We’re really pleased to hear you found it easy to find and book exactly what you were looking for.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 1 out of 5 stars

Don't book the tranquill lodge retreat…

Don't book the tranquill lodge retreat in scunthorpe
The landlord is kirk dunkley and he will make stories up to steal your deposit with no evidence so hw can fix his run down static caravan which has no heating

April 24, 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Simon,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how concerning and frustrating this situation must have been, particularly in relation to your deposit.

We take all reports of this nature seriously and will ensure this is reviewed with the relevant parties. As a booking platform, we act as an intermediary between guests and the property owners or their appointed agent, but we would like to help look into this further for you.

Please contact us at support@lastminute-cottages.co.uk with your booking details so our team can investigate and assist you appropriately.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Efficient and simple

Efficient and simple

May 14, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Acy,

Thank you so much for your lovely review! We’re really pleased to hear you found the booking process efficient and simple.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 4 out of 5 stars
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Peter,

Thank you for taking the time to leave a review! We really appreciate your feedback and are pleased you had a positive experience with us.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy website to negotiate

Easy website to negotiate. Easy to book and pay deposit. Haven't had holiday yet so cannot comment on the venue.

May 13, 2026
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Reply from Last Minute Cottages

Hi PR,

Thank you so much for your lovely review! We’re really pleased to hear you found the website easy to navigate and the booking and deposit process straightforward.

We hope you have a fantastic holiday and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to use and quick

Easy to use and quick
Turnaround

May 12, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Lynn,

Thank you so much for your lovely review! We’re really pleased to hear you found the process easy to use with a quick turnaround.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

very easy to deal with

very easy to deal with

May 10, 2026
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Reply from Last Minute Cottages

Hi there,

Thank you so much for your lovely review! We’re really pleased to hear you found us very easy to deal with.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to book online withplenty of info…

Easy to book online withplenty of info on property.

April 30, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi there,

Thank you so much for your lovely review! We’re really pleased to hear you found the booking process easy and that there was plenty of helpful information about the property.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 1 out of 5 stars

Do not stay here

Do not stay here if you are a solo female traveller or are looking to feel safe!!!!!
The host was very unwelcoming and rude on the phone. We were apparently conversing with ‘Sophia’ but the responses were cringy AI and when called a very rude man answered.

The check in details weren’t sent to us on time and when we tried to contact them on booking.com and calling multiple times we had no answer for at least an hour.
The host didn’t know what code opened what door and was very rude on the phone. He gave us the multiple wrong codes and seemed like there were multiple codes for one door which makes no sense. He had no clue - when we asked what code he was saying ‘this might be the code?!?’

He then unlocked it from his phone or PC without being there in person which was unsettling and creepy if I’m honest.

At check out time it felt like we were being rushed out and I was very uncomfortable with the way we were spoken to.We had paid for an extra hour and even text about this before hand (but of course no answer).

Then we had two men come in and start to open doors which was weird as we were still there and I felt unsafe. Also lots of men just standing around the property which was quite weird and was uncomfortable as a women.

Would love to know who is running this place and how the hell it has any good reviews!!! Host was so rude, well this man who never introduced himself ,and was definitely not called Sophia. Shut it down.

April 18, 2026
Unprompted review
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Reply from Last Minute Cottages

Hi Emma,

We’re very sorry to hear about your experience, and particularly concerned by the points you’ve raised around feeling unsafe during your stay. This is not something any guest should experience, and we completely understand how unsettling this must have been for you.

As a booking platform, we don’t manage properties directly, but we take feedback like this extremely seriously. We would really like to look into this further with the property and the relevant booking partner.

Please contact us at support@lastminute-cottages.co.uk with your booking details and any additional information or evidence you may have, and we will ensure this is escalated and properly investigated.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to navigate and all information on…

Easy to navigate and all information on property was there.

April 18, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Tracy,

Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to navigate and that all the property information was clear and helpful.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very helpful when I phoned about a…

Very helpful when I phoned about a query was satisfied so I've booked.

April 16, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Danny,

Thank you so much for your fantastic review! We’re really pleased to hear our team was able to help with your query and that you felt confident booking with us.

We hope you have a wonderful stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 1 out of 5 stars

Wouldn't recommend this place Rachel …

Wouldn't recommend this place Rachel will rip you off short change us on £40

April 13, 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Joanne,

Thank you for your feedback to your recent trip, we are sorry to hear that you have had some issues with your stay.

As a third-party booking platform, we don’t manage the property directly or deal with the payments.

However, your stay is very important to us, and we’re happy for you to contact us anytime at support@snaptrip.com, and we’ll be glad to assist in passing your feedback on.

We truly appreciate you taking the time to share your experience and hope your next booking with us is much smoother and more enjoyable.

Best wishes,
Chelsea

Rated 5 out of 5 stars

Great detail in description of Cottage…

Great detail in description of Cottage & Area.
Detailed information

April 9, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Mary,

We're happy to hear that you found the cottage and area descriptions detailed and informative for your upcoming trip.

Thank you for your positive feedback, we hope you enjoy your stay.

Best wishes,
Chelsea

Rated 5 out of 5 stars
Last Minute Cottages logo

Reply from Last Minute Cottages

Hello,

Thank you so much for your lovely review! We’re delighted to hear you found the pricing good and the site easy to use and book through.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very easy and quick to book

Very easy and quick to book. Had availability when other sites didn't.
Competitive price.
Confirmation sent immediately and help line available.

March 23, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Jackie,

Thank you so much for your fantastic review!

We're delighted to hear you found the booking process quick and easy, and that we could offer availability when others couldn’t. It’s great to know our immediate confirmation email and help line made things smooth for you.

We look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Great holiday cottage website

It was really quick and easy to book the cottage for our holiday and I would recommend this site and use again.

March 19, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Mrs Dean,

Thank you so much for your lovely review! We’re delighted to hear you found it quick and easy to book with us, and we really appreciate your recommendation.

We hope you have a fantastic holiday and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Quick n easy to use

March 11, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Kim,

Thank you so much for your lovely review! We’re delighted to hear you found the website quick and easy to use.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

We stayed at Green Cottage Wirral for…

We stayed at Green Cottage Wirral for my daughter’s 13th birthday and it was absolutely perfect. The cottage was beautiful, spotlessly clean, and had everything we needed for a comfortable stay. The bed was honestly the comfiest bed I’ve ever slept in!

The swimming pool was a huge highlight, and the hot tub made the stay feel extra special. The surrounding lake and scenery are stunning and made it such a peaceful, relaxing place to celebrate.

It was the perfect place for a birthday getaway and we made some lovely memories there. I would definitely recommend staying here and we would happily return in the future.

March 6, 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Roxanne,

Thank you so much for your wonderful review! We’re thrilled to hear that Green Cottage Wirral was the perfect place to celebrate your daughter’s birthday and that you enjoyed the cleanliness and comfort at the property.

It sounds like a truly memorable getaway, and we’re delighted you’d recommend it and would return in the future.

We hope your next stay is just as special!

Best wishes,

Rebecca

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