Last Minute Cottages Reviews 

1,661
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the completely seamless booking process, noting that the official website is exceptionally easy to navigate when searching for available properties that match their personal criteria. Travelers also appreciate the detailed property descriptions, clear communication, and wonderful settings that make planning a relaxing holiday straightforward and highly efficient. However, some customers also noted frustrating issues with unexpected booking cancellations and overbooking notifications received after completing their payments. A few reviewers experienced significant problems regarding poor cleanliness, lacking maintenance, and outdated facilities upon arrival at their chosen holiday properties.

What people talk about most

Booking process

Reviewers mention positive feedback about booking process, highlighting a fast and seamless experience with a... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate and fast booking system.... See more

Website

Users describe positive interactions with the website, praising its clear design and efficient search... See more

Location

Reviewers highlight positive aspects of location, noting that properties offer easy access to everywhere and... See more

Facilities

People report ambiguous experiences with facilities, ranging from great highlights to severe dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found the map slightly awkward when moving around. (Maybe an age thing!) Once booked everything was very straightforward and information sent was clear and helpful.

Rated 4 out of 5 stars

Lovely setting, room was clean and tidy, comfy bed, nice warm shower. We took two camping chairs with us as nowhere to sit which we knew before we arrived. Great location for exploring the area.

Rated 5 out of 5 stars

We loved staying in Scotland and this tiny home was perfect. It had everything you needed for a nature loving trip. Booking was easy and communication good. The accommodation was just as advertised we... See more

Company replied

Rated 5 out of 5 stars

We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process,... See more


Company details

  1. Cottage
  2. Vacation Rental

Written by the company

Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(1,661)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very easy to book and gather information

very easy to book and gather information

March 11, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi John,

Thank you for your lovely review. We’re really pleased to hear you found it easy to book and gather the information you needed — that’s exactly the experience we aim to provide!

We hope you have a wonderful stay and look forward to helping you again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very easy to book online.

February 20, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Lorraine,

Thank you so much for your lovely review! We’re really pleased to hear you found the booking process very easy.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 3 out of 5 stars

Clean and in a beautiful location

Clean and we'll stocked with all you might need to cook etc with fabulous views. The only main downside is the road running past the front door. It's noisy day and night and the windows don't block out the noise. The decor is tired in the bedrooms and the lighting is quite dark but the beds are super comfy. Careful getting out of bed on the side near the door as the ceiling is very low. However the house is centrally located for both walking and cycling routes and the local area is beautiful. Almost as soon as you cross the road you are in lovely countryside. There isn't really a garden and with the proximity of the road it would be a no for children and dogs for me. For ir adults who come to walk or cycle it's perfect.

February 9, 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Pamela,

Thank you for taking the time to share your experience. We’re really pleased to hear you found the property clean, well stocked and in a beautiful location, and that you enjoyed the comfortable beds and surrounding countryside.

We’re sorry to hear that road noise, décor and lighting affected your stay. As a booking platform, property details and surrounding environment are managed by the property owner, but we really appreciate you sharing this feedback as it helps highlight areas where improvements may be considered.

If you would like us to pass any specific feedback to the property or look into your booking further, please feel free to contact us at support@lastminute-cottages.co.uk and we'll advise on next steps.

Best wishes,

Rebecca

Rated 4 out of 5 stars

Straightforward booking

Straightforward booking

February 12, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi CG,

Thank you for taking the time to leave a review. We’re really pleased to hear you found the booking process straightforward — that’s exactly the experience we aim to provide!

We hope you have a wonderful stay and look forward to helping you again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Filey short break

We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process, thank you

January 29, 2026
Rated 4 out of 5 stars

Lovely setting.

Lovely setting, room was clean and tidy, comfy bed, nice warm shower. We took two camping chairs with us as nowhere to sit which we knew before we arrived. Great location for exploring the area.

August 20, 2025
Rated 5 out of 5 stars

Wonderful stay, in this lovely property.

Stayed here with my wife just after new year. What a fantastic place to stay. From the warm welcome from Carl, till the day we left, everything was great. Everything was very clean, and there were lots of extras included, even a bottle of bubbly on ice for us. Even things like a coffee maker, and an air fryer were in the cottage, which is unusual, but very welcome. The hottub area is very private, and has a great view over the countryside. As a couple that does 3 of 4 of these types of stays a year, I can happily say that this is right up there with the best we've stayed in. Well done Carl and family, you've got something special here.
There are only 2 things that we could see, that could be improved. 1.There are hooks to hang your towels on by the hottub, but when the lid is open, they end up behind the lid (easy fix to move the hooks). 2. After using the hottub, we would have liked to have mopped the floor dry. However we couldn't find a mop to use.
These are such minor problems though, and I will have no problem with recommending this property to others.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Previous review being withdrawn

Previous review being withdrawn, still awaiting refund 2 weeks later

December 19, 2025
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Ben,

Thank you for getting back in touch.

We can see that you left a review on 22 December regarding your dog not being accepted at a property you believed was dog-friendly. We responded to apologise for your experience and to let you know we were happy to investigate further.

As we couldn’t locate a booking under your name, we asked Trustpilot to request some additional information from you so we could properly look into this. This is part of Trustpilot’s verification process, which usually gives reviewers a set timeframe to respond. Since we didn’t hear back, Trustpilot or we may need to flag reviews to ensure they reflect genuine experiences.

Your review is still visible and has not been removed. If you did make a booking with us, we would be glad to help resolve this once we have the necessary details.

Kindly note, you can contact us on to discuss your concerns on 0203 637 0812. Alternatively, you can email us at support@snaptrip.com.

I look forward to hearing from you!

All the best,
Katie

Rated 4 out of 5 stars

No problem booking.

No problems with using the site except in the case of this property pinpointing the location of the property.
The booking was easy.

December 28, 2025

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