I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... See more
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"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a... See more
Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble. Great website, very easy to navigate and find what you are look... See more
Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
16 Cross Street, M2 7AE, Manchester, United Kingdom
- 01618347500
Asks customers to review
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Replied to 94% of negative reviews
Typically replies within 1 week
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Great company to do business with service very knowledgeable staff…
Great service very knowledgeable staff good part exchange deals.
Very very quick mail order service.
Great service
Item as described, arrived quickly and incredibly well packaged with great tracking, constant updates and good security.
Fantastic service as always
Easy to use website meant I found what I wanted easily.
The used item was as described. Just perfect.
Fast delivery.
Couldn't ask for more.
"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a
"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly and professional. Highly recommended for photographers of all levels — will definitely return!"
The camera came as same as the…
The camera came as same as the description. Packing was really well done And the delivery was really fast.i ordered a camera on Thursday and it was on my hand on Saturday. Thank you..
GREAT COMPANY
Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble.
Great website, very easy to navigate and find what you are looking for.
All in all a great experience.
My experience was good
My experience was good, with excellent communication, lens was shipped promptly. When it arrived the lens looked as described, I checked it over to find the aperture did not close down correctly. Lens returned for a refund.

Reply from London Camera Exchange - Manchester
Great Customer Support
I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben. My initial contact was with my nearest branch (60 miles away) in Hereford and the staff there were also very response. Highly recommend LCE.
Good lens at a great price
Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and promptly delivered.
I'm very happy with it... a good experience all round.
Always great service.
Massive thankyou to Dave at Manchester
Massive thankyou to Dave at Manchester! Top class service, The trade in service was so straight forward and dealt with so quickly . Highly recommend. *****
The item was exactly as described and…
The item was exactly as described and works perfectly, in fact looks brand new. Well packed and promptly delivered, what's not to like?
Another quality used lens from LCE
Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online.
The lens shipped that day, surprisingly, being mid afternoon.
The lens arrived next day, very well packaged and in excellent condition. Considering the very competitive price for this lens, I was expecting a few cosmetic flaws, but I've yet to find any, and it has so far functioned flawlessly.
The lens description was accurate and…
The lens description was accurate and well packaged considering it was unboxed. It's condition was excellent and very well priced in comparison with other suppliers. Well done
Secondhand Sony lens
I bought a secondhand Sony lens. It was in very good condition, as new and well packaged. I thought they said it was boxed, but there wasn't an original box. It did have a carry case though. Delivery was on time. I was a bit confused about ordering and don't like the fact they say they'll let you know if there is a problem with stock. I got a message to say it was being sent to Manchester, but the screen had said the lens was in the Manchester store. It didn't hold delivery up.
Knowledgeable and helpful staff.prompt…
Knowledgeable and helpful staff.prompt delivery.
Excellent service
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