LD Mountain Centre Reviews 

15,300
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,370 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices, smooth online ordering process, and prompt delivery of a wide range of high-quality outdoor gear. People often highlight that customer support is exceptionally helpful and responsive when assisting with purchases or product choices. However, some customers also noted frustrating issues with delivery services, such as receiving incorrect sizes or wrong items. A few reviewers mentioned problems with couriers leaving parcels unattended or delivered to the wrong address without proper notification. Others experienced occasional delays when trying to process returns or waiting for refunds after ordering mistakes occurred.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast shipping times and items... See more

Product

Users describe positive interactions with product, consistently praising the high quality and comfort of... See more

Price

People report positive experiences with price, highlighting that items are significantly cheaper compared to... See more

Service

Customers had positive experiences with service, frequently highlighting exceptional professionalism, prompt... See more

Order

Customers consistently note positive experiences with order processes, highlighting that online purchasing is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were recommended this store by a friend and it did not disappoint! Thank you to Gary who was absolutely fabulous. Knowledgeable and obliging, nothing was too much trouble. He helped us with our pur... See more

Rated 5 out of 5 stars

Big discount given on a premium pair of walking shoes. Excellent advice given by friendly knowledgeable staff regarding correct shoe size to order. Parcel arrived in good time and shoes fitted perfect... See more

Company replied

Rated 5 out of 5 stars

Top notch customer service and super-fast delivery, as per normal from LD. I ordered an Osprey Exos 58 backpack for my son's upcoming trekking trip in the Dolomites. The price was competitive,... See more

Company replied

Rated 5 out of 5 stars

Website was clear and easy to use. Excellent price and choice of colours for items selected. Once ordered, the items arrived very quickly and are perfect for the job. All in all, a very efficient exp... See more


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Outdoor Sports Store
  4. Rock Climbing
  5. Running Store
  6. Snowboard Shop

About LD Mountain Centre

Written by the company

LD Mountain Centre

LD Mountain Centre

Since 1966 the LD Mountain Centre has equipped people who love the outdoors, to travel safely and comfortably in the mountains. The name LD Mountain Centre derives from the surname initials of Peter Lockie and Gordon Davison who founded the business in 1966.

At LD Mountain Centre we pride ourselves on being one of the best independent outdoor stores in the UK. Over the years, we have supplied expeditions from pioneering ascents, led by Sir Chris Bonnington and the UK`s top Himalayan summiteer, Alan Hinkes OBE, to Duke of Edinburgh Award schemes and of course, those of us who simply love to escape the hustle and bustle at the weekend.

With the Berghaus heritage and the reputation of LD Mountain Centre, we attract some of the best and most knowledgeable outdoor staff, all of whom, gain their knowledge and experience first-hand by getting out and using the kit, whether that's on skis, board, foot, bike or the end of a rope. All this means that here at LD Mountain Centre we can help and advise you so that you make the right choices for your outdoor clothing and equipment.

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4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(15,300)

1,372 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, received the arcteryx jacket within a few days. It was a lot cheaper than the shops in London so I was delighted. Very happy customer.

August 10, 2026
Rated 5 out of 5 stars

Brilliant local shop

I was able to source the rucksack I'd been looking for at a great price and from a local supplier which was a huge win. I used click and collect and the communication was clear. Staff at the shop when I went to fetch it were friendly and efficient. Great service.

August 3, 2026

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