The staff went over and above our expectations. So very helpful and willing for us to get the best holiday adventure possible. Special thankyou to Toni and Jack for all the boating tips and instructi... See more
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Review summary
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We regularly book with Le Boat, usually from Benson on the River Thames. The booking staff are brilliant and it is so easy to speak with someone. They understand our needs and are extremely helpful. T... See more
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I have never had any boating experience in my life before booking with Le Boat. If you are the same as me then do not worry as Le Boat have you covered. They provide training on how to drive/sail... See more
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A fabulous week in the Aquitaine region of France. The Le Boat team Jamie, Veronique, Magda, Sebastian, Juan to name some in a great team at Le Mas D’Agenais were the best right from day one through... See more
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Company details
Written by the company
Le Boat are world leaders in river & canal boat hire in the UK, Ireland, Europe & Canada. Find out more about 'self-drive' boating vacations.
Contact info
Platinum House, St. Marks Hill, KT6 4BH, Surbiton, United Kingdom
- www.leboat.com
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Overall something everyone should…
Overall something everyone should experience, would recommend (coming from someone with no boating experience). Enables you to see the amazing hidden gems along Lough Derg.
April 24, 2026
Unprompted review
Reply from Le Boat
Thank you so much for sharing your experience. We’re really pleased to hear you felt confident on board even without prior boating experience, and that you were able to enjoy discovering the hidden gems along Lough Derg.
That’s exactly the kind of experience we hope to create—easy, accessible, and full of memorable moments on the water.
We truly appreciate your recommendation and hope to welcome you on board again in the future.
Kind regards,
Catherine from Le Boat
Easy, Relaxing and Beautiful
We were two couples with no experience and found this to be a great part of our vacation. Be prepared to have to pay attention and help out with the locks but it was fun and easy to go through them. Boating is a bit like glamping, while you have a bed and bathroom and kitchen, it is still a bit more rustic than staying in a nice place on land. We rented the bikes but found we didn't really use them. Maybe if the weather had been better but still seems like walking is fine to get into town and stores. Just got in the way a little. Nothing dishonest about it but the sticker shock of the fuel charge at the end is significant. Be prepared for another $1000+ for a week. All of that aside, we had a lovely week after busy Paris seeing the smaller towns, peaceful days cruising the canal, fun time exploring the smaller cities or towns. Would definitely recommend this type of trip for those that are looking for something a little different.
April 8, 2026
Unprompted review
Reply from Le Boat
Thank you for taking the time to share such a thoughtful and balanced review. We’re really pleased to hear that you and your group of friends enjoyed a relaxing week on the water and were able to experience the charm of the smaller towns after your time in Paris. That contrast is exactly what makes a canal holiday so special.
It’s great to know you found navigating the locks fun and manageable, even without prior experience. We do appreciate your honest comments as well regarding onboard comforts, bike usage, and fuel costs. Feedback like this is valuable, and we understand how important it is for guests to feel fully informed when planning their holiday budget. We always aim to be as transparent as possible about variable costs so there are no surprises at the end of the trip.
Most importantly, we’re delighted that overall you had a lovely and memorable experience and would recommend this style of holiday to others. That means a lot to us.
Kind regards,
Catherine from Le Boat
The personnel and the Liberty canal…
The personnel and the Liberty canal boat we chartered were first class.
April 10, 2026
Unprompted review
Reply from Le Boat
Thank you for your kind feedback. We’re delighted to hear that both our team and the Liberty canal boat met your expectations and made your charter a first-class experience.
We hope to welcome you back on the water again soon.
Kind regards,
Catherine from Le Boat
Loved cruising the Canal du Midi - an amazing adventure with Le Boat France
We just finished a 7 day self-guided Canal du Midi adventure on a Le Boat Caprice and it was amazing. We boarded at Le Boat Port Cassafieres and ended at Le Boat Homps. Everything with Le Boat went flawlessly and staff were welcoming, informative & so helpful. As we were new to boating we selected to ''Hire a Skipper for the day" on day one and what a great decision. Our skipper, Jens, joined us on board for seven hours, providing calm & positive encouragement with boating, mooring & roping skills as we cruised downriver and navigated through locks. This was one of the best trips I've been on and I definitely plan to return - thank you Le Boat France!
April 15, 2026
Unprompted review
Reply from Le Boat
Thank you so much for taking the time to share your detailed feedback. We’re truly delighted to hear you had such an amazing Canal du Midi adventure with us, and that everything from the welcome at Port Cassafières to your experience on board the Caprice went smoothly.
It’s especially wonderful to know that your day with the skipper helped build your confidence on the water and made your first boating experience such a positive one. We’re so pleased you enjoyed the support from our team throughout your journey as well.
We really appreciate your kind words and look forward to welcoming you back for another adventure in the future.
Kind regards,
Catherine from Le Boat
Amazing and Immersive
The friendly professional staff and the incredibly quick response time when there was an issue that needed rectifying. The boat we got suited our needs and it was an amazing 11 days.
April 11, 2026
Unprompted review
Reply from Le Boat
Thank you for sharing your experience. We’re really pleased to hear you had such an amazing and immersive 11 days on the water, and that our team’s friendliness and quick response helped make everything run smoothly when needed.
It’s great to know the boat suited your needs well and contributed to an enjoyable holiday overall. We truly appreciate your feedback and hope to welcome you back on board again soon for another memorable trip.
Kind regards,
Catherine from Le Boat
Very good relaxing yet active way to…
Very good relaxing yet active way to enjoy the Thames. Lively towns, villages & wildlife enroute.
April 17, 2026
Unprompted review
Reply from Le Boat
Thank you for your lovely feedback. We’re delighted to hear you enjoyed such a relaxing yet active way to experience the Thames, and that you were able to take in the lively towns, villages, and wildlife along the route.
It’s a truly special waterway, and we’re so pleased it helped create a memorable trip for you.
We hope to welcome you on board again soon.
Kind regards,
Catherine from Le Boat
Excellent communication and experience.
Excellent communication and experience.
April 10, 2026
Unprompted review
Reply from Le Boat
Thank you for your kind feedback. We’re really pleased to hear you had an excellent experience and felt well supported through clear communication throughout your journey.
We hope to welcome you on board again in the future.
Kind regards,
Catherine from Le Boat
We are prior LeBoat cruisers and enjoyed the…
We are prior LeBoat cruisers and enjoyed the experience so thoroughly that we wanted to do another canal trip and introduce more friends to LeBoat, France and the canal excursion experience. A key ingredient to making these trips so fantastic are the wonderfully helpful LeBoat team members. They are world class and are the difference between a good experience, versus a great experience.
April 13, 2026
Reply from Le Boat
Thank you so much for your continued support and for choosing to cruise with Le Boat again. We’re absolutely delighted to hear that your previous experience was so enjoyable that you decided to return and introduce friends to the canals and to Le Boat.
It means a great deal to us that our team members helped make your trips so memorable. We’re very proud of their dedication and professionalism, and it’s wonderful to know they made such a positive difference to your experience.
We truly appreciate your kind words and look forward to welcoming you and your friends on board again soon.
Kind regards,
Catherine from Le Boat
Customer Service
April 15, 2026
Reply from Le Boat
Thank you for your feedback. We’re glad to hear you had a positive experience with our customer service team. Providing helpful, responsive support is something we really value, so it’s great to know this came through.
We hope to welcome you on board again soon.
Kind regards,
Catherine from Le Boat
Wow what a trip
Wow what a trip
Some holidays don’t create memories
Our Leboat trip we made memories in abundance
The views
The helpful friendly team at Leboat
The pub food on route
The weather in April was far better than expected
The friendly chatty locals and banter with the lock keepers
What a trip
What memories we have
April 15, 2026
Unprompted review
Reply from Le Boat
Thank you for sharing such a wonderful reflection on your trip. We’re absolutely delighted to hear that your holiday created so many lasting memories—from the beautiful views and lively towns to the friendly chats with locals and lock keepers, and even the pleasant surprise of the April weather.
It’s especially rewarding to know that our team helped contribute to making your experience such a positive one. Moments like these are exactly what we hope every guest takes away from their time on the water.
We truly appreciate your kind words and hope to welcome you back on board again soon for even more memories.
Kind regards,
Catherine from Le Boat
Fantastic trip
Fantastic trip! Saw France in a very low key way. Went to off the beatin path small towns. Not the Disney way. Can't wait to do it again.
March 27, 2026
Unprompted review
Reply from Le Boat
Thank you for your lovely feedback. We’re so pleased to hear you had a fantastic trip and enjoyed experiencing France in a more relaxed, authentic way—exploring those smaller, off-the-beaten-path towns is exactly what makes canal cruising so special.
It’s wonderful to know you’re already looking forward to doing it again, and we’d be delighted to welcome you back on board for another adventure.
Kind regards,
Catherine from Le Boat
The whole experience was excellent
The whole experience was excellent, even with some dodgy weather.. I would thoroughly it. The staff we dealt with were brilliant, very patient and understanding and nothing seemed any trouble.
April 13, 2026
Unprompted review
Reply from Le Boat
Thank you for your kind feedback. We’re really pleased to hear that you had an excellent overall experience, even with some challenging weather, and that our team were able to support you with patience and care throughout your trip.
It’s great to know nothing felt like too much trouble for the team—that’s exactly the level of service we aim to provide.
We hope to welcome you back on board again soon for another enjoyable adventure.
Kind regards,
Catherine from Le Boat
Fantastic Base at Laggan
Fantastic Base at Laggan , the team at the Base were very friendly and accommodating. Looking forward to revisiting.
April 10, 2026
Unprompted review
Reply from Le Boat
Thank you for your lovely feedback. We’re delighted to hear you had such a fantastic experience at our Laggan base and that the team made you feel so welcome and well looked after.
It’s great to know you’re already looking forward to returning, and we’ll be very happy to welcome you back on board again soon.
Kind regards,
Catherine from Le Boat
Liberty boat on the Yonne river
We recently rented the new Liberty boat from Le Boat, and the experience exceeded expectations. The boat itself was fantastic modern, comfortable, and very well designed for a relaxed cruise.
The team at the Migennes base were equally impressive. Friendly, professional, and genuinely helpful, they made the whole process smooth from the start. Nothing felt rushed, and they took the time to ensure we were confident before setting off.
Overall, it was exactly the kind of calm, enjoyable experience you hope for on the Yonne easy cruising, great support, and a boat that really delivers.
April 3, 2026
Unprompted review
Reply from Le Boat
Thank you for sharing such a wonderful review. We’re delighted to hear that your experience on the Liberty boat along the Yonne River exceeded expectations and that you enjoyed its modern design and comfort throughout your cruise.
It’s especially great to know that the team at our Migennes base helped set the tone for a smooth and relaxed start to your holiday. We’re very proud of their professionalism and care in ensuring guests feel confident before setting off.
We truly appreciate your feedback and hope to welcome you back on board again soon for another peaceful and enjoyable journey.
Kind regards,
Catherine from Le Boat
Broken Boat, No Heat, Nowhere to Go
Casually informed us that locks and bridges may be closed. Every single one was closed, and we were provided no information or source on when they may open. And for much more concerning matters, the boat was broken. There was a blown fuse- no way to charge batteries, no heat (which was most concerning, as it was about 3 degrees Celsius outside) and no way to monitor these concerns. And, the shaft seal wasn't properly adjusted, and our boat was continuously taking on water, and further draining electricity as the bilge pump was constantly operating. We cut our trip early, even after some workers came to repair the boat, due to exhaustion, coldness, and having nowhere to go whatsoever. When these concerns were brought up LeBoat, they claimed they did all they could and refused a refund, while diminishing our experience to "inexperience with boats" and "discomfort." Terrible trip.
March 25, 2026
Unprompted review
Reply from Le Boat
Hi Eddi, thank you for taking the time to share your experience. We’re truly sorry to hear how challenging and upsetting this trip was for you. As noted in our email exchange, your concerns are being carefully reviewed, and we remain in contact with you as part of this ongoing discussion. Kind regards,
The Le Boat Customer Service Team
Friendly staff
Friendly staff, good handover, an overall chilled out pleasant way to spend a week in Ireland.
March 28, 2026
Unprompted review
Reply from Le Boat
Thank you so much for your lovely review! We’re delighted to hear you enjoyed your week in Ireland and that our team made the handover smooth and welcoming. It’s great to know you found the experience a relaxed and pleasant way to spend your holiday.
We hope to welcome you back on another Le Boat adventure soon!
Kind regards,
Catherine from Le Boat
Fantastic holiday
Fantastic holiday, staff are very friendly and informative. Had a brilliant experience although it is a steep learning curve to begin with
April 4, 2026
Unprompted review
Reply from Le Boat
Thank you so much for your wonderful review! We’re delighted to hear you had a fantastic holiday and that our team were friendly and informative throughout your trip. It’s great to know you had a brilliant experience, even with the initial learning curve—that’s all part of the adventure on the water!
We really appreciate you taking the time to share your feedback and hope to welcome you back on another Le Boat holiday soon.
Kind regards,
Catherine from Le Boat
We had the best time
We had the best time. The well equipped and easy to use boat gave us the opportunity to explore and enjoy the amazing Canal du Midi and the lovely places to be found along its course. The countryside is beautiful and the towns interesting to visit. The food and wine, and hospitality was a highlight. And it was sunny throughout. An enjoyable week all round. Thank you.
April 3, 2026
Unprompted review
Reply from Le Boat
Thank you so much for your lovely review! We’re delighted to hear you had the best time exploring the Canal du Midi and that the boat made it easy and enjoyable to experience everything along the way. It sounds like you really made the most of the beautiful countryside, charming towns, and wonderful food, wine, and hospitality—what a perfect week, especially with the sunshine!
We truly appreciate you taking the time to share your experience and hope to welcome you back on another Le Boat adventure soon.
Kind regards,
Catherine from Le Boat
Best boating trip
We did the Flanders area and had the best time. Driving the boat was simple enough and going through bridges and locks was a fun experience. The team at Le Boat was so helpful and accommodating. Would highly recommend this experience to anyone and can’t wait to do it again!
April 1, 2026
Unprompted review
Reply from Le Boat
Thank you so much for your wonderful review. We’re thrilled to hear you had such a great time exploring the Flanders area and that you enjoyed the experience of driving the boat and going through the bridges and locks. It’s also fantastic to hear our team were helpful and accommodating throughout your trip.
We really appreciate your recommendation and are so pleased to know you’re already looking forward to your next adventure with us.
Kind regards,
Catherine from Le Boat
Reply from Le Boat
Thank you for your feedback. We’re glad to hear you were happy with the service provided and appreciate you taking the time to share your experience.
We hope to welcome you on board again soon.
Kind regards,
Catherine from Le Boat
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