Products, product marketing, Reviews for products all great. I'd give 5 star if there were install videos on all the products (one of my selections had no reviews or install so I hope I won't regret..... See more
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Review summary
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Reviews shaping this summary
I was surprised, however I can understand why a person would purchase just one. At least indicate the price as each, or apiece. I'll comment more after I receive, and install both of mine. Thank... See more
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I was sent an email for 20% off covers. I ordered the cover in the email and the code didn't work. I contacted customer service and sent a screenshot of the email. The customer service team resolved t... See more
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I ordered from you because a friend recommended the lights he purchased from you. However, I was very disappointed when at checkout your website asked if I wanted to leave a tip! A tip for an onli... See more
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Company details
- #66 of 76 best companies in Auto Parts Store
About LED Factory Mart
Written by the company
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Contact info
4231 E Brickell St, 91761, Ontario, United States
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3.7
Average
763 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I have ordered several light packages…
I have ordered several light packages from LED Factory Mart. Have always received great products and very helpful customer service.
April 2, 2026
Reply from LED Factory Mart
Dear Jonathon,
Thank you for your continued support! We're thrilled to hear you've consistently received great products and helpful customer service from LED Factory Mart. Loyal customers like you mean everything to us. We’ll keep working hard to deliver quality lighting and reliable service every time. We appreciate your trust and business.
Quick and easy
Quick and easy,
They back up their product.
I will buy from them in the future.
April 2, 2026
Reply from LED Factory Mart
Dear John，
Thank you for the great review! We're glad your experience was quick and easy and that our commitment to standing behind our products made a difference. Your trust means a lot to us, and we look forward to serving you again in the future. Thanks for choosing us so much.
Reply from LED Factory Mart
Dear DE BEER,
Thank you for the 5-star review! We're glad to hear everything worked as expected and that you're happy with the quality. We take pride in delivering reliable, well-built products, and your feedback means a lot to our team. We appreciate your support and look forward to serving you again soon.
I placed my order on 4.26.26 and have…
I placed my order on 4.26.26 and have not had any tracking or estimated delivery data provided. This is a gift for my wife and would like a little info on my order
May 3, 2026
Unprompted review
Reply from LED Factory Mart
Dear Tim,
We’re sorry for the frustration and understand how important this gift is. Your tracking number has been sent, and you should now see updated shipping details. If you need any further assistance or updates, please don’t hesitate to reach out. We’re here to help and appreciate your patience while your order is on the way.
Well first let me introduce myself.
Well first let me introduce myself, my name is Charles Adams. I first became familiar with your products via Facebook and the more I seem your ads the more I started seeing more Toyota Tacoma with things like lightning. Let me tell you, they look good, better than the factory original equipment. And I thank you.
November 12, 2025
Unprompted review
Reply from LED Factory Mart
Thank you, Charles, for the kind words and support. We're thrilled our lighting upgrades caught your eye and made such a strong impression. It's great to hear they enhance the look of your Tacoma beyond factory standards. We appreciate you choosing us and being part of our community today truly.
Wasn’t happy with color
Wasn’t happy with color. Doesn’t match the vehicle amber lighting. Charged me a restocking fee. Will not buy again from LED Mart
May 1, 2026
Unprompted review
Reply from LED Factory Mart
Dear Herbert,
We’re sorry to hear the color didn’t match your vehicle’s amber lighting and that the return experience was frustrating. We aim to provide accurate product details and fair policies. Your feedback is important, and we’ll use it to improve. Please reach out to us directly if there’s anything we can still do.
Found exactly the parts I was looking…
Found exactly the parts I was looking for. Smooth easy ordering and instructions. Plan to use again In future
April 28, 2026
Unprompted review
Reply from LED Factory Mart
Dear Brian,
Thank you for your wonderful review! We’re thrilled you found exactly what you needed and that the ordering process and instructions were smooth and easy. Your support means a lot to us, and we look forward to helping you again with future projects. Please reach out anytime you need assistance
Love how easy it was
Love how easy it was just to put in my vehicle information and everything for my vehicle popped up and searching. The site was also easy ordering was phenomenal.
April 25, 2026
Unprompted review
Reply from LED Factory Mart
Dear John,
Thank you for the amazing review! We're thrilled to hear that entering your vehicle information made finding the right parts quick and seamless. It's great to know the ordering process felt easy and smooth. We appreciate your support and look forward to helping you again whenever you need us always!
Reply from LED Factory Mart
Dear G The-R,
Thank you for the fantastic 5-star review! We’re thrilled to hear your experience was quick, easy, and painless—exactly what we strive for every customer. Your feedback means a lot to us, and we’re glad everything met your expectations. We look forward to serving you again whenever you need us again.
Great product
Great product. I got a new set of LED TAILIGHTS for my 2020 jeep Gladiator. Easy to install and extremely bright
And look really nice, better than the factory taillights. The customer service is excellent. If you have a problem with anything they get back to you right away. This company i have to say will go out of there way to do what they have to do to make anything that is wrong ,right and to make the customer happy. I had a few little problems with mine and they fixed it right away with kindness. Looking forward to getting another set soon.
April 23, 2026
Unprompted review
Reply from LED Factory Mart
Dear Gerald,
Thank you for your amazing feedback! We're thrilled you love the brightness, style, and easy installation of your Gladiator tail lights. Our team is always here to help, and we're glad we could quickly resolve your concerns. We truly appreciate your support and look forward to serving you again soon!
This light bar was pretty expensive so…
This light bar was pretty expensive so was sure it would have come with a switch, but it did not.
Very disappointed.
April 1, 2026
Unprompted review
Reply from LED Factory Mart
Dear Doug Broman,
Thank you for your honest feedback. We are truly sorry that the product did not come with a switch, and I completely understand your disappointment – especially at this price point.
You are right to expect better. We have already contacted you via email to make things right. Please check your message.
Additionally, based on feedback like yours, we are already upgrading our product – future versions of this grille insert will include a compatible switch in the package. Your input is helping us improve for all Tundra owners.
We look forward to resolving this for you.
Terrible AI BOT customer service
Order was placed at 12:30am EST Sunday, 4/19. I requested to cancel my order at 7:30am EST on 4/19 and I provided the order number as requested.
At 1:59am EST on Monday 4/20 (which is the middle of the night) I received a message in the website’s chat asking if there we anything way they could help and to respond soon before the order shipped. I replied to cancel the order immediately at 7:40am EST 4/20 when I woke up and never received a response.
April 19, 2026
Unprompted review
Reply from LED Factory Mart
Dear Jared Carey,
Thank you for your honest feedback, and we are very sorry for the poor experience you had with our customer service.
We want to confirm that your order has already been canceled and fully refunded. We are actively reviewing how we handle cancellation requests and overnight chat responses to ensure this does not happen again.
Thank you again for bringing this to our attention — it will help us improve.
Friendly web site and good products.
Friendly web site and good products.
I was looking for a good quality set of LED headlamps to replace dilapidated OEM headlights for my 2008 Tundra and LED Factory Mart had what I was looking for at a reasonable price.
March 31, 2026
Unprompted review
Reply from LED Factory Mart
Dear Jon,
Thank you for your kind review! We're glad you found our website easy to use and discovered the right LED headlamps for your 2008 Tundra. Providing quality products at reasonable prices is our goal. If you need any assistance, our team is always here to help you anytime you need.
Quick and easy
Quick and easy. They had what I was looking for at about a quarter of the price of other stores. Waiting to see what the quality will be. The description of the Bronco cover is identical to the the other sites, so we'll see.
April 20, 2026
Unprompted review
Reply from LED Factory Mart
Dear Rich,
Thanks for your review! We're glad you found the Bronco cover quickly and at a great value. We understand wanting to see how it performs, and we stand behind the quality we offer. If you have any questions or need support, we're here to help every step of the way.
Very easy website to navigate
Very easy website to navigate. The items to choose from were easy to look at and compare. I’m hoping their products are as good as I have heard.
April 18, 2026
Unprompted review
Reply from LED Factory Mart
Dear William,
Thank you for the great review! We're glad you found our website easy to navigate and compare products. We work hard to ensure quality matches the experience, and we're confident you'll love your purchase. If you need any help, we're always here and happy to assist with anything you need.
Great Experience
Super easy checkout experience. They had the exact grill I was looking for; for my Jeep JK. The only disappointing thing I found was that they were out of the fog lights I wanted to order. The only negative thing I could say is that something was out of stock, other wise my experience so far has been great and I look forward to ordering from them in the future.
April 17, 2026
Unprompted review
Reply from LED Factory Mart
Dear Dennis,
Thank you for the fantastic review! We're glad checkout was smooth and you found the perfect grill for your Jeep JK. We apologize the fog lights were out of stock—we’re working to restock soon. We appreciate your support and look forward to helping with your next upgrade today very much.
zero communication
zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying again and the same thing NO COMMUNICATION. Go on shop.com to track and nothing. On the verge of canceling a second time. I literately live 20 minutes from the Ontario California location which they said they we're stock. Still waiting.
April 15, 2026
Unprompted review
Reply from LED Factory Mart
Dear Consumer,
We’re very sorry for the delay and lack of communication. Your feedback is important, and we want to resolve this quickly. Since we couldn’t locate your order number, please reach out to our team at support@ledfactorymart.com so we can verify your details and provide immediate assistance. Thank you for your patience.
I placed my order over a week ago
I placed my order over a week ago, and it still hasn't shipped, and I've reached out to customer service multiple times and still don't have a clue when I'm getting my lights. I placed my order because the website stated they use FedEx and that shipping would take 7 days. I was fine with that, but the items haven't been loaded onto the truck for tracking.
April 4, 2026
Unprompted review
Reply from LED Factory Mart
Dear Scott,
We’re very sorry for the delay and inconvenience you’ve experienced. We understand how frustrating it can be to wait longer than expected for your order. Unfortunately, we couldn’t locate your order with the information provided. Please contact our support team at support@ledfactorymart.com, and we’ll review your case immediately to provide an update and ensure a quick resolution. Thank you for your understanding and patience.
I made this order on 4 April
I made this order on 4 April. My order showed shipping was 1- 7 days. Today is 11 April and my order stills says that you are preparing for shipping. My merchandise did not show to be backorder and I have received no email stating there was an issue. I can only assume that you are failing.
April 11, 2026
Unprompted review
Reply from LED Factory Mart
Dear Gerald,
We’re truly sorry for the delay and confusion. Your order was processed and shipped, and the tracking details have been sent to your email. Sometimes carrier updates take a bit to appear online. Please check your inbox or spam folder for the tracking number—our team is here to help if you have any further questions.
21 days since ordered and still no…
21 days since ordered and still no shipping date sent. Can I get a refund? Order LFM125209
April 6, 2026
Unprompted review
Reply from LED Factory Mart
Dear Frank,
We sincerely apologize for the delay with your order LFM125209. We understand your frustration and have already reached out to arrange your refund. Thank you for bringing this to our attention — we’re reviewing our processing times to ensure faster updates and better service moving forward.
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