Leerdo Reviews 249

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered ps5, week went by without any emails, send email asking and they replied saying it's taking 7-14 days to process, 5 days later got an email saying it was ready to be shipped. 4 weeks later sti... See more

Rated 5 out of 5 stars

Bought an xbox x - took 3 weeks express post but at least it arrived before Christmas. I asked for help tracking the parcel and spoke with David at the Melbourne city store. He must have been busy but... See more

Rated 1 out of 5 stars

More fake reviews from the number 1 scamming website. So someone from Great Britain said they received their product within 4 day hahahahaha what a completely fake review plus the many, many othe... See more

Rated 1 out of 5 stars

Don’t buy from these guys. I bought a PS5 online through them back in 2022 and they never sent anything out. Multiple emails never answered.

Company details

  1. Boutique

Written by the company

Authentic sneakers, apparel and accessories.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

249 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Possible scam

I ordered a PlayStation 5 console on November 31st and was told it should be shipped within 7-10 business days which was fine by me but it soon became weeks then months and since sending multiple emails, messages and calls I received nothing, I’ve now made complaints to the ACCC as it’s been about 8 weeks since ordering.Hopefully this will possibly get me in contact with whoever is running this business

January 16, 2022
Unprompted review
Leerdo logo

Reply from Leerdo

Hi Riley,
Apologies for the delay. We have looked into our record one of team member in contact with you over the phone and looking after your order. If any further questions please do send email on orders@leerdo.com or call us tomorrow between 11:00AM - 6:00 PM. Thank you.

Regards,
Team Leerdo.

Rated 5 out of 5 stars

Leerdo is next to my Coffee Shop Bench…

Leerdo is next to my Coffee Shop Bench coffee. Purchased PlayStation 5 from them. They told me there is wait time on that. Eventually the PlayStation came after 10 days. Happy with my purchase and the business is legit.

January 14, 2022
Unprompted review
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Rated 4 out of 5 stars

Positive experience

I ordered an EVIAN BY VIRGIL ABLOH X SOMA GLASS WATER BOTTLE WHITE/DARK BLUE on 29 November 2021. After initially having a relatively negative experience when I tried to contact them, they contacted me to explain that the party supplying the product withdrew the item from sale and they are doing all they can to source the item. They did this and I have now received the item. I think they genuinely tried to resolve an issue which is not of their making - but the delays do create nervousness. Thank you for following up and helping me get the item for my son's birthday.

January 12, 2022
Unprompted review
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Reply from Leerdo

Hi Remi,

Your item is on the way to you now express shipped, as we promised that we sourced the item for you. We hope that you will receive the item in couple of days. Apologies for the inconvenience. We do not want this to happen with our customers at first place. You will be able to check tracking through email we already send you. Please, let us know if you have any questions on orders@leerdo.com. Thank you.

Rated 5 out of 5 stars

110% highly recommend shopping here

110% highly recommend shopping here. Friendly and accommodating staff online and in the shop. Helped me out with the shoes ive been searching for - Jordan 1's and went into shop same day and got them. Will be a returning customer.

January 8, 2022
Unprompted review
Leerdo logo

Reply from Leerdo

Thank you Myron, We hope you are enjoying your Jordan 1's. Looking forward to see you again. Thank you.

Rated 5 out of 5 stars

Great Costumer Service

Purchased a PS5 18th of November and was able to pickup straightaway with no issues, great customer service and easy to deal with.

January 5, 2022
Unprompted review
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Reply from Leerdo

Thanks for coming today. We hope your brother will enjoy the new PlayStation. Thank You.

Rated 1 out of 5 stars

NO NO NO AVOID AT ALL COSTS

NO NO NO!! AVOID AT ALL COSTS!!! Ordered PS5 of Leerdo via Amazon Aus. In plenty of time to come before xmas, ordered 27th November 2021. It was advertised as shipped within 7 to 10 business days. It was received 7th January 2022. Spoiled Christmas for my kids, they sent it immediately after I said I was going to pursue with consumer affairs, and more importantly to them when I gave them a negative review.

January 4, 2022
Unprompted review
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Reply from Leerdo

Hi Alison,
We appologies this happen with you. We have been in contact with you over the ticket system and email. We have mentioned there that Plays station was pending pickup due to holidays. We have provided you the proof of parcel. This is totally not rigt to say that you haven’t receive the item. Your parcel delivered to you yesterday. We are posting this for the readers so they can be aware of the situation. Below is the tracking history. Thank you.

Details
Column, event details,
Delivered
Column, event date and time,
Fri 7 Jan, 12.28pm
Column, event details,
Awaiting collection at ALSTONVILLE POST SHOP
ALSTONVILLE NSW
Column, event date and time,
Fri 7 Jan, 8.38am
Column, event details,
In transit
ALSTONVILLE NSW
Column, event date and time,
Fri 7 Jan, 7.06am
Column, event details,
Unable to deliver - Item carded and transferred to post office for collection
ALSTONVILLE NSW
Column, event date and time,
Fri 7 Jan, 7.03am
Column, event details,
Received by Australia Post
ALLAWAH NSW
Column, event date and time,
Wed 5 Jan, 1.35pm
Column, event details,
Shipping information approved by Australia Post
Column, event date and time,
Fri 17 Dec, 2.54pm
Column, event details,
Shipping information received by Australia Post
Column, event date and time,
Fri 17 Dec, 2.24pm

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Rated 1 out of 5 stars

Buyer beware, long delays! ORDER #7174

I purchased a PS5 on 18 November, 2021. I received a tracking number but when clicking on the link, it states that it is either waiting to be picked up from the sender or ready for sorting. After contacting LEERDO several times they told me on the 14 December that it should be scanned today. As it is a Xmas present for our kids I offered to drive to Melbourne to collect it. I have emailed LEERDO again on 15 December seeking clarity on the status/whereabouts of my order. I emailed them again on 16 December requesting a refund or for the goods to be delivered by Monday 20 December or I will be contacting consumer affairs.

They were able to source a PS5 in Sydney and I personally drove to Allawah (45min) to collect the PS5 in time for Xmas (16 December). I am still waiting on the additional controller as part of the original purchase on 18 November.
Paid premium price and would have expected better, transparent service.

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, very reliable! Got very cool sneakers and would recommend to everyone. Store is amazing make sure you check it out! Bought panda dunks online for a great price and they shipped it express

December 30, 2021
Unprompted review
Rated 1 out of 5 stars

....still no refund or contact!

....still no refund or contact! After 31 days!

I've had to go through ACCC to start proceedings to get a non-delivery refund!

IN REPLY: 7447.....now where is my refund as I asked 10 days ago!

December 29, 2021
Unprompted review
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Reply from Leerdo

Hi David,
Previously we asked you to provide more details about your order. We unable to find any customer with David Wajaringa in our database. We needing either the correct name or 4 digit order number in order to look into your order. It's difficult for us to help you if we do not have information about your order. Thank you.

Team Leerdo.

Rated 5 out of 5 stars

Playstation 5 Disc Review

Playstation 5 Disc Review
Purchased pS5 disc from Sydney. Didn't know about this company at the start, called there phone number spoke with the staff. They confirmed they have stock but there is wait time. Finally I received my Playstation and happy woth my purchase. Recommend them only problem delivery took long. Overall I am happy.

December 29, 2021
Unprompted review
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Rated 5 out of 5 stars

nice shoes

nice shoes, good servicer, and thanks for helping me with the "double laces", merry Christmas!

December 28, 2021
Unprompted review
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Rated 1 out of 5 stars

Ordered a PS5 console online on the 7th…

Ordered a PS5 console online on the 7th of December, I was told after 10 days I would receive a tracking number, no email came. Called 3 times and sent 3 emails no response! Finally called afterpay and they are helping me with a payment dispute to get a full refund. Absolutely joke! I was willing to pay high price just to get one for my partner but they don't even have them in stock and just lie! Never will I use again and I urge everyone to stay away!

December 28, 2021
Unprompted review
Rated 1 out of 5 stars

Awful scam

Awful scam. I brought a PS5 on the 9th of November for my child for Christmas only to be told it’s gone missing in the post! The company sendle that I’ve been in contact with have assured me they have fully reimbursed Leerdo and that leerdo is in no way out of pocket, they have asked that I contact them for a replacement. Leerdo now though will not answer my calls or reply to my email/ messages. I will be taking the matter VCAT. Do not use this company they are a complete scam. Appalling. You should be ashamed of yourselves.

December 28, 2021
Unprompted review
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Reply from Leerdo

Hi Louise,

We already in touch with you and we are waiting on response from Sendle about this. Once we receive a reply from Sendle we will get back to you ok the chat. Its not write to say that we are not in touch with you when we have complete record of conversation with you over the chat. Thank you.
Team Leerdo.

Rated 5 out of 5 stars

PlayStation 5 purchase online

PlayStation 5 purchase online.
Only thing bothered me is I paid High retail as I am not able get it on suggested retail price. Other than that everything is on point. After waiting two weeks my PS5 arrived. I am happy and I will recommend Leerdo.

December 27, 2021
Unprompted review

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