Leigh Day Reviews 

2,285
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers overwhelmingly had a great experience with this company and its legal services. Customers frequently praise the dedicated solicitors and staff members for their compassionate, professional, and deeply supportive approach throughout the entire claims process. People mention that communication is exceptionally clear, and they truly appreciate receiving regular updates that make difficult situations much easier to navigate successfully. Some people were dissatisfied with communication delays and slow response times when trying to reach out for essential assistance or progress updates. Reviewers also noted frustrating difficulties during the initial enquiry stage or mentioned that certain customer responses felt generic and unhelpful.

What people talk about most

Staff

Customers had positive experiences with staff, consistently highlighting their professional, caring, and... See more

Service

Consumers find service to be positive, highlighting well-organised and highly professional legal... See more

Customer service

People report positive experiences with customer service, noting that representatives are compassionate,... See more

Claim

Customers consistently note positive experiences with claim, highlighting successful settlements and... See more

Response time

Clients share positive opinions on response time, noting that reviewers are consistently kept well-informed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ava from Leigh Day looked after my case brilliantly. She was professional and at the same time showed care whilst I was suffering mentally due to a cycle accident. She was very responsive and checke... See more

Company replied

Rated 5 out of 5 stars

The Solicitor who managed my case was Ross Whalley. Ross always clearly explained what would happen at every stage, he provided sound advice and assurance and I cannot fault the service at all. I trie... See more

Company replied

Rated 5 out of 5 stars

Fantastic from start to finish. Philip balanced a challenging case with care throughout, always looking after my best interests. He was excellent at providing an understanding behind the case value an... See more

Company replied

Rated 5 out of 5 stars

My Case Manager Chris Livesey was brilliant he kept me informed and gave me good advice. He made me feel like a person and not a case number. I appreciated all his hard work I Highly recommend L... See more

Company replied


Company details

  1. Lawyer
  2. Employment Attorney
  3. Law Firm
  4. Personal Injury Attorney

Written by the company

We are top-ranked London & Manchester lawyers advising on personal injury, asbestos and mesothelioma claims, medical negligence, human rights, employment & discrimination law. Get it touch today by calling us on 020 7650 1200 or 0161 393 3530 to talk to the legal teams. We currently represent more than 250,000 drivers of diesel vehicles and are leading experts in vehicle emissions group claims. We also specialise in equal pay claims and workers' rights claims for large groups of claimants, often for those working in the gig economy. We are consistently ranked as leading practitioners in the legal directories Legal 500 and Chambers and Partners and are one of The Times top 100 law firms. We hold the Law Society legal practice quality mark Lexcel, and are accredited by numerous charities and other organisations.

Leigh Day

Written by the company

Justice for all
We are committed to claimant only cases ensuring that individuals have the same access to justice as the UK Government and large corporations.
How can we help?
Our principle areas of work cover injury and medical negligence, asbestos diseases, employment and discrimination, human rights, international and group claims, and regulatory and disciplinary.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,285)

249 reviews in the last 12 months

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Rated 5 out of 5 stars

Legal representation with integrity, humanity and professionalism throughout

We cannot thank our legal team, Firdous Ibrahim from Leigh Day, and Barrister Jo Moore, enough for their professionalism, patience, compassion, and empathy in representing us as we sought answers following the preventable death of our beloved young son. Throughout the process, their commitment, integrity, and humanity were evident at every stage. Should anyone find themselves in the unfortunate position of needing legal representation, we would not hesitate to recommend them.

December 15, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Dear Corinne,

We deeply appreciate your kind words and are grateful for your acknowledgment of Firdous' dedication during such a difficult time. Knowing that our professionalism, patience, and compassion provided support means a lot to us. Thank you for recommending our services.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Integrity, generosity and competence personified

From start to finish the experience with Leigh Day could not have been bettered. The company and the whole process was an eye opener. If we started unsure of the wisdom of taking on a very stressful case we were reassured in days, met with the highest levels of efficiency, generosity, and a strong sense of always going the extra yards to make a difference. Wary of lawyers, niggling thoughts of ambulance chasers could never have been further from the truth. We would not hesitate to recommend the engagement of the company and specifically feel only incredible admiration for the team that worked with us after a remarkable journey that lasted over almost a full year.

Our case was led by Daniel Easton at Leigh Day who we found to be a lawyer that was extraordinarily dedicated, calm and thoughtful, always generous and patient; humane at stressful times and quietly competent in every aspect of the job to be done. He had a team of support including Charlie Cook and others that both aspired to the same standards and recognised Daniel’s inspiring role throughout. Respect is due, a thesaurus of synonyms of applause the only lexicon appropriate for all involved and connected to the company, from qualified nurses, erudite specialists and a first rank barrister who brought things to a successful conclusion on the most stressful day of all. Many thanks, you will all not be forgotten

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellence in Service

Throughout the whole process I was continously updated about my claim. Both Lucy and Laura gave me a first class service and I would definitely recommend Leigh Day to anyone and deserving of 5 Stars.

December 8, 2025
Unprompted review
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Reply from Leigh Day

Dear Harry,

We're happy to hear that you were continuously updated about during your claim. Thank you for your recommendation!

Best wishes

Leigh Day

Rated 5 out of 5 stars

Very helpful and efficient advice and…

Very helpful and efficient advice and service, I was kept informed of progress through out the process . Throughly recommended this company

December 8, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Thank you for taking the time to leave us a review.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Excellent legal advice from Leigh Day - driver knocked me off my bike

I'm an experienced cyclist and car driver. I was knocked off my bike by a driver opening his door into me. This resulted in surgery and a broken bike.

I researched solicitors and contacted several firms to gauge advice and costs. Furthermore, several friends recommended Leigh Day, having used them previously and received good advice and positive results.

I instructed Leigh Day. Scott Lindsay handled matters for me there and he was superb. The advice received and the professional manner in which he conveyed himself and represented the firm was excellent.

Scott was thorough, polite and very competent in his field of expertise - litigation and accidents. He pressed the driver's insurer at the right time, offered good advice and restraint where necessary. Ultimately, he negotiated a great settlement for me.

Thankfully, I am now cycling again.

December 4, 2024
Unprompted review
Leigh Day logo

Reply from Leigh Day

Dear Nick,

We appreciate you sharing your experience. It's good to know the advice and professional manner in which our team represented you was excellent. We're glad matters were handled thoroughly, resulting in a great settlement, and that you are cycling again.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Rory MCarron and team are amazing

Rory MCarron and his team represented me following a cycling accident in which I was badly injured and the offending driver left the scene. He was compassionate and kind and refused to give up. He was my advocate when I was injured and vulnerable and didn't have the strength to fight. I got an excellent settlement which will allow me to adjust my life to fit around my injury and plan for the future. I can't thank them enough.

December 3, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Dear Sarah,

We appreciate you sharing your experience. We are so glad we could be there to support you through such a difficult time and help you secure a settlement that allows you to plan for the future. Thank you for your kind words.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Legal support for claim after being knocked off my bicycle

Leigh Day provided considerable support and guidance throughout my claim after I was knocked off my bicycle whilst training by an inattentive motorist. Without their support and legal assistance I would not have been able to make a just claim against the motorist's insurance provider. Leigh Day dealt with my claim in a thoughtful, considerate and knowledgable matter. And although the process is somewhat longwinded and at times nebulous, at every stage they explained what is happening, and what needs to be done next — arranging an accident report, heath assessment and physiotherapy. Thank you.

March 27, 2025
Unprompted review
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Reply from Leigh Day

Dear Dominic,

We appreciate your positive feedback. We're happy to hear that we provided considerable support and guidance throughout your claim. It's great to know that you were kept informed during the process.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Having had a spinal cord injury 3 years…

Having had a spinal cord injury 3 years ago my life was turned upside down.

James and his team done a fantastic job helping me get through the worst of it not only with the legal side of things but also emotional support which I am truly grateful for.

James in particular given me great advice and explained things in a way that I could understand.

I am now at a point where I am ready to start a whole new chapter in my life.

December 1, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Dear Jacob,

We appreciate your kind words. It means a lot to us that we could support you through such a difficult time, both legally and emotionally. We are so glad that you are ready for a new chapter!

Best wishes

Leigh Day

Rated 5 out of 5 stars

Great settlement after a cycling accident..

I chose Leigh Day after reading they were experienced in representing cyclists in personal injury claims.
they took on my case for personal injury caused by a van driver and the solicitor involved did a fantastic job of obtaining a settlement greater than expected. I'm very pleased with the outcome and Leigh Day are highly recommended.

November 26, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Thank you for taking the time to leave us a 5* review.

We wish you the very best with your future.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Excellent support and feedback…

Excellent support and feedback throughout the case with an acceptable outcome.

November 26, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Thank you for taking the time to time to leave us a positive review.

Rated 5 out of 5 stars

I would fully recommend Leigh Day

I cannot fault my experience with Leigh Day, I was kept well informed all through my time in using their services. The whole process was explained thoroughly and made easy to understand. For anyone needing legal representation I would fully recommend them.

November 28, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Dear Mrs Baker,

We're happy to hear that you had a positive experience. It's great to know we kept you well-informed and made the process easy to understand. Thank you for your recommendation!

Best wishes

Leigh Day

Rated 5 out of 5 stars

Represented by Tom Burton

I was represented by Tom Burton from Leigh Day after being involved in a serious road traffic collision which was not my fault. Tom was fantastic from start to finish, he went above and beyond to understand my issues, organise medical appointments and help get me compensated. He was extremely professional, informative and honest in what to expect throughout the whole process. He updated me constantly when needed and I never felt left in the dark or confused about what was going on. I can’t fault him in anyway. Thanks again Tom!

November 27, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Dear Jake,

We're so glad to hear about your positive experience following the road traffic collision. It's great to know that the support provided was professional, informative, and helpful in achieving a fair resolution. Thank you for sharing your feedback.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Good and supportive communication

Good and supportive communication. Sound and helpful advice producing a good outcome.

November 27, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Dear Colin,

We're happy to hear that our communication and advice were supportive and helpful, leading to a positive result. Thank you for your feedback.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Leigh Day poses a real risk of giving lawyers a very good name

My direct experience with Leigh Day has been extraordinary. The firm won a colossal case on my behalf.
Back in 2023, I sustained a serious injury while using a table saw that was subsequently proven to be dangerous and not compliant with current UK safety regulations. An appliance sold by the largest retail online vendor in Western countries. As I became aware of my consumer rights, I asked many personal injury law firms to represent me. Almost all of them, well aware defendant’s great reactive power, rejected my appeal.
Leigh Day, with great courage, accepted the challenge and initiated the legal suit, applying incredible accuracy and professionalism. The suit was extended over two years as the online retailer strongly opposed the imputation. Finally, we settled out of court, advantageously, just before taking the case to the courts.
Throughout the preparation and proceedings of the case, my lawyer, Ms. Philippa Wheeler’s conduct was more than exemplary. She diligently took care of every single detail of the numerous initiatives necessary to support my case, and towards me, was always encouraging and extremely courteous. Competence and professionalism are her hallmarks.
Ms Philippa Wheeler produced an enormous amount of work and showed real determination to resolve successfully my case; all on a no-win no fee basis and for a modest percentage.
I am delighted

November 25, 2025
Unprompted review
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Reply from Leigh Day

Dear Fabio,

We're happy to hear about your experience with us. We appreciate you sharing the details of your challenging case and the positive outcome achieved. It's great to know that you were delighted with the service provided and the dedication shown. Thank you for your positive feedback.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Leigh Day there every step of the way!

Leigh Day has explained every step of the way what they need from me and what they are doing with great results, what else could you ask for?!

November 19, 2025
Unprompted review
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Reply from Leigh Day

Dear Lewis.

Thank you for your positive feedback, we appreciate it.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Excellent advice and support

I received excellent advice and support on my cycling accident claim from the team at Leigh Day. They were incredibly responsive and diligent in progressing my claim, and got everything resolved within 6 months of my accident. I felt like I was in good hands throughout, and was very glad of their support through an unfamiliar process at a difficult time.

October 15, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

Dear Edward,

We're glad to hear that our team provided excellent advice and support for your cycling accident claim. We appreciate your recognition of our responsiveness and diligence in resolving your claim quickly. It's great to know you felt supported during a difficult time.

Best wishes

Leigh Day

Rated 5 out of 5 stars

Very grateful for the professionalism and patience

From the very start with Leigh Day, the process was managed with the utmost professionalism, rigour and attention to detail. I am very grateful for the assistance and support provided by Uzma Akhtar, who did an exceptional job in managing my case and providing her insight, guidance and pragmatism.

November 20, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

We appreciate your kind words and are so glad to hear about your positive experience. It's wonderful to know that you felt supported throughout the process. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Asbestos Exposure

Leigh Day handled my husband Rob’s claim for exposure to asbestos when he was an apprentice. This exposure led to a diagnosis of mesothelioma which resulted in Rob’s death. Kevin Johnson of Leigh Day handled the claim. I was impressed with the efficiency and professionalism of Kevin and his team. I received regular updates on the progress of the claim. Any questions or concerns were always promptly dealt with in a timely manner and explained to me in detail. From start to finish I was treated with respect, empathy and kindness. Thank you to Rachel, Jonathan, Sarah and Dominic. I especially would like to thank Kevin, not only for a successful claim outcome but for his warmth and kindness throughout the process. I really came to think of him as a friend.

October 15, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

We appreciate your sharing this experience. We are so sorry for your loss, and we are grateful for your kind words about the team's professionalism, efficiency, and empathy while handling the claim. It means a lot to us that you felt respected and supported throughout.

Rated 5 out of 5 stars

James and the team were fantastic

James and the team were fantastic. Always answered any questions in detail and always kept me up to date.
Amazing !!

November 11, 2025
Unprompted review
Leigh Day logo

Reply from Leigh Day

We're happy to hear that our team provided you with detailed answers and kept you informed. Thank you for your amazing feedback.

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