Excellent. New Cutler and Gross frames returned with new gradient prescription lenses, looking amazing. Good customer service and communications when I wanted to tweak my order after placing. J... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used Lensology to fit new lenses to 3 pairs of glasses following recent sight test. 2 single lense with prism and 1 varifocal glasses ( 2 sunglasses and 1 clear ). included ' anti dazzle ' tints... See more
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Clear instructions given on how to use the website and when I needed to adjust the order it was sorted easily by a phone call. I was notified of the process throughout and my newly refurbished spec... See more
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This was the second time i've used Lensology. On both occasions they have delivered great lenses at a price that cannot be matched by high street opticians. Easy ordering process and fast delivery... See more
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Company details
Written by the company
Lensology is the UK’s leading specialist for reglazing glasses — fitting new prescription lenses into frames you already own. If your prescription has changed or your lenses are scratched, there’s no need to buy new frames. We offer a cost-effective, expert alternative trusted by thousands across the UK and beyond. While High Street opticians often discourage reglazing to push a new frame sale, we’re built around the opposite philosophy: keep the frames you love, save money, and get better service. Lensology brings together affordable online pricing with the personal, one-to-one care you’d expect from an experienced optician. Every customer speaks directly with an adviser who has real, hands-on optical experience. We’re also the UK leaders in prescription and non-prescription lenses for Meta smart glasses — including Ray-Ban Meta and Oakley Meta — and we ship internationally. For those who prefer a face-to-face visit, our Watford showroom is open for reglazing consultations or browsing our curated designer frames and sunglasses. Premium lenses, great prices, proper customer service. That’s why people choose Lensology.
Why people trust Lensology
Written by the company
- Expert lens fitting, honest pricing, real customer care
- We believe in providing a smarter alternative to buying new glasses. Our team of optical specialists offer personal support, expert advice, and premium lenses at fair prices — all while helping you keep the frames you love.
Contact info
Upper Floor, Wenzel House, Olds Approach, Tolpits Lane, WD18 9AB, Watford, United Kingdom
- 01923940408
- hello@lensology.co.uk
- www.lensology.co.uk
Keep the Frames. Fix the Lenses.
4.8
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Good quality lenses and good turn…
Good quality lenses and good turn around. Will use again.
September 1, 2026
Unprompted review
Reply from Lensology
Hi Matthew,
Thank you for your kind review!
We’re delighted that you were happy with the lens quality and turnaround time.
Looking forward to serving you again!
Very best,
Barry
Best in the business
September 3, 2026
Unprompted review
Reply from Lensology
Hi Ricky,
Thank you so much for your brilliant review!
We’re ecstatic that you consider us the best in the business.
Looking forward to serving you again!
Best regards,
Barry
Such an easy process
Such an easy process, especially considering the distance involved. The lenses showed up quick and better than expected.
August 30, 2026
Reply from Lensology
Hi Kevin,
Thank you so much for your magnificent review!
We're elated to hear that you found the process so easy, especially when ordering your Ray-Ban Meta lenses from the USA. We're thrilled that your lenses arrived quickly from the UK and, even better, exceeded your expectations!
We take great pride in manufacturing premium-quality precision lenses here in our UK lab and making them accessible to Ray-Ban Meta customers internationally. With fast and reliable DHL Express shipping to the USA, we aim to make the distance between the UK and the US feel like no distance at all.
Thank you for choosing Lensology and for placing your trust in us. We're proud to be a trusted UK lab for Ray-Ban Meta customers worldwide, and we truly appreciate your support!
Warm regards,
Barry
Prompt service
Prompt service! The glasses were spot-on and the prescription was accurate ( varifocals). Worked out much cheaper than going to a high street optician
August 26, 2026
Unprompted review
Reply from Lensology
Hi Nitin,
Thank you for your wonderful review!
We’re thrilled to know that your varifocals were spot‑on with an accurate prescription and that you enjoyed our prompt service. It’s great to hear we offered much better value than a high‑street optician.
We’ll be delighted to look after you again in the future. Thank you for choosing Lensology!
Kind best,
Barry
Look No Further
Fantastic experience from first visit and sign up to receiving my glasses. This has been an excellent experience and one i would absolutely recommend.
September 2, 2026
Reply from Lensology
Hi Jo-Anne,
Thank you for your fantastic review!
We’re delighted that your experience—from sign‑up to receiving your glasses—was excellent and that you’d recommend us.
We look forward to helping you again.
Very best,
Barry
Excellent Lensology
Easy to arrange new lenses in 2 pairs of my favourite glasses. Will definitely be using this company again in the future.
Excellent service, price and order system.
Thank you
September 2, 2026
Unprompted review
Reply from Lensology
Hi Chris,
Thank you so much for your lovely review!
We’re elated to hear that you found it easy to arrange new lenses for two pairs of your favourite glasses and that you were happy with our service, pricing and ordering system.
It’s wonderful to know you’ll be using Lensology again in the future.
We’ll be delighted to look after you again whenever you need us!
Best regards,
Barry
Excellent quality and perfect prescription lenses
The prescription feels perfect, the vision is very clear, and the lenses fit the frames perfectly.
The whole process was easy and professional, and I’m very pleased with the quality of the lenses. I would definitely use Lensology again and would recommend them to anyone who wants new prescription lenses fitted into their own frames.
August 30, 2026
Reply from Lensology
Hi,
Thank you so much for your wonderful review!
We’re delighted to hear that your prescription feels perfect, your vision is clear and that the lenses fit your frames exactly as they should.
It’s fantastic to know that you found the whole process easy and professional and were pleased with the quality of your new lenses.
We really appreciate your recommendation and your trust in Lensology, and we look forward to helping you again in the future!
Very best,
Barry
Very good and fast service.
Great, provided pop in lenses for my meta raybans with my prescription as I was heading on a flight and wanted to use them for music and movies etc. The speed in which they got them delivered was truly an admirable service. 10/10 would use again. Ordering the lenses was easy and uploading prescription didn’t take time nor hassle. The price was actually cheaper than what I was expecting as my mate who works in an opticians actually quoted me slightly more - oops! Nonetheless it was speed and efficiency I was looking for and got!
August 24, 2026
Reply from Lensology
Hi Steven,
Thank you so much for your incredible review!
We’re exhilarated to hear that we could get your prescription pop-in lenses for your Ray-Ban Meta ready in time for your flight.
It’s great to know that you found the ordering process straightforward, from uploading your prescription to receiving your lenses quickly, and that the price was even better than you expected! We really appreciate the 10/10 rating and your kind words about our speed and efficiency.
We hope you enjoy your Ray-Ban Meta on all your future travels, and we’ll be very happy to help again! Wish you a fabulous trip!
Warm regards,
Barry
Great service
Great service, communications and of course quality of what they did. I would use them again
September 1, 2026
Unprompted review
Reply from Lensology
Hi,
Thank you for your fabulous review!
We’re delighted that you were happy with our service, communication, and the quality of the work.
We truly appreciate your support and look forward to helping you again.
Best regards,
Barry
Perfect
very good quality, pricing, communication and service.
Immediately sent off a 2nd pair of glasses after receiving the 1st back and will use from now on.
September 2, 2026
Unprompted review
Reply from Lensology
Hi,
Thank you for your brilliant review!
It's so great to know that you were happy with the quality, pricing, communication, and service. It’s wonderful to hear you’ve already sent in a second pair and plan to use us from now on.
We truly appreciate your support. Always here to help you again!
Kind regards,
Barry
Great and as good as new couldn’t fault…
Great and as good as new couldn’t fault it xx
August 28, 2026
Unprompted review
Reply from Lensology
Hi,
Thank you for your wonderful review!
We’re delighted that your glasses are as good as new and that you couldn’t fault the service.
We hope to help you again in the future.
Very best,
Barry
Excellent service with good…
Excellent service with good communication
August 26, 2026
Unprompted review
Reply from Lensology
Hi Paul,
Thank you for your positive review!
We’re delighted that you were pleased with our service and communication.
We’ll be delighted to look after you again whenever you need us!
Best regards,
Barry
Excellent service
Excellent service - placed order and received within 7 days
Great quality would 100% use again, saved huge amount from high st cost
Thank you
September 2, 2026
Unprompted review
Reply from Lensology
Hi Ben,
Thank you for your fantastic review!
We’re glad you received your order within seven days and were so pleased with the quality. It’s wonderful to hear that we helped you save significantly compared with high-street prices.
Looking forward to serving you again!
Kind regards,
Barry
Very quick and easy process with no…
Very quick and easy process with no complaints
August 26, 2026
Unprompted review
Reply from Lensology
Hi Dominic,
Thank you for your kind review!
We’re delighted that you found the process quick and easy and that everything went smoothly.
We look forward to helping you again.
Very best,
Barry
Order with confidence
I ordered online and didn't get what I had thought I had ordered. The customer support were very kind and fixed the mistake and offered to send me the lenses I needed. Very kind folks who worked quickly to resolve my concerns. Would certainly order from again
August 29, 2026
Reply from Lensology
Hi Daniel,
Thank you so much for your wonderful review!
We're exhilarated to hear that our customer support team was able to step in, understand your concerns, and quickly help put things right. We know that choosing the right lenses for your Ray-Ban Meta glasses can sometimes be confusing, so we're always happy to provide friendly guidance and make sure you end up with the lenses you actually need.
We're especially pleased that you found our team kind, responsive, and helpful throughout the process. Providing premium-quality lenses is important to us, but so is making sure every customer feels supported and confident in their order.
Thank you for choosing Lensology and for saying you'd order from us again. We're proud to be a trusted UK lab for Ray-Ban Meta customers worldwide, and we truly appreciate your confidence in us!
Warm regards,
Barry
Great replacement sunglasses lenses…
Have some sunglasses that I love but the lenses were degrading. I found Lensology online and so happy I did. The process was smooth, easy and quick. I now have perfect sunglasses again. Very happy.
September 1, 2026
Reply from Lensology
Hi Nicola,
Thank you so much for your lovely review!
We’re glad that you found us and that we could give your favourite sunglasses a new lease of life. It’s great to hear that you found the process smooth, easy and quick, and even better that you’re now enjoying your sunglasses again with perfect new lenses.
Thank you for choosing Lensology and for sharing your experience!
Kind regards,
Barry
Delighted!
Im delighted to have found an easy way of recycling my frames.....quick service.....reasonably priced......great...delighted
September 1, 2026
Reply from Lensology
Hi Gillian,
Thank you for your wonderful review!
We’re elated to know that you found the website easy to use and were pleased with the price, service, and fast, reliable delivery. It’s wonderful to hear that you’re so happy with your lenses.
We truly appreciate your support and look forward to helping you again.
Very best,
Barry
Great service re remake of varifocals
I have ordered varifocal glasses twice from Lensology (UK). This review is re the second order.
The glasses were not quite correct the first time round but the communication and service from Lensology (Oscar) regarding further information required of myself was timely and very clear.
The glasses were returned under the Lensology ts&cs and remade without quibble and a speedy turnaround.
The remade glasses are excellent.
I can recommend Lensology for a good price and first class customer service.
August 5, 2026
Unprompted review
Reply from Lensology
Hi Chris,
Thank you so much for your detailed and thoughtful review.
We’re so glad to hear that your remade varifocals are now excellent and that Oscar was able to provide clear and timely communication throughout the process.
We always want our customers to feel supported, particularly when something needs a little extra attention, so it’s wonderful to know that you found the return and remake process straightforward and hassle-free.
Thank you again for your recommendation and for choosing Lensology for your second order—we really appreciate it!
Best regards,
Barry
Cannot fault service,price nor staff.
Used Lensology to fit new lenses to 3 pairs of glasses following recent sight test.
2 single lense with prism and 1 varifocal glasses ( 2 sunglasses and 1 clear ).
included ' anti dazzle ' tints.
All for slightly over £300 within 1 week utilising 15% promo.
Staff are very friendly and willing to answer any questions you might have.
Can recommend wholeheartidley.
Had to hold 1 pair back ( to drive whilst these were being re-lensed) but will be sending them for new lenses now.
August 17, 2026
Unprompted review
Reply from Lensology
Hi Steve,
Thank you so much for your fantastic review and for trusting Lensology with three pairs of glasses!
We’re exhilarated to hear you were pleased with the quality, price and turnaround time, and that our team were able to answer all your questions along the way.
It’s great to know you’re happy with your new lenses, including the anti-dazzle option, and we really appreciate your wholehearted recommendation.
We’ll look forward to helping you with the next pair when you’re ready to send them in!
Kind regards,
Barry
All very easy
All very easy. Great service, easy to follow instructions and when they arrived fabulous glasses. Thank you.
Highly recommended.
August 29, 2026
Reply from Lensology
Hi Fiona,
Thank you for your lovely review!
It's great to know that you found the process easy, the instructions clear, and that you’re so pleased with your fabulous glasses.
We highly appreciate your recommendation and support. We’ll be delighted to look after you again whenever you need us!
Very best,
Barry
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