Will Longman was really great and lovely to speak to, he was so helpful and patient, he talked me through all of the different packages and helped me choose which would be best for me, he was kind eno... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Let Alliance are one of the most kindest spoken helpful referencing agencies. I knew I would fail my referencing due to adverse credit history since my divorce, but they still helped me as much as the... See more
Company replied
I spoke with Harry Brumbill today to set up our new home insurance and couldn’t be happier. He was very professional while also having a sense of humour which I find is hard to come by lately. Every s... See more
Company replied
Adrian provided excellent service yesterday. He was genuine, kind and patient with me whilst I made my decision on insurance cover, and it was no bother to him to explain which plan covers what for an... See more
Company details
Written by the company
Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.
Contact info
Dodleston House, CH4 9EP, Pulford, United Kingdom
- 01244564986
- marketing@letalliance.co.uk
- www.letalliance.co.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
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Quick and easy service
Quick and easy service, Maia was extremely helpful in getting everything set up, coupdnt be happier with the customer service I received today
July 10, 2026
Unprompted review
Reply from Let Alliance
Thank you for your great feedback.
I’m really pleased to hear you found the service quick and easy, and
that Maia was so helpful in getting everything set up. It’s great to
know you’re so happy with the customer service you received today.
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Excellent Service from Maia Iball During My Insurance Renewal
I had a very positive experience renewing my insurance today. Maia Iball was professional, friendly, and extremely helpful throughout the process. She explained everything clearly and made the renewal straightforward and stress-free. Excellent customer service thank you, Maia!
July 8, 2026
Unprompted review
Reply from Let Alliance
Thank you for your fantastic feedback.
I’m delighted to hear you had such a positive experience renewing
your insurance and that Maia was professional, friendly and clear
throughout. It’s great to know she made the process straightforward and stress-free. I’ll be sure to pass your kind comments on to Maia.
Ben Gilbert’s assistance
Ben Gilbert assisted me today over the phone in setting up my home insurance, and he was incredibly helpful. This is my first time setting up insurance and Ben ensured everything was explained to me in detail and made the process very straight forward. Ben was polite and friendly, and I now feel confident and secure with the insurance I chose.
July 8, 2026
Unprompted review
Reply from Let Alliance
Thank you for your wonderful feedback.
I’m really pleased to hear Ben was able to make your first experience of setting up home insurance clear and straightforward. It’s great to know he explained everything in detail and helped you feel confident and secure with the cover you chose. I’ll make sure your kind comments are passed on to Ben.
Let Alliance
Had a phone call with Jessica Smith this morning regarding the next steps of my reference check for my new home. She was extremely polite, well-spoken and gave all the information I needed to make the right decisions for myself as-well as answering any questions I had. Very pleasant experience and very happy to now be set up and covered by yourselves!
July 7, 2026
Unprompted review
Reply from Let Alliance
Thank you for your lovely feedback.
I’m really pleased to hear that Jessica was so polite, clear and
helpful in explaining the next steps and answering your questions. It’s
great to know you had such a pleasant experience and that you’re now set
up and covered with us.
Fast process, great customer service
I was helped by Corey Hall! She was lovely and went through the process of documentations for my upcoming property! All my questions and concerns were addressed and answered and she was very helpful! Overall, great service ! :)
July 2, 2026
Unprompted review
Reply from Let Alliance
Thank you for your great feedback.
I’m really pleased to hear you found the process fast and that Corey was so helpful in going through your documentation and answering all your questions and concerns. It’s lovely to know you received such great service.
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Cadey Jones was lovely on the phone
Cadey Jones was lovely on the phone. Was clear and explained all my options well
- Richard Erinfolami
July 6, 2026
Unprompted review
Reply from Let Alliance
Thank you for your lovely feedback.
I’m really pleased to hear that Cadey was so clear on the phone and explained all your options well. I’ll make sure your kind comments are passed on to her.
Great company to deal with
Ben Gilbert was friendly, helpful and thorough with sorting my insurance policy today. I asked many questions and Ben made sure I understood all areas of the policy covers. Using Let Alliance for my insurance policy has taken some stress away from me trying to navigate this myself, it was quick and easy to sort. Highly recommend getting a quote! Thanks again :)
July 3, 2026
Unprompted review
Reply from Let Alliance
Thank you for taking the time to share this wonderful review. We’re thrilled that Ben made the process straightforward and ensured you felt confident in your policy. It’s great to hear that using Let Alliance helped take the stress out of sorting your insurance. Your recommendation means a lot to us — thank you again.
Halim Senturk was patient with me even…
Halim Senturk was patient with me even when I had doubts about the whole insurance process. Thank you.
July 3, 2026
Unprompted review
Reply from Let Alliance
Thank you for your review. It’s great to hear that Halim was able to guide you through the insurance process with patience and care. We’re glad he could help you feel confident in your decisions.
I spoke with Ben Gilbert he was very…
I spoke with Ben Gilbert he was very friendly and thorough in helping me with my insurance policy talked me through everything I needed to know very professional and helpful
July 3, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your feedback. We’re delighted to hear that Ben was friendly, thorough, and made sure you understood every part of your policy. It’s great to know you felt fully supported throughout the process.
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Hal was such a great help contacting me…
Hal was such a great help contacting me about specialist tenancy insurance. Extremely professional and made the process so easy. Thank you Hal!
July 3, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your review. It’s wonderful to hear that Hal was extremely professional and made everything simple from start to finish. We’re glad he could help.
Great customer service- feeing valued rather than on a checklist!
I spoke today with Cadey Jones who was so friendly and informative. The process of setting up the insurance was very easy and clear and I didn’t feel pressured into anything. That’s one less thing to worry about with my move!
Thanks again, Erica
July 3, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your lovely feedback. We’re delighted to hear that Cadey was friendly, informative, and made setting up your insurance so easy and pressure‑free. It’s great to know we’ve helped take one thing off your moving to‑do list.
Maia Iball has been brilliant with…
Maia Iball has been brilliant with handling our insurance policy, the training and service is top notch with great policies as well. Highly recommend!
July 3, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your review. It’s wonderful to hear that Maia provided excellent support and that you’re impressed with the quality of our service and policies. Your recommendation means a lot to us.
Safe and sound with Jessica
Following my application for the Tenancy of a Lovely Property in Kent, I was Contacted By a Very Pleasant Young Lady, From Let Alliance; Named Jessica Smith. She was very Pleasant, Supportive of the questions I Asked, Seeking to explain in detail the process and Particulars of the different policies on offer to me. She was Knowledgeable, Efficient and a pleasure to speak to.
July 1, 2026
Unprompted review
Reply from Let Alliance
Thank you for your lovely review. We’re so pleased Jessica was able to answer your questions, explain everything clearly, and make the experience a pleasure from start to finish. Your kind words about her professionalism and support mean a lot to us.
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Maia was very helpful with support
July 2, 2026
Unprompted review
Reply from Let Alliance
Thank you for your feedback. We’re so pleased to hear that Maia was very helpful and provided the support you needed.
Reply from Let Alliance
Thank you for sharing your review. It’s great to know our team made your experience easy and supportive.
Ben Gilbert
Ben Gilbert called me today and clearly discussed my tenancy liability options,he was very clear and concise with a friendly manner...great asset to your team 👍
June 30, 2026
Unprompted review
Reply from Let Alliance
Thank you for your review. It’s great to hear that Ben was clear, concise and friendly while talking you through your options. We’re so pleased he made the process straightforward for you.
Reply from Let Alliance
Thank you for your review. It’s great to know Mathew delivered such excellent service — we’re thrilled he made a positive impact.
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Very friendly staff.Spoke to a lovely…
Very friendly staff.Spoke to a lovely lady a,Carey Jones and she explained everything in detail.Couldnt be happier with the customer service.
June 25, 2026
Unprompted review
Reply from Let Alliance
Thank you for your kind review. We’re so pleased Cadey offered friendly, detailed support and delivered customer service that left you completely happy. Your feedback means a lot, and we’ll make sure she sees it.
Quick, happy and convenient!
Matthew Greaves was amazing and so funny! It was smooth and quick, and left me feeling happy! Amazing company!
June 25, 2026
Unprompted review
Reply from Let Alliance
Thank you for your lovely review. We’re so pleased Matthew delivered quick, smooth service and added some humour along the way. It’s great to hear you finished the process feeling genuinely happy. Feedback like yours means a lot.
Very Helpful and knowledgable
June 25, 2026
Unprompted review
Reply from Let Alliance
Thank you for your kind words. We’re delighted the team provided helpful guidance and showed strong knowledge during your interaction.
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