Will Longman was really great and lovely to speak to, he was so helpful and patient, he talked me through all of the different packages and helped me choose which would be best for me, he was kind eno... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Let Alliance are one of the most kindest spoken helpful referencing agencies. I knew I would fail my referencing due to adverse credit history since my divorce, but they still helped me as much as the... See more
Company replied
I spoke with Harry Brumbill today to set up our new home insurance and couldn’t be happier. He was very professional while also having a sense of humour which I find is hard to come by lately. Every s... See more
Company replied
Adrian provided excellent service yesterday. He was genuine, kind and patient with me whilst I made my decision on insurance cover, and it was no bother to him to explain which plan covers what for an... See more
Company details
Written by the company
Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.
Contact info
Dodleston House, CH4 9EP, Pulford, United Kingdom
- 01244564986
- marketing@letalliance.co.uk
- www.letalliance.co.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
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Spoke with Maia Iball today
Spoke with Maia Iball today , who went through everything I needed to know about home cover / insurance. She was fantastic. So helpful. So happy I spoke to this lovely lady. Was more than happy to repeat anything I needed to hear again / clarify.
5 stars from me. Thank you Maia
June 22, 2026
Unprompted review
Reply from Let Alliance
Thank you for your kind feedback. We’re so pleased Maia provided fantastic, patient support and helped you feel confident and fully informed throughout the conversation. It’s great to hear she made such a positive impact
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Spoke with halim senturk today from let…
Spoke with halim senturk today from let alliance about setting up some home insurance for a property we're moving into, he was brilliant very informative didn't sugar coat anything explained everything o me with no confusion. He got a ten out of ten.
June 19, 2026
Unprompted review
Reply from Let Alliance
Thank you for your feedback. We’re delighted to hear that your conversation with Halim Senturk was so positive. It’s great to know he was informative, clear, and straightforward throughout the process, making everything easy to understand with no confusion. We’ll be sure to pass on your ten‑out‑of‑ten praise
Excellent Customer Service from Enoch
My experience today with Enoch was exceptional. He provided top-rated service, was patient, informative, and very polite throughout the process. My overall experience with Let Alliance has been affordable, trustworthy, and stress-free. I would highly recommend them to anyone looking for reliable insurance and excellent customer service
June 16, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your experience. We’re so pleased to hear that Enoch provided such exceptional support. It’s great to know he was patient, informative, and consistently polite, helping make the whole process smooth from start to finish. We’re also delighted that you’ve found Let Alliance to be affordable, trustworthy, and completely stress‑free
Matthew Greaves was so professional and knowledgeable
Matthew Greaves was so professional and knowledgeable. He explained every step of the process. Highlighted every keypoint. I am 100% satisfied with his advise and guidance it made it so easy. Thank you for the great Customer focus and service.
June 15, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing this wonderful feedback. We’re delighted to hear that Matthew delivered such a professional and knowledgeable service. It’s great to know he took the time to explain every step clearly and highlight the key points, making the whole process straightforward and stress‑free for you. Being 100% satisfied is exactly the standard we aim for, and your comments reflect Matthew’s strong customer focus perfectly.
Great experience with Corey!
I had a great experience from Corey Hall in supporting me with Tenants Liability Insurance. I had been misled by another company into what I was covered for and found the policy wording ambiguous.
Corey contacted me via email and called me to discuss after I submitted an online enquiry form. I was able to request specific details from Corey and view a copy of the Policy Booklet before we spoke on the phone to ensure I was comfortable with the wording before initiating the cover. Corey was helpful, polite and got me set up in no time, the process was quick and I was given all the information needed to proceed. Very happy with my experience and Corey was great to speak to and made me feel reassured!
June 11, 2026
Unprompted review
Reply from Let Alliance
Thank you for your feedback. We’re really pleased to hear that Corey Hall was so helpful and reassuring throughout the process. It’s great to know he provided clear information, supported you with the policy wording, and got everything set up quickly. We appreciate you sharing your experience.
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Maia Iball
Maia Iball, Sales and Retention Executive was really helpful and excellent.
June 11, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your feedback. We’re delighted to hear that Maia was so helpful and delivered excellent support. Your comments reflect the high standard of service we aim to provide, and we’ll be sure to pass your praise on to Maia.
Good Service
A very helpful service thank you. Harry Brumbill set the policy up and sent all the relevant documents over immediately. Thank you
June 10, 2026
Unprompted review
Reply from Let Alliance
Thank you for your review. We’re really pleased to hear you received such helpful service. Harry Brumbill did a great job getting your policy set up quickly and sending all the documents over right away, and we’ll be sure to pass on your thanks to him.
I had a call from Tracey this morning…
I had a call from Tracey this morning to arrange tenants insurance. She was lovely, talked me through everything in very easy to understand terms and was extremely helpful.
June 10, 2026
Unprompted review
Reply from Let Alliance
Thank you for your review. We’re so pleased to hear that Tracey made arranging your tenants insurance such a positive experience. It’s wonderful to know she explained everything clearly, in easy‑to‑understand terms, and was so helpful throughout your call. We’ll be sure to pass on your kind feedback to her.
I was highly impressed with the…
I was highly impressed with the exceptional customer service by Jessica.
June 9, 2026
Unprompted review
Reply from Let Alliance
Thank you for your review. We’re delighted to hear that Jessica delivered such exceptional customer service. Your feedback reflects the high standard of support we aim to provide, and we’ll be sure to pass your praise on to her.
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Great company and customer service
Let alliance did my referencing for me getting my new apartment with my family all done very easily and quickly.i would also like to mention i have done my house insurance through them as well a special thank you to HALIM SEMTURK. Halim sorted my insurance out and explained everything to me properly and was very professional so thank you for
All your help and will definitely recommend to family and friends when looking for insurance on the property when renting
Thanks
Daniel Doherty
June 9, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your experience. We’re really pleased to hear that your referencing and insurance setup were handled so smoothly. It’s great to know everything for your new apartment was completed quickly and easily, and we truly appreciate your kind words about Halim. We’re delighted you’d recommend us to family and friends — that means a lot.
Harry is a lovely/patient guy
Harry is a lovely guy and was very helpful with his service today he deserves the recognition for this review! He needs his cup of tea🙂
June 9, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your feedback. We’re really pleased to hear that Harry was so helpful and made your experience such a positive one. It’s great to know he provided lovely, friendly service — and we absolutely agree he deserves the recognition.
Great!
I was asked to call regarding setting up home insurance for a property. I was slightly confused, however, after speaking with Adrian I cannot thank him enough. Everything I needed to know was explained clearly, and a good sense of humour too, which is not often found.
Thank you very much to Adrian and Let Alliance. Everything was so efficient and friendly.
June 5, 2026
Unprompted review
Reply from Let Alliance
Thank you for taking the time to share your experience. We’re so pleased to hear that Adrian was able to make everything clear and easy to understand, especially when things felt a little confusing at first. His friendly approach — and great sense of humour — clearly made a real difference, and we’re delighted he helped you feel confident about setting up your home insurance.
Had a great experience
Had a great experience! Corey Hall was friendly and helpful in sorting out our insurance policy for the flat we’ll be moving into, making it one less thing to think about. Thanks! From Ella Seabourne
June 5, 2026
Unprompted review
Reply from Let Alliance
Thank you so much for sharing your experience, Ella. We’re delighted to hear that Corey was friendly, helpful, and made sorting out your insurance policy feel effortless. It’s great to know he helped take one more thing off your list as you get ready to move into your new flat. We really appreciate your kind feedback and will be sure to pass your thanks on to him.
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FRIDAY TZALABAVA IS THE GOAT
It was an absolute pleasure speaking with Friday Tzalavara. She was incredibly helpful, insightful, and professional throughout our interaction. Friday took the time to provide clear guidance and valuable perspectives, making the entire process smooth and easy to navigate. It is people like her who make work feel truly seamless. Her positive attitude, expertise, and willingness to help are greatly appreciated. Thank you, Friday, for such an outstanding experience!
June 4, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing such a wonderful review of your experience with Friday. We’re delighted to hear how helpful, insightful and professional she was throughout your conversation. It’s great to know she provided clear guidance and made the whole process smooth and easy to navigate. Her positive attitude and willingness to go the extra mile truly embody the service we aim to deliver.
Thank you again for your kind words — we’ll be sure to pass your appreciation on to Friday.
Insurance and utilities for a new tenancy
Speaking with Maia and Harry regarding insurance and utilities respectively was an easy and clear process. They talked me through the processes thoroughly and articulately, and were friendly throughout. It made what could have very easily been a stressful experience feel very relaxed
June 4, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your experience with Maia and Harry. We’re so pleased to hear that they made both the insurance and utilities setup clear, straightforward and easy to navigate. It’s great to know their friendly approach and thorough explanations helped turn something that could have been stressful into a relaxed and positive experience. We really appreciate your feedback and will be sure to pass your kind words on to them.
Amazing Customer Service Experience with Tracey Blaxall
I've just had a fantastic telephone chat with Tracey Blaxall at Let Alliance regarding a home insurance policy. Friendly and informative, with her outstanding attention to detail, she gathered my information and advised me on the insurance policy I need for my home. Truly fantastic and friendly service aimed to help you with your move. Would recommend to my friends and family.
June 2, 2026
Unprompted review
Reply from Let Alliance
Thank you for taking the time to leave such a wonderful review. It’s great to hear that Tracey delivered the friendly, knowledgeable, and detail‑driven service we aim for every day.
We’re grateful for your recommendation and delighted we could help make your move a little easier.
Thank you
First time doing all this so I had a few questions and was a bit apprehensive but thanks to Jessica Smith I got all the answers I was looking for. Very friendly, polite and best of all helpful, many thanks from, Louis
June 2, 2026
Unprompted review
Reply from Let Alliance
Thank you for taking the time to share your experience. We’re so pleased to hear that Jessica was able to answer all your questions and help put your mind at ease. Being friendly, polite, and genuinely helpful is exactly the standard we aim for, and it’s wonderful to know she delivered that for you. Many thanks again for your kind words.
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Natasha Hargreaves has been wonderful…
Natasha Hargreaves has been wonderful to deal with during my process setting up a new tenancy. Excellent communication, polite and patient.
June 1, 2026
Unprompted review
Reply from Let Alliance
Thank you for sharing your experience. We’re delighted to hear that Natasha has been wonderful to work with during your tenancy setup. Her excellent communication, patience, and professionalism are qualities we value highly. We truly appreciate your feedback.
Great call
Last Friday afternoon I had a lovely call with Ben Gilbert who helped set up my home and contents insurance for my upcoming new home. Not only did he take the time to inform me thoroughly about the service, he listened to what I required and gave me advice about the best options for me. Thank you for making this an easy and enjoyable experience.
May 29, 2026
Unprompted review
Reply from Let Alliance
Thank you for your thoughtful review. It’s great to hear that Ben took the time to understand your needs, explain everything clearly, and guide you toward the best options. We’re pleased he made the process smooth and positive for you.
House insurance with Jessica
Spoke to a lady called Jessica Smith, to talk about house insurance. Excellent service and really helpful when explaining the service provided and what they offer.
May 29, 2026
Unprompted review
Reply from Let Alliance
Thank you for your feedback - we’re really pleased to hear you received excellent service and found everything clearly explained and helpful.
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