It was a pleasure to be helped by Rhyan, he is a polite person who takes his time to explain things in detail. He explained that the property is suitable for investors because there is a long time ten... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ellie was extremely helpful all the way through the process, and very patient with me when I had technical issues! She explained everything very clearly on my arrival at the flat, and told me how... See more
Company replied
Contacted the company about my property and was given an appointment literally within the week. The agent who spoke to me was Marcus who guided me through the process very well although the sale didn'... See more
From first contact everyone i have spoken with has been very helpful and polite. Clear explanations were given as to how the process would work and the cost involved. We agreed a realistic valuation a... See more
Company replied
4.3
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joey was helpful and accomodated my…
Joey was helpful and accomodated my needs
July 27, 2026
Unprompted review
Reply from Let Property
Dear Gee,
Thank you for sharing your positive experience! It’s wonderful to know that you’re happy with our service. We’re committed to maintaining high standards, and your feedback helps us stay motivated. We look forward to assisting you again.
Best wishes,
Let Property Service Team
Great service by Nathan
Great service by Nathan, was made aware of lesser known details about a property and referred to others
July 17, 2026
Unprompted review
Reply from Let Property
Dear Luke,
We really appreciate your positive feedback! It’s great to hear that our service exceeded your expectations. Thank you for choosing Let Property, and we’re excited to work with you again in the future.
Best regards,
Let Property Service Team
Alexander Cloran was really helpful
Alexander Cloran was really helpful, he was knowledgeable and explained things really well.
July 17, 2026
Unprompted review
Reply from Let Property
Dear Mrs Scott,
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.
Warm regards,
Let Property Service Team
Kara Isabel had great communication and…
Kara Isabel had great communication and was clear through the process
July 15, 2026
Unprompted review
Reply from Let Property
Dear Tony,
We’re overjoyed to read your positive feedback! It’s always our goal to provide an outstanding experience, and we’re thrilled to see that reflected in your review. Thank you for your support, and we hope to assist you again soon.
Best regards,
Let Property Service Team
Matthew was extremely helpful and…
Matthew was extremely helpful and knowledgeable and was able to answer all of our questions effectively.
May 13, 2026
Unprompted review
Reply from Let Property
Dear Glen,
Your feedback is greatly appreciated! We’re so glad to hear that you had a positive experience with Let Property. Thank you for choosing us, and please don’t hesitate to reach out if we can assist you further.
Kind regards,
Let Property Service Team
Keeping the business on the right track.
Once I was signed up to the business I was introduced to Kara Isabel who is my primary contact. There are a number of Let Property staff and other sub contractors who are involved, alongside myself, in putting together the Home Survey. The market is very difficult at present and I have not found it easy to agree to everything that has been pulled together by the various expert inputs. I have placed most of this into, and through, Kara Isabel and she has handled this really well putting my problems to the various individuals and managing to bring positive responses back to myself. I understand that the Home Survey should be signed off soon.
July 29, 2026
Unprompted review
Reply from Let Property
Dear John,
Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.
Best regards,
Let Property Service Team
Cameron was great help
Cameron was great help. He was clear on what is possible and what isnt.
He followed up if we commited we would speak again.
He also ensured one of his colleagues checks in when he was off.
Great service.
July 20, 2026
Unprompted review
Reply from Let Property
Dear Muzz,
We’re delighted to hear about your positive experience with our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for your support, and we’re always here if you need anything.
Best regards,
Let Property Service Team
Reply from Let Property
Dear Ryan,
Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.
Best regards,
Let Property Service Team
Radilyn was very helpful and very…
Radilyn was very helpful and very professional. She is a credit to the company. Date June 2026.
June 26, 2026
Unprompted review
Reply from Let Property
Dear Neil,
We’re so happy to hear that you enjoyed your experience with Let Property! Our team is dedicated to providing top-tier service, and it’s great to see that reflected in your review. Thank you for your trust and support!
Best wishes,
Let Property Service Team
Please stay clear of this company
Please stay clear of this company. They are highly unprofessional and have no desire to stand by their own terms and work in a smooth and timely manner. They do not stay updated on any progress when working through a purchase of a property and do not act as if they want to get to completion within their own 60-day terms.
I had two occasions on the same property when a mortgage valuation was booked in, and the Jack Senior at Let Property assured me the first would be completed. Once no one turned up at the property to allow access for the valuation, it had to be rebooked, and when I spoke to Jack again he assured me 100% someone would be there. But again, when the valuer arrived at the property no one was there to allow access.
Also during the process it would take days, sometimes a week, to get a simple bit of info or just a return call from Jack or anyone at Let Property. They set 60-day completion terms, which I was happy to work to and moved fast on my side, but when they constantly delayed things, it got to the point nothing was moving foward.
On top of this, they take a reservation deposit and will not refund it has we are past the 60-day terms even with the delays being their own fault.
I would highly recommend staying clear and using any other company.
July 17, 2026
Unprompted review
Highly recommend
Always get back to you quickly, easy to understand or will send time going through everything in detail. Friendly and helpful would highly recommend to anyone wanting to sell.
July 27, 2026
Unprompted review
Reply from Let Property
Dear Julie,
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.
Warm regards,
Let Property Service Team
Overall good experience
Overall good experience. Michael was good, just felt a bit pressured to accept deal. Other than that was helpful with information needed.
July 10, 2026
Unprompted review
Reply from Let Property
Dear Customer,
Your feedback is greatly appreciated! We’re so glad to hear that you had a positive experience with Let Property. Thank you for choosing us, and please don’t hesitate to reach out if we can assist you further.
Kind regards,
Let Property Service Team
Good communication.
July 21, 2026
Unprompted review
Reply from Let Property
Dear Willy,
Thank you for your fantastic review! It’s feedback like yours that motivates us to continue delivering the best service possible. We’re grateful for your trust and look forward to serving you again in the future.
Warm regards,
Let Property Service Team
Alex was very honest and understanding…
Alex was very honest and understanding of my situation with regards to selling my property. He listened carefully to my particular concerns and made helpful comments throughout the conversation.
Nice to have this form business relationship rather than someone pushing there own agenda.
July 10, 2026
Unprompted review
Reply from Let Property
Dear Steve,
Your glowing review made our day! We’re committed to providing excellent service, and it’s rewarding to hear that we achieved that for you. Thank you for sharing your experience, and we’re here for you anytime you need us.
Best regards,
Let Property Service Team
Great experience and I received good…
Great experience with Let Property and received excellent information from Jacob Fenwick. He was very helpful and explained the process well. I’m not in a position to go ahead at the moment but will definitely be in touch when the time is right.
July 8, 2026
Unprompted review
Reply from Let Property
Dear Brenda,
We truly appreciate your positive feedback! It’s fantastic to know that our efforts have made a difference in your experience. Thank you for your support, and we look forward to assisting you again in the future.
Best regards,
Let Property Service Team
Anthony Callen a legend in the making
Anthony Callen, was very attentive, professional, and understanding of what I was looking for and my current situation. No pushy sales tactics just a genuine desire to help me out. I'd highly recommend anyone to work with Anthony who is wanting to build their portfolio with someone professional and supportive.
July 7, 2026
Unprompted review
Reply from Let Property
Dear Craig,
Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.
Best regards,
Let Property Service Team
Very pushy
Very pushy. Constantly phoning from different mobiles even when I’d asked them to make a note not to contact me. Read the small print on the contract. Had mine reviewed by a solicitor and was advised not to proceed.
July 27, 2026
Unprompted review
Janice went through the process in a…
Janice went through the process in a way I understood, she was very clear in her explanations of how the process worked. She also informed me it was still my choice to accept any offer that came to me. I would recommend this company to anyone and would advise them to speak to Janice. Highly recommended.
July 21, 2026
Unprompted review
Reply from Let Property
Dear Jacqueline,
Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!
Kind regards,
Let Property Service Team
Overall experience was good
July 18, 2026
Unprompted review
Reply from Let Property
Dear Manoj,
We really appreciate your kind words and are so glad to hear you had a great experience with Let Property. Our team is dedicated to providing top-notch service, and it’s wonderful to know we’ve succeeded. Thank you for your trust and support!
Best wishes,
Let Property Service Team
I spoke with Ken and he was really nice…
I spoke with Ken and he was really nice and explained things to me properly in a way I understand
I recommend him
July 16, 2026
Unprompted review
Reply from Let Property
Dear Favour,
Thank you for your fantastic review! It’s great to know that we were able to meet your needs and provide a positive experience. Your feedback motivates us to continue delivering excellent service to all our clients. Please don’t hesitate to reach out if you need anything else.
Warm regards,
Let Property Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.