Let Property Reviews 

Alex was very honest and understanding of my situation with regards to selling my property. He listened carefully to my particular concerns and made helpful comments throughout the conversation.
Nice to have this form business relationship rather than someone pushing there own agenda.

Great experience with Let Property and received excellent information from Jacob Fenwick. He was very helpful and explained the process well. I’m not in a position to go ahead at the moment but will definitely be in touch when the time is right.

Anthony Callen, was very attentive, professional, and understanding of what I was looking for and my current situation. No pushy sales tactics just a genuine desire to help me out. I'd highly recommend anyone to work with Anthony who is wanting to build their portfolio with someone professional and supportive.

Very pushy. Constantly phoning from different mobiles even when I’d asked them to make a note not to contact me. Read the small print on the contract. Had mine reviewed by a solicitor and was advised not to proceed.

Janice went through the process in a way I understood, she was very clear in her explanations of how the process worked. She also informed me it was still my choice to accept any offer that came to me. I would recommend this company to anyone and would advise them to speak to Janice. Highly recommended.

I spoke with Ken and he was really nice and explained things to me properly in a way I understand
I recommend him

Avoid A £3,300 Mistake!!!

Watching this unfold was genuinely shocking.
My partner paid Let Property a £3,000 Buyer's Premium, trusting that the property had been properly checked before it was marketed. The Property Ombudsman has since found that Let Property failed to carry out reasonable checks, failed to verify and disclose material information, and failed to ensure the property was accurately described before taking the money.

The Ombudsman concluded that, had those checks been carried out properly, the £3,000 would never have been paid and the purchase would never have gone ahead.
Instead of accepting responsibility, Let Property refused to refund the money and forced us through a lengthy Ombudsman process.

What stood out to me most was that, during the investigation, Let Property repeatedly tried to settle for £1,000, a fraction of what had been taken. Fortunately, we declined and waited for an independent decision.
The result? The Property Ombudsman ordered the full £3,000 Buyer's Premium to be refunded, together with additional compensation, and issued a highly critical determination.

Before the decision became final, the CEO was even given the opportunity to resolve the matter privately and avoid a published adverse Ombudsman decision. He didn't respond.
The Ombudsman's findings speak for themselves. I would urge anyone considering paying a Buyer's Premium to Let Property to read that decision first. It completely changed my view of the company.

AVOID THIS COMPANY AT ALL COSTS!!!

My experience with Cameron was good and I am satisfied with the services.

Overall LetProperty gave me excellent service from advice when considering selling, giving full information about the process, through to completion. I initially dealt with Matthew Fielding who went through the property details and the process and found him to be very professional, upfront with the benefits and limitations of what I planned to do, and overall a great sounding board.

Rhys Davies sorted the sale, very quickly, and managed to negotiate a price I was happy with.

Finally Daisy Jennings assisted with the completion, her communication was fantastic, regularly keeping in touch with the buyers solicitors to push things along. I think everything proceeded very smoothly with very little stress on my part. As the solicitors proceeded, whenever I had a query about something beyond their remit, she was very helpful and supportive.

Excellent service, answered all my questions and was clear and easy to understand

Read The Property Ombudsman's determination before paying Let Property a single penny. I wish I had.
I paid Let Property a £3,000 Buyer's Premium for what was marketed as a tenanted commercial investment.
The Property Ombudsman has now found that Let Property failed to carry out reasonable checks, failed to verify and disclose material information, and failed to ensure the property was accurately described before taking my money. The Ombudsman concluded that, had those checks been carried out properly, I would never have paid the £3,000 or proceeded with the purchase.
Yet Let Property refused to refund my money, forcing me through a lengthy Ombudsman investigation.
Then came the interesting part.
As the investigation progressed, I received multiple calls from Alex McPhail, repeatedly trying to persuade me to settle for £1,000—just one-third of what Let Property had taken.
I refused. I wanted an independent ruling.
The result? The Property Ombudsman upheld my complaint, ordered Let Property to refund my entire £3,000 Buyer's Premium, awarded additional compensation, and issued a damning determination detailing the company's failures.
Even after that, I wrote directly to the CEO, giving Let Property one final opportunity to resolve the matter privately and avoid a published adverse Ombudsman decision.
He ignored the email.
This wasn't a misunderstanding or a minor administrative error. The Ombudsman found that Let Property took my £3,000 before carrying out the reasonable checks and disclosures they should have made. They then fought to keep it until an independent Ombudsman ordered them to give it back.
The Ombudsman's findings speak louder than anything I could ever write. Read them before you decide whether this is a company you want to trust with your money.

Good and excellent

Marcus was very responsive and helpful with the valuation and explaining the process. Although we didn’t end up doing a deal I would definitely recommend let property.

Freddie Power was the agent for our sale he was very professional and thorough would highly recommend this service

Good Advisor

Had a brief chat with Kara , she was very polite and professional and made things sound simple for me . Thank you .

Very good service to set up a property for sale by both Aica and Anthony. Good attention to detail and now the property has been advertised for sale on all the platforms. Fingers crossed for some offers soon.

Very informative and clear process - could ask as many questions as needed to ensure complete clarity. Hoping for a speedy sale!