Let Property Reviews 

2,120
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,066 reviews, reviewers had a great experience with this company. Customers frequently report that the staff members are highly professional, helpful, and provide excellent support throughout the entire process. Reviewers are very impressed by the responsive nature of the team, noting that their inquiries receive quick attention and detailed explanations. Conversely, a small portion of people felt issues related to communication, such as encountering rude interactions or feeling pressured during negotiations. Some consumers mentioned being unfairly treated, like being refused a property viewing despite having all necessary documentation prepared.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is generally very helpful, friendly, and... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting that representatives are... See more

User experience

Customers had positive experiences with user_experience, highlighting friendly, helpful, and knowledgeable... See more

Response time

Reviewers highlight positive aspects of response time, noting that the team is generally responsive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cameron was very helpful. He was efficient and answered all my questions in a professional manner, which I really appreciated. For me personally, he was slightly pushy, but once we had decided to go w... See more

Company replied

Rated 4 out of 5 stars

Ellie was extremely helpful all the way through the process, and very patient with me when I had technical issues! She explained everything very clearly on my arrival at the flat, and told me how... See more

Company replied

Rated 4 out of 5 stars

It was a pleasure to be helped by Rhyan, he is a polite person who takes his time to explain things in detail. He explained that the property is suitable for investors because there is a long time ten... See more

Company replied

Rated 4 out of 5 stars

Chris was very open and honest and gave clear information about the companies process. I only mark as a 4 rather than a 5 as the process itself is not especially suitable for standard home buyers but... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(2,120)

1,318 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do you use this company

By far the worst property investment company I have dealt with. They are unprofessional and can not stand by their own words. They cause big delays in the process and take no responsibility for them. They will always blame the buyer for delays without understanding where the process is up to and assuming they know everything when their complete lack of knowledge is what causes delays and issues.

I would not recommend Let Property to anyone unless you want a terrible experience.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service and friendly would…

Very good service and friendly would recommend.

July 17, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Peter,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

A very proffesional service from Sebastian.

A very proffesional service from Sebastian. And excellent customer service I received from this company and have recommended this company to friend's & family.
Its made the process less stressful and more easier so I can focus or other parts of our lives.

May 6, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Julie,

We’re so happy to hear that you enjoyed your experience with Let Property! Our team is dedicated to providing top-tier service, and it’s great to see that reflected in your review. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Aliani was great

Aliani got back to me in a timely manner and answered my query and offered some extra assistance if it was required.
I was very satisfied with our interaction.
Kay Hassard

July 15, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Kay,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Chris was very professional and easy to…

Chris was very professional and easy to deal with.
Highly recommended.

June 22, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Brian,

We’re delighted to hear about your positive experience with our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for your support, and we’re always here if you need anything.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Very friendly and easy to communicate…

Very friendly and easy to communicate with.
Very efficient.

July 17, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Richard,

Your feedback is greatly appreciated! We’re so glad to hear that you had a positive experience with Let Property. Thank you for choosing us, and please don’t hesitate to reach out if we can assist you further.

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Aliani has kept me updated

Aliani has kept me updated with developments on the sale. I can’t fault the service I have received.

July 16, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Michael,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team works hard to ensure our clients receive the best service possible, and it’s incredibly rewarding to know we’ve met your expectations. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Best prices anf

I was treated well, made ferl welcome anx important and felt like I wad given special treatment.

July 16, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Brian,

We’re thrilled to hear that you’re happy with the service you received from our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for choosing Let Property, and we hope to work with you again soon.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

John has been first class in helping me…

John has been first class in helping me with regards to booking an appointment for photography work for the house I am selling

July 16, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Lee,

Thank you for your fantastic review! It’s great to know that we were able to meet your needs and provide a positive experience. Your feedback motivates us to continue delivering excellent service to all our clients. Please don’t hesitate to reach out if you need anything else.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Nathan was great at showing us around…

Nathan was great at showing us around and giving us all the information we needed, was very friendly and helpful

June 22, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Callum,

We really appreciate your kind words and are so glad to hear you had a great experience with Let Property. Our team is dedicated to providing top-notch service, and it’s wonderful to know we’ve succeeded. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Had a great experience was well…

Had a great experience was well organised.

July 16, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Ayush,

Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!

Kind regards,
Let Property Service Team

Rated 4 out of 5 stars

Clear and efficient

Cameron was very helpful. He was efficient and answered all my questions in a professional manner, which I really appreciated. For me personally, he was slightly pushy, but once we had decided to go with a different property, he didn't try to convince us otherwise. If you read the reviews for this company first and know what to expect, you'll likely have a good experience. Being aware that they are dealing with investors and therefore have a business-minded approach will ensure you go into it with the right frame of mind.

July 10, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Damaris,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Alex has been a great help and very…

Alex has been a great help and very professional

July 16, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Colin,

Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Great conversation and knowledge

Great conversation and knowledge

July 13, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Michelle,

We truly appreciate your positive feedback! It’s fantastic to know that our efforts have made a difference in your experience. Thank you for your support, and we look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Great service!

July 1, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear RJS,

Your review made our day! We’re committed to providing excellent service, and it’s rewarding to hear that we achieved that for you. Thank you for sharing your experience, and we’re here for you anytime you need us.

Best regards,
Let Property Service Team

Rated 2 out of 5 stars

Ok communication but when I called I…

Ok communication but when I called I was told they had an offer for £20k above the advertised price although the property was reduced on that day and the advert hasn’t been updated to say an offer is on the table. That call was 2 weeks ago … make of that what you will. Then, I had continuous follow up calls asking for feedback on trust pilot because the person who told me the property was £20k plus (Alexander) is up for promotion…

So, here’s your feedback, as requested, good luck with your promotion.

Thank you - Mr J!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Was very attentive to my needs

Was very attentive to my needs

July 6, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Naseem,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Alexander was great

Alexander was great, even though I was unorganised as possible

July 2, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Euan,

Your glowing review made our day! We’re committed to providing excellent service, and it’s rewarding to hear that we achieved that for you. Thank you for sharing your experience, and we’re here for you anytime you need us.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Call with Glen Properties with Ryan Martcode

Well informed on the buying process, very professional of what is expected and concise explanations. Would recommend for first time buyers or people wishing to invest in property.

July 1, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear James,

We truly appreciate your positive feedback! It’s fantastic to know that our efforts have made a difference in your experience. Thank you for your support, and we look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Very helpful advice and proactive

Sebastian was helpful with advice, he got in touch when he said he would and was proactive

June 2, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Jo,

Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.

Best regards,
Let Property Service Team

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