The test was easy. The results came quickly. Unfortunately, the results weren't as helpful as I had hoped. It seems it’s a no or maybe. Maybe I should not have expected more than that. But if you’re t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really appreciated how fast i got the results. I was content with the data I guess I just thought there'd be a little bit more to the results...I didnt realize it would be just one data element.... See more
Company replied
The company did everything they said they would, and did it very quickly. The only not -so-great is the collection process. It was difficult due to the of the amount of blood needed for my test and ve... See more
Company replied
Shipped fast, results came fast, and the instructions were clear and easy to follow. Only suggestion I'd have is if you're a difficult bleeder like me, use your own larger sterile lancets, this kit on... See more
Company replied
Company details
- #57 of 91 best companies in Pharmacy
Information provided by various external sources
LetsGetChecked allows customers to access laboratory testing from the privacy of home. The convenient and confidential solution to getting checked online.
Contact info
330 West 38th Street #405, NY 10018, New York, United States
- +1 929 376 0056
- support@letsgetchecked.com
- www.letsgetchecked.com
4.4
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Initially a bad experience as first…
Initially a bad experience as first test took weeks and multiple phone calls to find out they could not use my blood sample due to some error that was never explained. They apologized and offered me a refund or another test. I choose another test and it arrived quickly and had my answer two days after I sent it out. Because of that it give them a for out of five stars
August 28, 2026
Reply from LetsGetChecked
Hi Rebecca
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Very detailed instructions
Very detailed instructions, fast and paid for shipping, and the results came quickly as well. Top-notch company!
August 5, 2026
Reply from LetsGetChecked
Hi Shelly
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Timeliness and ease of use make this…
Timeliness and ease of use make this company amazing!
July 22, 2026
Reply from LetsGetChecked
Hi Sarah
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Reply from LetsGetChecked
Hi there
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Everything went well
Everything went well. Easy and professional process. Will you again next year.
July 10, 2026
Reply from LetsGetChecked
Hi Keith
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Quick response time!
July 15, 2026
Reply from LetsGetChecked
Hi Paul
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Reply from LetsGetChecked
Hi there
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Easy to do and quick results!
July 10, 2026
Reply from LetsGetChecked
Hi Leah
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Did what you said you you do
July 4, 2026
Reply from LetsGetChecked
Hi Kenneth
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at trustpilot@letsgetchecked.com. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
"letsgetchecked" test kit has shown up…
"letsgetchecked" test kit has shown up on my USPS Informed Delivery for several days now as "awaiting from sender" from Rancho Cucamonga, CA. This package is unsolicited and, if sent, will be tendered, unopened, to the local Post Office upon receipt. I researched this company thoroughly and would never have any dealings with a company offering such "services" in the age of AI. What they are doing, in my opinion, is collecting DNA samples to sell to the highest bidder, which for all we know, may be China. This also looks to be in direct violation of HIPAA. How would anyone in their right mind fall for such an obvious scam?
And now I get the cookie-cutter AI response requesting my personal info so they can contact me in private to address my concerns. Well, that isn't going to happen. My info, just like my health status, will remain private from your AI's prying eyes. You need to answer this right here for all to see.
Great news! My unsolicited package has arrived! On to the Post Office to report this potentially dangerous FRAUD!! ENOUGH!!!
July 3, 2026
Unprompted review
Reply from LetsGetChecked
Hi there,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Easy and quick
July 4, 2026
Reply from LetsGetChecked
Hi Paloma
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Shipped fast
Shipped fast, results came fast, and the instructions were clear and easy to follow. Only suggestion I'd have is if you're a difficult bleeder like me, use your own larger sterile lancets, this kit only comes with 4.
July 2, 2026
Reply from LetsGetChecked
Hi Ellis
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Do notBuyer beware will not stand by tests and no refunds use this company buyer beware…
Do not use this company buyer beware purchased a lipid test a year ago and they messed up my results then a new test was sent and told me it had a 9/26 expire date and now in 6.26 they tell me the kit is 9/29 but the lab expires 9/25 so the new test kit is no good. I never got as lipid test and they refuse to extend or send a new kit so the BBB I have filed a complaint and will continue use to leave negative reviews for the lack of customer service.
June 29, 2026
Unprompted review
Reply from LetsGetChecked
Hi Rick
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Reply from LetsGetChecked
Hi Dan
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
I got my results in 24 hours
I have never had a test run like this before, where I collected the sample and mailed it in myself. From the first moment I received my kit to getting the results, everything was seamless. I think the most amazing thing about the experience was finding out the results the very next day after I mailed the kit. The results were thorough and explained well. I couldn't be happier with the entire process.
June 9, 2026
Reply from LetsGetChecked
Hi Denise
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Reply from LetsGetChecked
Hi Michelle
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Reply from LetsGetChecked
Hi Lisa
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
Will not use this lab again
Used this company twice before with great turnaround time. This year ordered test back in march. Activated test 5/20/2026 and sent in bloodwork after activating.called 7 days after sending in they claim never activated which it was on day 5/20/2026. it is now 5/30/2026 and still do not have bloodwork for doctors appt. On 6/1/2026. Have called multiple times explaining situation with no results.
May 20, 2026
Unprompted review
Reply from LetsGetChecked
Hi Michele
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
easy and quick results
May 30, 2026
Reply from LetsGetChecked
Hi Linda
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.
Kindest regards
Idashia
Customer Care Specialist
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