LetsGetChecked Reviews 

18,829
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the testing process is straightforward, exceptionally fast, and delivers results remarkably quickly right after mailing the samples. People also deeply appreciate the clear, easy-to-follow instructions and the incredible convenience of completing health checks smoothly from the comfort of home. Some reviewers were not happy with the physical collection process, noting that the included lancets made it quite difficult and tricky to gather enough blood for testing. A few consumers explained that they had to use multiple lancets or alternative tools to successfully complete the required sample drops.

What people talk about most

User experience

Users describe satisfaction with user experience, highlighting the timeliness and ease of use. Reviewers... See more

Response time

Clients share ambiguous opinions on response_time. Many consumers report extremely fast turnaround times,... See more

Product

People report ambiguous experiences with product, noting both helpful aspects and significant drawbacks. Some... See more

Service

Customers consistently note ambiguous experiences with service, highlighting a sharp divide in their... See more

Instructions

Reviewers highlight positive aspects of instructions, finding them clear, thorough, and very easy to follow.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The test was easy. The results came quickly. Unfortunately, the results weren't as helpful as I had hoped. It seems it’s a no or maybe. Maybe I should not have expected more than that. But if you’re t... See more

Company replied

Rated 4 out of 5 stars

I really appreciated how fast i got the results. I was content with the data I guess I just thought there'd be a little bit more to the results...I didnt realize it would be just one data element.... See more

Company replied

Rated 4 out of 5 stars

The company did everything they said they would, and did it very quickly. The only not -so-great is the collection process. It was difficult due to the of the amount of blood needed for my test and ve... See more

Company replied

Rated 5 out of 5 stars

Shipped fast, results came fast, and the instructions were clear and easy to follow. Only suggestion I'd have is if you're a difficult bleeder like me, use your own larger sterile lancets, this kit on... See more

Company replied


Company details

  1. #57 of 91 best companies in Pharmacy

Information provided by various external sources

LetsGetChecked allows customers to access laboratory testing from the privacy of home. The convenient and confidential solution to getting checked online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(18,829)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Would not recommend this company

Order test on Friday didn’t ship until Wednesday, took 5 days to arrive. Return test received by lab on Thursday was not entered into system until I contacted support the following Tuesday. They just let it sit saying I hadn’t activated test which I had the day I sent it back. I send photo proof that I had activated test. Would never recommend to anyone!

May 29, 2026
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Reply from LetsGetChecked

Hi there

Thank you for your message.

Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.

Kind regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Easy and quick.

May 22, 2026
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Reply from LetsGetChecked

Hi Lance

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Fast and easy results

Fast and easy results. Thank you!

May 27, 2026
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Reply from LetsGetChecked

Hi Joe

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

These tests are great

Everything worked out the way it said it would

May 21, 2026
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Reply from LetsGetChecked

Hi Alicia

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Got results the following day after the…

Got results the following day after the test was posted. Gpt a text and emailing to say that the results were there. Took a while to receive the test after purchasing- 17 days which I was disappointed with but very happy which how quickly we received the results after testing. Would highly recommend.

May 23, 2026
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Reply from LetsGetChecked

Hi there

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Fast results

Fast results, great summary!

May 12, 2026
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Reply from LetsGetChecked

Hi Christopher

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Great turnaround for the results

Great turnaround for the results

May 9, 2026
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Reply from LetsGetChecked

Hi Richard

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Good job!

I have used them twice now and been happy with the service and price.

May 13, 2026
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Reply from LetsGetChecked

Hi Mike

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Very quick service.

Very quick service.

May 13, 2026
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Reply from LetsGetChecked

Hi Vickie

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Everything great

February 13, 2026
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Reply from LetsGetChecked

Hi Robernard

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

good experience

I like the convenience of the shipping, and the instructions ease for collecting samples is strait forward. The tests helps me gage my hormone levels as I age. Results are very quick.

May 5, 2026
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Reply from LetsGetChecked

Hi Joseph

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Got my results almost immediately…

Got my results almost immediately (about 2 days, not counting weekends) once it arrived at the lab. The Nurse emailed me, I was relieved.

May 5, 2026
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Reply from LetsGetChecked

Hi Amanda

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Very easy and quick

Very easy and quick

April 25, 2026
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Reply from LetsGetChecked

Hi Rhonda

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 1 out of 5 stars

I followed their instructions to the T

I followed their instructions to the T, rushed to drop it off, 4 days after they call to ask what was the date of sample and then say it’s gonna take another 3-5 days. What a joke this company is wasted money! YOU ARE BETTER OFF TROWING MONEY IN A TRASH CAN at least then you are not waiting on any results

April 28, 2026
Unprompted review
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Reply from LetsGetChecked

Hi there

Thank you for your message.

Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.

Kind regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

quick fast and easy

April 23, 2026
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Reply from LetsGetChecked

Hi Gene

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 3 out of 5 stars

Good except for blood sample collection method

Collecting the blood sample was a bit cumbersome. The finger prick method was not ideal for collecting the required amount of blood. The results were very quickly processed, however, so that was greatly appreciated.

April 26, 2026
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Reply from LetsGetChecked

Hi David,

Thank you for your message.

Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.

Kind regards
Idashia
Customer Care Specialist

Rated 1 out of 5 stars

I used this company once before a…

I used this company once before a couple of years ago with a 30% off code. I got the results back in the 3-5 day window they advertise. This time I paid full price with no discount and it has been 14 days since it reached the lab and no results yet. Will not use them again.
Now they will post some cookie cutter AI or copy and pasted reply.

April 24, 2026
Unprompted review
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Reply from LetsGetChecked

Hi Kevin

Thank you for your message.

Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.

Kind regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Quick service.

April 18, 2026
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Reply from LetsGetChecked

Hi Mitsuru

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

This was far the best lab experience…

This was far the best lab experience I’ve ever had! It was shipped to me fast, the instructions were very clear, it was return shipped in what seemed like lighting speed and I had my results the next day! I return shipped Wednesday mid day and I had my results Thursday evening!

April 24, 2026
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Reply from LetsGetChecked

Hi Tessa

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

Rated 5 out of 5 stars

Prompt service.

Prompt service.
Efficient and clear instructions and equipment.

April 22, 2026
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Reply from LetsGetChecked

Hi Shirley

We are delighted to read this review, thank you.

Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.

Please reach out to us at trustpilot@letsgetchecked.com if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email calexander@letsgetchecked.com.

Kindest regards
Idashia
Customer Care Specialist

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