Lewins Jewellers Reviews 

368
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the warm, friendly family-run nature of the business and the truly exceptional staff members. People note that the team is extremely knowledgeable, patient, and always ready to assist visitors without any sales pressure. Consumers frequently mention the high quality of products, beautiful selections, and very fair pricing when buying or selling items. Shoppers also appreciate the meticulous repair services, stating that treasured personal pieces are restored with great care and expertise. Visitors always feel welcome and completely confident in the reliable, trustworthy service provided by the local team.

What people talk about most

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, highlighting an honest, friendly, and highly professional... See more

Product

Customers consistently note positive experiences with product, sharing their satisfaction with the fantastic... See more

Price

People report positive experiences with price, frequently highlighting very competitive rates and fair market... See more

Quality

Consumers express deep satisfaction with the outstanding quality of both the jewellery and the repair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience very friendly honest and helpful, wouldn’t hesitate to totally recommend whether your buying or selling . I have brought from here a few years ago and really pleased with all my... See more

Rated 5 out of 5 stars

Absolutely wonderful service received by Mehmet at Lewins. I had 3 pieces of jewellery repaired and cannot fault the service. Mehmet is such a credit to his profession and family, always polite and kn... See more

Rated 5 out of 5 stars

I found it hard to find a business where I could sell my gold & feel assured that I would not be taken advantage of or be ripped off. Thankfully I came across this warm & honest family business.... See more

Rated 5 out of 5 stars

I have been in and out the lewins jewellers shop since I was kid I still go there now to this day to get most of my old school jeweller they sell They are fair and honest working family business... See more


Company details

  1. Jeweler
  2. Jewelry Repair Service
  3. Jewelry Store

Written by the company

Lewins Jewellers is an independent family-run jewellers, established since 1934, based in the heart of Sutton. With a rich heritage in fine jewellery, timepieces and vintage treasures. Our customers come to us for our variety of quality designs, and trust us to find the perfect piece for them. We offer an extensive range of services: jewellery repairs, jewellery design and re-modelling, watch batteries and services, jewellery valuations for insurance and probate.


Contact info

5.0

Excellent

TrustScore 5 out of 5

368 reviews

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5.0

All reviews

(368)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Local, well established & busy

Recently visited Lewins Jewellers in Sutton a few times to cash in some jewellery as a family bereavement. I’m not tapped into the value of gold or silver but was reassured by Lewins that the price offered was market value and I felt it was very fair considering I was offered less in two other establishments in Sutton. I have recommended Lewins to friends and family as not only have they been in Sutton years but they are always busy and offer a professional, trustworthy service.

November 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Honest and unique

I have been in and out the lewins jewellers shop since I was kid I still go there now to this day to get most of my old school jeweller they sell

They are fair and honest working family business be going for years that will help out anyone even including my nan that use to go in they when she was alive

Nice to still seem and always go in they even to just say help and have noise what they shop worth look in

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I have been shopping at Lewins for years and always found them to be great with sales and repairs. It is my go to jewellers.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, used this shop for years. Our wedding rings came from here 30 years ago. Just had an emerald ring totally repaired and renovated. Perfect and a reasonable cost
I wouldn’t trust any other jewellers

November 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Was given a beautiful rotary watch…

Was given a beautiful rotary watch purchased at lewins but due to failing eyesight could not read the dial took it back to lewins explained problem they helped me to pick an alternative watch so helpful wonderful customer service would highly recommend lewins of sutton.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

The proprietors were very helpful with…

The proprietors were very helpful with my purchase. I wished to have it engraved and they kindly found out how much it would cost. They kindly contacted me to advise cost and let me know when it had been completed. I was very pleased with the whole experience.

October 17, 2025
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Rated 5 out of 5 stars

Great Jewellers

I went into Lewins to sell some jewellery. I was served by the owner who is a very pleasant man and gave me a very good price for my jewellery.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been a loyal customer of Lewin’s…

I’ve been a loyal customer of Lewin’s Jewellers for over twenty years, and my recent experience getting a necklace repaired only solidifies why I keep coming back.

Mehmet genuinely provides that rare, personal touch—he always remembers me, making every visit feel like catching up with an old friend, not just a transaction. His honesty is unmatched, and the meticulous attention to detail he puts into every job, especially my recent repair, is simply flawless. He doesn't just fix jewellery; he restores it with care and expertise.

Lewin’s truly is a jewel in the Sutton High Street. In an age of big chains, let's make sure we support our amazing small businesses like this one. Highly, highly recommended.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful service received…

Absolutely wonderful service received by Mehmet at Lewins. I had 3 pieces of jewellery repaired and cannot fault the service. Mehmet is such a credit to his profession and family, always polite and knowledgeable. One ring was badly damaged, the diamond came out and was lost for 10 years and was only discovered when pulling up a carpet. After the repair it looked like a new ring which was very moving because it belonged to my Mum who passed away last year. The necklace which no jeweller would touch as it wasn’t gold was repaired free of charge for me as it was a 15th birthday present from my husband. I would highly recommend Lewins and wouldn’t hesitate taking jewellery for repairs

October 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommend.

I found it hard to find a business where I could sell my gold & feel assured that I would not be taken advantage of or be ripped off.
Thankfully I came across this warm & honest family business.
Warm & friendly family business.
Trusting, reliable & honest.
Highly recommend.
Highly recommend.

September 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Each time I visit Lewins Jewellers I am…

Each time I visit Lewins Jewellers I am never disappointed. I have both bought jewellery and had repairs carried out there.
The staff are extremely knowledgeable , polite and helpful. Nothing is too much trouble.
I highly recommend this lovely jewellers.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

First time I visited Lewins

First time I visited Lewins I was very impressed, not only with the great service I received and the quick repair but the friendly greeting you receive when you walk in. As they say 1st impressions count and they certainly lived up to it. I would definitely recommend them.

October 4, 2025
Unprompted review

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