Lewins Jewellers Reviews 

368
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the warm, friendly family-run nature of the business and the truly exceptional staff members. People note that the team is extremely knowledgeable, patient, and always ready to assist visitors without any sales pressure. Consumers frequently mention the high quality of products, beautiful selections, and very fair pricing when buying or selling items. Shoppers also appreciate the meticulous repair services, stating that treasured personal pieces are restored with great care and expertise. Visitors always feel welcome and completely confident in the reliable, trustworthy service provided by the local team.

What people talk about most

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, highlighting an honest, friendly, and highly professional... See more

Product

Customers consistently note positive experiences with product, sharing their satisfaction with the fantastic... See more

Price

People report positive experiences with price, frequently highlighting very competitive rates and fair market... See more

Quality

Consumers express deep satisfaction with the outstanding quality of both the jewellery and the repair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience very friendly honest and helpful, wouldn’t hesitate to totally recommend whether your buying or selling . I have brought from here a few years ago and really pleased with all my... See more

Rated 5 out of 5 stars

Absolutely wonderful service received by Mehmet at Lewins. I had 3 pieces of jewellery repaired and cannot fault the service. Mehmet is such a credit to his profession and family, always polite and kn... See more

Rated 5 out of 5 stars

I found it hard to find a business where I could sell my gold & feel assured that I would not be taken advantage of or be ripped off. Thankfully I came across this warm & honest family business.... See more

Rated 5 out of 5 stars

I have been in and out the lewins jewellers shop since I was kid I still go there now to this day to get most of my old school jeweller they sell They are fair and honest working family business... See more


Company details

  1. Jeweler
  2. Jewelry Repair Service
  3. Jewelry Store

Written by the company

Lewins Jewellers is an independent family-run jewellers, established since 1934, based in the heart of Sutton. With a rich heritage in fine jewellery, timepieces and vintage treasures. Our customers come to us for our variety of quality designs, and trust us to find the perfect piece for them. We offer an extensive range of services: jewellery repairs, jewellery design and re-modelling, watch batteries and services, jewellery valuations for insurance and probate.


Contact info

5.0

Excellent

TrustScore 5 out of 5

368 reviews

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5.0

All reviews

(368)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

I went into Lewins jewelers in Sutton…

I went into Lewins jewelers in Sutton in April this year been going for last 20 years and was served by a lovely kind lady named Hazel she was so sweet and helpful and spent so much time with me trying to choose a family members birthday present her time spent with me was precious and she was very experienced in what she does I felt like I had known her for years her personality is amazing .❤️

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Honest and Excellent Customer Service

I visited Lewins today with what I believed to be mostly a box of costume jewellery and just wanted a price on a few items. Fortunately Mehmet corrected my mistake as he took the time and effort to look through everything I had and I’m really glad he did. I left having sold a lot more than I expected at a price I never expected. A throughly honest and excellent customer service experience.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Mehmet and his team. I recently had 2 rings resized and was really pleased with the result and they came back nicely polished. Thank you

June 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Very satisfied

I will always use your service,
As I always recieved genuine JEWELRY, value for money,
Will call again,
Thanks.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Mehmet is not just my go to jewellers…

Mehmet is not just my go to jewellers but he became a friend not many independent family concerns remain so it's imperative that they are supported.The quality of stock is outstanding as is the service. I rest my case.

June 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Mehmet was very professional with…

Mehmet was very professional with dealing with my enquiry. I was a bit nervous at first but never felt forced or uncomfortable when selling my gold. I felt no pressure and didnt have to decide straight away. I came away very happy. Thank you Mehmet

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Myself and my daughter went to lewins…

Myself and my daughter went to lewins on Saturday to have 2 rings fixed and resized and myself I was selling some gold the type of service we received from mehmet was what you get from a well run family business he went above and beyond for myself and my daughter we will always use lewins now

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Lewins Jewellery

Memhet was very helpful with a nice friendly attitude. He gave me great advice and the transaction was quick and efficient.

June 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Repairs

I took my broken jewellery to Lewins, they were extremely courteous, polite and very helpful. The repairs were done to a high standard and I would not hesitate to recommend them or to go to them again.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

What great customer service at Lewins

What great customer service at Lewins, staff are friendly and professional.
Mehmet was able to give an estimate for replacing a diamond in my engagement ring on the spot. The works were carried out and returned for me to collect in 2 weeks. I’m so happy with the results, my ring looks better than ever!
I would highly recommend this team

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely family run jewellers!

Lewins Jewellers was recently recommended to me by a family member and I’m very pleased that I visited the store to have my watch repaired.
Mehmet and his colleagues were all very friendly, helpful and professional.
I would highly recommend this family run Jewellery shop.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Recently sold some scrap gold and received a good price, I have also used Lewins for jewellery alterations and had great customer service

May 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceptional craftsmanship and…

Exceptional craftsmanship and outstanding service define this family-run jeweller. The friendly, professional staff offer expert guidance, ensuring a personalized experience. Their exquisite collection showcases quality and elegance, making every visit memorable. For timeless pieces and heartfelt service, this jeweller is a true gem in the community.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed!

Very impressed. Not only really friendly, but also very professional. Anybody wanting to sell jewellery should definitely go here, you won't be disappointed!

May 24, 2025
Unprompted review

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