lexham provides cheap insurance for young riders i like them. but whats ruins it, is getting in touch with them. im late on a payment and need support paying due to a situation with my banking. Ive be... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The insurance was quick and easy to set up. The prices and the excess were very high. Especially the mandatory excess. Also there was only an option to select 'Garage' in terms of where the vehicle... See more
Company replied
The process was quick and easy however for a new scooter rider the price given is expensive. I know people who are charged under £500 yet I was charged nearly £2,000. Lexham are my first insurance com... See more
Company replied
I renewed my motorcycle insurance by telephone. This was a very frustrating experience because during the process the operator had to read out a lot of the stuff that was in the renewal letter. This t... See more
Company replied
Company details
Written by the company
Lexham Insurance is a specialist insurance broker providing motor insurance solutions since 2000. Starting as a dedicated motorcycle, scooter and moped insurance broker, we are proud to offer a wide range of insurance schemes for riders across the UK. From learner riders and commuters to delivery riders, electric motorcycles and adventure bikes, our products are designed to support a broad range of riders, vehicles and insurance needs. Over the years, Lexham has evolved from a specialist two-wheel insurance broker into a broader specialist motor insurance business. Today, our insurance services include motorcycle, scooter, motorhome, campervan, quad bike and commercial vehicle insurance. Based in Norfolk, our team supports customers across the UK. We value the feedback shared through reviews, which helps us continue to develop our products, services and customer experience.
Contact info
United Kingdom
- www.lexhaminsurance.co.uk
3.4
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good communication
Good communication, easy process, value for money, being a motorcycle insurance specialist.
August 10, 2026
Reply from Lexhaminsurance
Thank you for taking the time to leave a positive review.
Good 👍 good thank you and your company…
Good 👍 good thank you and your company good thank you and you are very good evening
August 10, 2026
Reply from Lexhaminsurance
Thank you, we appreciate your feedback!
For me it's the best insurance company
August 7, 2026
Reply from Lexhaminsurance
We appreciate you taking the time to leave a review.
Reply from Lexhaminsurance
Thank you for your review, If you still require assistance with this, please advise of a suitable time, and we will arrange a callback for you. Alternatively, please email enquiries@lexhaminsurance.co.uk with any additional information.
Reply from Lexhaminsurance
Thank you for your positive review.
Lexham insurance quote and form filling
Easy quick process pricing easy to understand but confused about how in one day the quote was £70 more with the same information given
August 6, 2026
Reply from Lexhaminsurance
Thank you for your review!
Reply from Lexhaminsurance
We appreciate you taking the time to leave a positive review.
I didnt like the lexham app as it is complex
July 27, 2026
Reply from Lexhaminsurance
We apologize for the difficulties you have faced when using our app. If there is anything we can help you with, please let us know. Alternatively, please email enquiries@lexhaminsurance.co.uk with any additional information.
Reply from Lexhaminsurance
Thank you for your positive review!
Get what you pay for! Don’t pay out
Get what you pay for!
If you want cheap bike insurance there perfect just pray nothing goes wrong because they don’t pay out of your bike gets stolen.
August 1, 2026
Unprompted review
Reply from Lexhaminsurance
Thank you for your review, I apologise for any inconvenience cause, please email the claims team on claims@marble-arch.uk for further assistance as this is not an aspect we can assist on.
Kind regards
Lexham Insurance Consultants
Thank you for a great service i will…
Thank you for a great service i will recommend you to everyone
August 4, 2026
Reply from Lexhaminsurance
Thank you for your feedback, we are glad you had a good experience.
The person I spoke to on the phone was…
The person I spoke to on the phone was very thorough polite very helpful and yes I've got a great quote for my motorcycle
August 3, 2026
Reply from Lexhaminsurance
Thank you for your review! This feedback will be fed back to the operator.
Very good ok
August 4, 2026
Reply from Lexhaminsurance
We appreciate you taking the time to leave this review.
Terrible service price always go up
Would Never recommend it at all it doesn’t matter how long you stay with them the price always goes up
August 3, 2026
Reply from Lexhaminsurance
We are sorry to hear you had a negative experience. If there is anything you would like us to look into, please provide additional information. Alternatively, please email enquiries@lexhaminsurance.co.uk.
Reply from Lexhaminsurance
Thank you for taking the time to provide this feedback.
It was quick and easy and the cheapest…
It was quick and easy and the cheapest available.
August 3, 2026
Reply from Lexhaminsurance
We appreciate you taking the time to leave a positive review.
new rider
Just wish the cancellation fees where a bit cheeper but over all can’t have much to say bad as I think the insurance price are far and the people are great to chat to very helpful and easy to understand
August 3, 2026
Reply from Lexhaminsurance
Thank you for your feedback.
Reply from Lexhaminsurance
We appreciate you taking the time to leave us a positive review.
Reply from Lexhaminsurance
Thank you for taking the time to leave your review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.