Life Line Screening Reviews 19,048

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 7,823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their wonderful, knowledgeable, and friendly demeanor, often highlighting their professionalism and helpfulness. The service is frequently described as fast, efficient, and a painless process, with many appreciating the smooth user experience and quick completion of procedures. However, some customers were not happy with the response time, mentioning long wait times and delays. Some people also felt that the customer service was occasionally rude or unhelpful, particularly when dealing with call center representatives or specific staff members.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, professionalism,... See more

Service

Consumers generally express satisfaction with the service, highlighting its efficiency and professionalism.... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers experienced very prompt service, with... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the kindness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The screeners were absolutely WONDERFUL! Explained everything as they progressed through the screening. The only problem I found is that if it is going to be a longer wait time, you need to let the... See more

Company replied

Rated 5 out of 5 stars

I enjoy talking with people and having some humor with the conversations. I found that each of the employees were easy to talk back and forth with. They also joined in the humor. Being that it was... See more

Company replied

Rated 5 out of 5 stars

My first test with this company. From a nurse’s prospective, it was a good experience. The tests were professionally done. Waited just a few minutes after check in. The setting was comfortable, ha... See more

Company replied

Rated 5 out of 5 stars

I like that I can do everything all in one location. Everyone was nice and the procedure’s were fairly quick at each station. Once you fill out the pre-registration stuff online before your appointme... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 5 out of 5 stars

The LL Screening is a fast

The LL Screening is a fast, efficient and painless process to gaining information about your own health. It is also cost-effective and the service received by the staff is also fast and friendly.

May 6, 2026
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Reply from Life Line Screening

Thank you, Ann! We’re so glad to hear you found the screening fast, painless, cost‑effective, and informative and that our staff made the experience friendly and efficient. We truly appreciate your kind feedback!

Rated 5 out of 5 stars

The staff was all friendly and we were…

The staff was all friendly and we were in and out in no time. Thanks to all the staff.

May 8, 2026
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Reply from Life Line Screening

Thank you! We’re so glad to hear our team was friendly and that your visit was quick and smooth. We truly appreciate your kind words!

Rated 5 out of 5 stars

Great crew doing the testing

Great crew doing the testing. Made the event fun.

May 8, 2026
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Reply from Life Line Screening

Thank you, John! We’re glad our crew made the testing smooth and even fun! We really appreciate the kind words.

Rated 5 out of 5 stars

All the technicians & staff were all…

All the technicians & staff were all very friendly & helpful. Was very efficiently run.

May 8, 2026
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Reply from Life Line Screening

Thank you, Sandy! We’re happy to hear our team was friendly and helpful and that everything ran efficiently. We truly appreciate your feedback!

Rated 5 out of 5 stars

The team was all friendly and on time.

The team was all friendly and on time.

May 8, 2026
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Reply from Life Line Screening

Thank you, David! We’re glad to hear our team was friendly and that everything stayed on time. We appreciate your feedback!

Rated 5 out of 5 stars

Preregistration was easy and saved time…

Preregistration was easy and saved time once getting there for appointment. Only took about 40 minutes from entering, stations set up well and run smoothly.

May 8, 2026
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Reply from Life Line Screening

Thank you, Robin! We’re glad preregistration made things easier and that your visit ran smoothly and efficiently. We really appreciate your feedback!

Rated 5 out of 5 stars

Experience

Please stop calling me everyday! I was happy with your service but I am not interested in anything else . Please , no more phone calls ... thank you

May 8, 2026
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Reply from Life Line Screening

Thank you for letting us know, Susan. We’re glad you were happy with the service, and we sincerely apologize for the inconvenience caused by the calls. Your request has been noted, and we will make sure you are no longer contacted.

Rated 5 out of 5 stars

Too Close for Comfort.

I have already provided you with my experiences at Life Line Screening the other day. Overall, a very professional and friendly experience but the actual screening areas were to close to eachother.

May 8, 2026
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Reply from Life Line Screening

Thank you for sharing your feedback, Hans. We’re glad to hear your overall experience was professional and friendly. We appreciate your comment regarding the closeness of the screening areas and will share it with our team as we continue working to improve patient comfort and privacy.

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff. I felt the appointments were timely in spite of hearing complainers during my appointment time.

May 8, 2026
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Reply from Life Line Screening

Thank you for the kind feedback! We’re glad our staff made your experience pleasant and timely, and we appreciate your patience.

Rated 5 out of 5 stars

The staff was courteous

The staff was courteous, pleasant, and acted very professional Professional.

But, I may never sign up again because I can’t stand how many frigging emails I get to upsell me 😡😡

May 8, 2026
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Reply from Life Line Screening

Thank you for your feedback, Richard. We’re glad to hear our staff was courteous and professional. We also understand your concern about the volume of emails your input is appreciated and will be shared with our team, and you can manage your email preferences at any time.

Rated 5 out of 5 stars

Very professional and friendly staff I…

Very professional and friendly staff I have been coming 4 years now and this year I joined the club

May 7, 2026
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Reply from Life Line Screening

Thank you, Joann! We’re so glad to hear you’ve had positive experiences with our professional, friendly staff over the years and welcome to the club! We truly appreciate your continued trust and support.

Rated 4 out of 5 stars

The tests and the techs were great but…

The tests and the techs were great but this is the first time we had to wait a good while after our appointment time to be seen. They must have been running behind.

May 7, 2026
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Reply from Life Line Screening

Thank you for sharing your feedback. We’re glad you found the tests and technicians great, and we apologize for the wait you experienced. While delays can happen when we’re running behind, your time matters to us, and we appreciate your patience.

Rated 5 out of 5 stars

The ultrasound exam was professional…

The ultrasound exam was professional and exceptionally executed. I would just comment: it would be helpful if the exam were to include an explanation of what and why it is being done and what are the the steps to follow once the results are available

May 7, 2026
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Reply from Life Line Screening

Thank you, Paul. We’re glad to hear the ultrasound exam was excellent and appreciate your suggestion about adding clearer explanations and next‑step guidance. Your feedback has been shared with our team.

Rated 5 out of 5 stars

Great service

Great service , waiting on results

May 7, 2026
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Reply from Life Line Screening

Thank you! We’re glad you had a great experience. Your results will be available soon in your online portal account, and we appreciate your patience.

Rated 5 out of 5 stars

Sraff made me feel cared about and were…

Sraff made me feel cared about and were efficient. Started on time and very good parking available.

May 6, 2026
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Reply from Life Line Screening

Thank you Donald for your feedback! We’re glad our staff made you feel cared for, provided efficient service, started on time, and that parking was convenient. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

I think it is great you offer these…

I think it is great you offer these tests for people that we pay high insurance premium and they won't cover. Insurance believes in preventive measures only for what they want. Stroke was in my family but tests were too costly until you came along. I will recommend to everyone I talk to.

May 7, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you, Elaine, for sharing such a thoughtful message. We’re honored to hear how meaningful these screenings have been for you, especially given your family history. Making preventive health information accessible and affordable is exactly why we do what we do. We truly appreciate your trust and your willingness to recommend Life Line Screening to others. Please see the link with your family and friends. https://hearthealth.lifelinescreening.com/?utm_source=Facebook&utm_medium=comments&utm_campaign=Richlynn&utm_content=SRMS

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