Life Line Screening Reviews 19,050

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 7,823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their wonderful, knowledgeable, and friendly demeanor, often highlighting their professionalism and helpfulness. The service is frequently described as fast, efficient, and a painless process, with many appreciating the smooth user experience and quick completion of procedures. However, some customers were not happy with the response time, mentioning long wait times and delays. Some people also felt that the customer service was occasionally rude or unhelpful, particularly when dealing with call center representatives or specific staff members.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, professionalism,... See more

Service

Consumers generally express satisfaction with the service, highlighting its efficiency and professionalism.... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers experienced very prompt service, with... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the kindness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The screeners were absolutely WONDERFUL! Explained everything as they progressed through the screening. The only problem I found is that if it is going to be a longer wait time, you need to let the... See more

Company replied

Rated 5 out of 5 stars

I enjoy talking with people and having some humor with the conversations. I found that each of the employees were easy to talk back and forth with. They also joined in the humor. Being that it was... See more

Company replied

Rated 5 out of 5 stars

My first test with this company. From a nurse’s prospective, it was a good experience. The tests were professionally done. Waited just a few minutes after check in. The setting was comfortable, ha... See more

Company replied

Rated 5 out of 5 stars

I like that I can do everything all in one location. Everyone was nice and the procedure’s were fairly quick at each station. Once you fill out the pre-registration stuff online before your appointme... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
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Rated 5 out of 5 stars

Sraff made me feel cared about and were…

Sraff made me feel cared about and were efficient. Started on time and very good parking available.

May 6, 2026
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Reply from Life Line Screening

Thank you Donald for your feedback! We’re glad our staff made you feel cared for, provided efficient service, started on time, and that parking was convenient. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

I think it is great you offer these…

I think it is great you offer these tests for people that we pay high insurance premium and they won't cover. Insurance believes in preventive measures only for what they want. Stroke was in my family but tests were too costly until you came along. I will recommend to everyone I talk to.

May 7, 2026
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Reply from Life Line Screening

Thank you, Elaine, for sharing such a thoughtful message. We’re honored to hear how meaningful these screenings have been for you, especially given your family history. Making preventive health information accessible and affordable is exactly why we do what we do. We truly appreciate your trust and your willingness to recommend Life Line Screening to others. Please see the link with your family and friends. https://hearthealth.lifelinescreening.com/?utm_source=Facebook&utm_medium=comments&utm_campaign=Richlynn&utm_content=SRMS

Rated 5 out of 5 stars

My appointment started right on time

My appointment started right on time, checkin was simple and each scan station nurse/tech was obviously experienced and kind too.

May 6, 2026
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Reply from Life Line Screening

Thank you for your feedback! We’re glad your appointment started on time, check‑in was easy, and that our nurses and technicians were experienced and kind throughout your visit. We truly appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Everyone was extremely polite and…

Everyone was extremely polite and pleasant.

May 6, 2026
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Reply from Life Line Screening

Thank you, James! We’re happy to hear everyone was extremely polite and pleasant. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

The staff was very professional and…

The staff was very professional and friendly. Well trained and knowledgeable during the examination process.

May 7, 2026
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Reply from Life Line Screening

Thank you, Charlie! We’re pleased to hear our staff was professional, friendly, and knowledgeable throughout the examination process. We truly appreciate your kind words and your trust in Life Line Screening.

Rated 5 out of 5 stars

Excellent staff!!

Great location & parking.
Greeted right away--easy check in.
Everyone was very friendly, and I was done in about 20 minutes! Each technician also explained what they were doing, and seemed very knowledgeable.

May 7, 2026
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Reply from Life Line Screening

Thank you for your wonderful feedback, CK! We’re glad you enjoyed the convenient location, easy check‑in, and friendly, knowledgeable staff. It’s great to hear your screening was quick and informative, we truly appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Response time

Response time, service and staff were all very good and helpful.

May 5, 2026
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Reply from Life Line Screening

Thank you for your kind feedback! We’re glad to hear our response time, service, and staff were all helpful. We truly appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Grateful this service is available

In the first place, I’m grateful that these services are available. Everyone was very pleasant and helpful. Good to be able to get information about your health before it’s too late. I will do this again in the future.

May 4, 2026
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Reply from Life Line Screening

Thank you, Sheryl! We’re grateful you shared your experience and are glad to hear our team was pleasant and helpful. Early awareness and prevention are so important, and we truly appreciate your trust in Life Line Screening. We look forward to serving you again in the future.

Rated 5 out of 5 stars

All went as planned

All went as planned. Very professional and quick service.

May 7, 2026
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Reply from Life Line Screening

Thank you, Scott! We’re glad to hear everything went as planned and that you received professional, quick service. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Quick easy and informative.

Quick easy and informative.

May 7, 2026
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Reply from Life Line Screening

Thank you, Steve! We’re glad to hear your experience was quick, easy, and informative. We appreciate you choosing Life Line Screening.

Rated 4 out of 5 stars

Process was easy and very fast

Process was easy and very fast. I just haven’t had my results provided yet so I didn’t give them five stars.

May 7, 2026
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Reply from Life Line Screening

Hello Kristin, Thank you for your feedback. We’re glad the process was easy and fast, and we understand your concern about not having your results yet. We appreciate your patience and are happy to assist if you need help accessing them.

Rated 5 out of 5 stars

Everyone was fast and efficient

Everyone was fast and efficient. Also very pleasant to work with.

May 7, 2026
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Reply from Life Line Screening

Thank you for your feedback! We’re glad to hear our team was fast, efficient, and pleasant to work with. We truly appreciate you choosing Life Line Screening.

Rated 1 out of 5 stars

When I did NOT receive my results in…

When I did NOT receive my results in the mail as it was understood at time of booking, I called and was told I needed to set up a portal to see results, it would be a 15 dollar charge to have sent?? When I went for the screening, every station tried to sell me additional testing as well as the person i booked with on the phone. That was all they were interested in, spending more money. I will Never again use Lifeline screening, nor would I recommend to anyone else if asked . The screenings were not explained when being performed, seemed like it was only a blood pressure cuff used, First time I had done several years ago it was actual ultrasound used. Not a good experience. Especially the fact that results were not given as indicated.

February 21, 2026
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Reply from Life Line Screening

Thank you for sharing your experience. We’re very sorry for the frustration you described. Our email confirmation explains how to access results through the patient portal and notes the additional fee for mailed copies, but we understand this was not clear during your visit. Clear communication about results delivery, optional add‑on screenings, and the screening process is extremely important to us, and we appreciate your feedback as it helps us improve.

Rated 5 out of 5 stars

Everyone very friendly and kind

Everyone very friendly and kind. They were very organized.

May 7, 2026
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Reply from Life Line Screening

Thank you for your kind feedback! We’re happy to hear our team was friendly, kind, and well organized, and we appreciate you choosing Life Line Screening.

Rated 4 out of 5 stars
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback! We’re glad to hear our staff was friendly and that your screening experience was quick and efficient. We appreciate you choosing Life Line Screening.

Rated 3 out of 5 stars

I recently visited Lifeline Screening…

I recently visited Lifeline Screening and, unfortunately, my experience left much to be desired. From the moment I arrived, the setup felt unprofessional, and the employees appeared annoyed and disengaged. There was little to no explanation of the procedures being performed, leaving me unsure about what was happening at each step. The process seemed disorganized and lacked any clear structure or rationale, which made the experience confusing. Overall, I expected a more professional and informative approach for something as important as health screening.

May 4, 2026
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Reply from Life Line Screening

Thank you for sharing your feedback. We’re sorry your experience did not meet expectations, as professionalism and clear communication are very important to us. We appreciate you bringing this to our attention and will use your comments to help improve our services.

Rated 5 out of 5 stars

Quick work

Quick work
no long wait

April 24, 2026
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Reply from Life Line Screening

Thank you, Mary! We’re glad to hear your screening was quick with no long wait. We appreciate you choosing Life Line Screening.

Rated 5 out of 5 stars

Professional & Efficient

Knowledgeable technicians, process was simple

May 3, 2026
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Reply from Life Line Screening

Good morning, Glenn

We appreciate your feedback. We're happy to learn you found our technicians knowledgeable and the process simple. Thank you for sharing!

Life Line Screening

Rated 5 out of 5 stars

Went well

Went well. Very efficient staff. Thank you!

May 6, 2026
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Reply from Life Line Screening

Good morning,

We're happy to hear that everything went well and that our staff was efficient. Thank you for your positive feedback and your time!

Life Line Screening

Rated 5 out of 5 stars

ApptGOOD OPERATION

Appt. on time......got righjt to it.....got done
in good time....staff nice people

May 6, 2026
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Reply from Life Line Screening

Good morning, Kelly

We're happy to hear that your appointment was on time and efficient, and that our staff provided excellent service. We appreciate your positive feedback!

Life Line Screening

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