Limeandlou Reviews 

3,182
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 594 reviews, reviewers overwhelmingly had a great experience with this company, frequently sharing how deeply delighted they are with their customized purchases. Customers warmly praise the wonderful overall quality of the artwork and appreciate the remarkably simple, user-friendly ordering process. People also point out the exceptional support team, noting how helpful and responsive staff members are when design adjustments are requested. However, some people mentioned experiencing unexpected delivery delays that unfortunately missed important personal milestone dates like anniversaries or birthdays. Reviewers additionally noted that certain packages arrived damaged during transit or completely lacked proper tracking updates along the way.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with beautiful canvas artwork,... See more

Quality

Users describe positive interactions with quality, consistently praising fantastic canvas artwork, beautiful... See more

Order

People report positive experiences with order, noting that the overall shopping process is quick, simple, and... See more

Customer service

Consumers find customer service to be positive, highlighting empathetic and quick support that efficiently... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised the exceptionally fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shopping is easy but you have to wait for a couple days to see what your order looks like. If I could see what the order looks like at the time of my request I would be far more likely to add add... See more

Company replied

Rated 5 out of 5 stars

My partner & I have been to many music concerts, and to celebrate each of them I have bought one of the Silver Verse - Personalized Song Lyrics in Foil. We pick the band, the song, and then where a... See more

Rated 5 out of 5 stars

I have ordered from Lime&Lou many times (and will continue to do so). Products are well designed, beautiful, and as pictured. You get to review the product prior to shipment to ensure that you’re sati... See more

Company replied

Rated 5 out of 5 stars

I came to LimeAndLou mostly because of the size offerings. I ordered 2 24x36 photos from our wedding for as a 6th anniversary gift for my wife and they just arrived and came out amazing. Only issue is... See more


Company details

  1. Decoration and Interior Design Store
  2. also in
  3. Poster Store
  4. Wallpaper Store

Written by the company

At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. From murals, decals, textile to wall art for all ages and rooms. Lime it up!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(3,182)

562 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceeded My Expectations

It has been my absolute pleasure to work with Lime & Lou. Their finished art is a treasure. The picture I submitted to them was very personal and important that it be a good representation of my recently deceased brother. They attended to my specific requests and I did request a few changes. Without hesitation they fulfilled my requests. They were professional and timely with their responses. I highly recommend Lime & Lou and I am quite sure I will have other portraits done by them in the future. I am so pleased with the portrait of my brother. Thank you Lime & Lou!

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

I haven't received the finished product…

I haven't received the finished product yet but my experience with Lime and Lou to date has been outstanding. My uploaded pic needed many rounds of revisions to get it just right, the customer service representatives quickly made each revision I requested very quickly and resent the proofs timely. They were courteous and understanding, I anticipate I will be thrilled with the finished product when I receive it and don't anticipate any issues. Highly recommend this company!

October 12, 2026
Unprompted review
Rated 4 out of 5 stars

Respect

I purchased a portrait for my mother’s birthday. The quality of the gift was excellent, I was delighted with it. It loses out on a star because it arrived late. However to make up for this they issued a full refund. I respected them a lot for owning up to their fault and their customer service to follow. Not many businesses would be so forthcoming and would rather dodge responsibility. Fair play. My advise would be to stay on top of yere orders to avoid future consumer disappointment, especially around special occasions.

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

Can't fault these guys!!!

Can't fault these guys!!!
Purchased a anniversary gift for my wife and she loved it!!!
Got exactly what I wanted and customer service too was on point!!
First time purchase from them and will definitely purchase again

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Lime & Lou don’t just sell you an item

Lime & Lou don’t just sell you an item, they treat you like family from the beginning thru the end! What a wonderful team & also, want to keep on purchasing!! Honestly I cannot say enough good things about them.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Creating memories through music

My partner & I have been to many music concerts, and to celebrate each of them I have bought one of the
Silver Verse - Personalized Song Lyrics in Foil. We pick the band, the song, and then where and when we saw the concert.
We are creating an amazing wall of memories
Such a great product, quality is fantastic and the service is amazing.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great product. Excellent customer service.

I ordered a Memorial Suncatcher Photo. It arrived on time, carefully packaged. It was beautifully made and high quality. I had an issue with how the image differed from the photo which I submitted. I contacted customer service. We went back and forth. Their response was quick, clear, professional and friendly. they offered different solutions, all reasonable. We reached a satisfactory agreement.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

The size offerings and quality of the pieces.

I came to LimeAndLou mostly because of the size offerings. I ordered 2 24x36 photos from our wedding for as a 6th anniversary gift for my wife and they just arrived and came out amazing. Only issue is the frame on one of the photos got damaged during transport by UPS. The ordered was delayed and they made it right with 3 different options for me, which was awesome! Other then that they earned 5 stars!

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

A Beautiful, One-of-a-Kind Keepsake!

I absolutely love my personalized oil painting! It turned out beautifully, and the attention to detail is incredible. They did a fantastic job capturing the portrait and transforming it into such a special piece of art. The quality of the canvas and painting exceeded my expectations, and I couldn’t be happier with the finished product. It’s something I will treasure for years to come. Highly recommend!

October 5, 2026
Rated 5 out of 5 stars

I ordered the suncatcher for my beloved…

I ordered the suncatcher for my beloved dog that passed. It seems the name was not included as it didn't save when I sent in the order. Customer service was so empathetic and quickly and efficiently solved the problem. I have a new product being mailed to me and Im very happy with the results.

October 4, 2026
Rated 5 out of 5 stars

I ordered a beautiful piece from my…

I ordered a beautiful piece from my wedding photos and at first I wasn’t happy with the preview but they fixed what I didn’t like and were quick to show me they care about taking the time to keep their customers happy! I cannot wait to see the final product hanging in my house! Thank you so much!

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful Design Team

The design team made revising my design stress-free! They were responsive, delivered the updated design quickly, and paid close attention to detail. I was impressed by their commitment to making sure I was 100% happy!

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

My project was flawless

My project was flawless! Design the detail and the customer service. We’re all great. If you’re not using my people at Limeandlou for projects or are you even using?

October 1, 2026
Unprompted review

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