Limitedfares Reviews 396

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach from agents who go above and beyond to assist with bookings and resolve issues. However, some customers were dissatisfied with the pricing and booking process. They reported that advertised fares were often unavailable, leading to unexpected price increases or calls to adjust travel dates. A few other people also felt that the booking process was convoluted, and some mentioned hidden costs or "standby" ticket issues that were not clearly communicated initially.

What people talk about most

Staff

Consumers generally express satisfaction with the staff, highlighting their helpfulness, patience, and... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers found excellent deals and... See more

Booking process

Clients share ambiguous opinions on the booking process. While some reviewers, like those who received help... See more

Customer service

People report positive experiences with customer service. Many customers praise agents like Simmi, Teressa,... See more

Service

Users describe ambiguous interactions with service. Many customers express satisfaction, praising promptness,... See more

Based on these reviews

Rated 4 out of 5 stars

I do t like all the phone calls that are made I should be able to book my flight be confirmed and get my e ticket all at once .

Company replied

Rated 4 out of 5 stars

At first I was worried about booking through this company. But in phone discussions, the company reassured me and in the end they were very helpful and professional. Thanks to Roman and Kristy, I... See more

Rated 3 out of 5 stars

I did not like that the fares presented on the website were not actually available. Getting called shortly after “booking” to tell me that flight is actually not available at that price doesn’t sit we... See more

Rated 3 out of 5 stars

There's a reason the flights are cheap - they have a limited supply and there's no refund. You might get lucky and be able to book what you saw or if you have a lot of flexibility, a substitute flight... See more

Rated 5 out of 5 stars

Addy was extremely helpful, courteous and followed through with making sure my friend and I were secure with our tickets and fully understood the ticketing process. I was very pleased with the servic... See more

Rated 5 out of 5 stars

The agent simmi for limiters really helped me book my ticket it good experience with her Thank you for Your service

Company replied

Rated 5 out of 5 stars

My experience with Simmi Brown was great. She did a great job resolving my airline issue and was kind and understanding.

Rated 5 out of 5 stars

This is my second trip since 9/11/01 and my first using a third party website to book the flight. I have been INUNDATED with fraudsters after filing for a trademark with the USPTO office. So I am RE... See more

Company replied

Rated 5 out of 5 stars

Lisa was so helpful. She has so much patience. I have her number will call and book in the future. Later an hour later Kristy called went over the E-tickets with me made she every thing was right. The... See more

Company replied

Rated 1 out of 5 stars

This was my first time purchasing, and I was charged $410. After that, I received a phone call saying that only $800 seats were available. When I said I wanted to cancel, they told me cancellation... See more

Company replied

Rated 1 out of 5 stars

Booked flight for the advertised price of $754.60. The next day I got a call saying the current rate was not available and asked if my travel date was flexible. I declined (no harm no foul) and i wo... See more

Company replied

Rated 2 out of 5 stars

There was a hidden cost of $380+ never announced at the time of buying the $299 tickets offered on line. At no time was it stated that I had to buy a seat, buy a slot for carry on luggage and, of a... See more

Company replied

Rated 5 out of 5 stars

Kudos to Frank for his patience and explanations!! I was a little disappointed in finding that the price wasn’t what I expected but Frank helped me understand and I am happy with this service.... See more

Company replied

Rated 5 out of 5 stars

Stone was very helpful. Unfortunately I was unable to take my flight but he put a waiver in to allow for the cancellation. This was very helpful to me as they were both last minute and due to an eve... See more

Rated 5 out of 5 stars

The booking process was quite convoluted, but Simmi Brown was very communicative and helped me through the entire process. She called me multiple times to walk me through everything. I did wind up get... See more

Rated 5 out of 5 stars

The agent was very great, he took his time to handle my concerns with professionalism.

Company replied

Rated 1 out of 5 stars

Obvious SCAM. Purchased flights on the 12 returning on the 20 via United for $360. Got a call back request immediately, the fraud artist explained in broken untidy English that there were actually NO... See more

Rated 5 out of 5 stars

Al Lewis was very imformative and knowledgeable about the terms and conditions of, an updated ticket was well structured and kept up with a fare cost . Thank u

Company replied

Rated 1 out of 5 stars

Limited fares advertised a price of $647 for an economy ticket that the airline said was $951. only to call me and say that price is a promo standby ticket and to book an economy ticket is $1121. I a... See more

Company replied

Rated 5 out of 5 stars

The agent Lisa was very patient and understanding. I received follow-up calls. When the phone got cut off, I received a call back.

Company replied

Rated 5 out of 5 stars

Eddie is very knowledgeable with his job. He works very customers.

Company replied

Rated 4 out of 5 stars

This Man Sabion was AWESOME!! :) He was patient, informative, helpful and friendly. :) As well as very Helpful!! :) Kristy who called regarding eTicket was very helpful in direction and clarity. A... See more

Rated 5 out of 5 stars

Had a great experience, and they have helped me a lot with getting my tickets, especialy Kristy.

Rated 5 out of 5 stars

Mr Jose did a good job by assisting/helping me in my flight. Able to satisfy my questions. Miss Kristy notified me of the confirmation of my E-ticket, did a good job as well.

Company replied

Rated 5 out of 5 stars

It was great talking to Winn he was so patience and understanding and help me to understand and make everything easier he was very helpful

Company replied

Rated 5 out of 5 stars

Addy was verry helpful and very knowledgeable. Great customer service. He gave very good instruction and information. Highly recommend. Addybwas great

Company replied

Rated 5 out of 5 stars

5 start, Teressa—is very kind, helpful with my request. Excellent customer service.

Company replied

Rated 1 out of 5 stars

Textbook definition of a scam! They offer fares $100+ cheaper than any other website, including budget sites. When you book the fare, they call you a short time later to explain this was a pro... See more

Company replied

Rated 5 out of 5 stars

Cynthia was very helpful and patient with me with this being my 1st. Time booking a flight

Company replied

Rated 5 out of 5 stars

Jose was very helpful and patient, working with me to make my experience better, as I was very upset with the change of fare.

Company replied

Rated 1 out of 5 stars

Don’t use this company for anything. You book a flight that shows inexpensive, then later they call you and tell you you’re on standby so they make you spend more money for the flight. I told them I w... See more

Rated 1 out of 5 stars

Scam. They sell you a ticket for a cheap advertised price. This is not a real ticket. After you purchase the ticket, someone will call you and say it is a "standby ticket", then they will tell you... See more

Company replied

Rated 1 out of 5 stars

This site is a scam with bait n switch. I "booked" a good deal on a flight for me and my family. They then called me to tell me that only part of the flight (the return part!) was possible to be boo... See more

Company replied

Rated 1 out of 5 stars

I bought a ticket to Mexico for certain amount of money then they call me to tell me that they don't have no more ticket in the price and that I have to pay extra 150. I don't want to pay extra if the... See more

Company replied

Rated 5 out of 5 stars

The best experience for finding cheap flights ,best customer service ,Cheap flight to your favourite destination

Rated 1 out of 5 stars

We had a very troubling experience after attempting to purchase flights through this company. My husband booked tickets to Italy that were advertised online at very low fares. Within minutes... See more

Company replied

Rated 4 out of 5 stars

Simi helped me find what I was looking for, the prices were still a little high but better than at the airline.

Rated 1 out of 5 stars

Purchased a ticket and within 5 min of getting email I called back cause they scheduled wrong day it was all confirmed till I entered My credit card info when I called they said they could not chang... See more

Company replied

Rated 5 out of 5 stars

I received a call soon after I booked about one of my pending flights. Kyra was able to get me on another flight at the same price.

Rated 1 out of 5 stars

I purchased two tickets for a total of $615.78 (booking reference 4435). They called me several days later stating they couldn't get me seats for that price. They said the total was $1,100. I told... See more

Company replied


Company details

Written by the company

Limitedfares is a customer-focused online travel service dedicated to helping travelers find competitive flight deals across domestic and international routes. Our mission is simple — make air travel more accessible, affordable, and stress-free. We understand that booking flights online can sometimes feel overwhelming, which is why our team provides personalized support throughout the booking process. From helping you compare fare options to explaining airline policies clearly, we aim to ensure transparency and confidence in every reservation. At Limitedfares, we prioritize: • Competitive pricing • Clear communication • Dedicated customer assistance • Secure booking processes Thousands of travelers trust us to help them secure the best possible fares while receiving responsive support when they need it most. Your journey matters to us — and we’re here to make it smoother from start to finish.


Contact info

3.8

Great

TrustScore 4 out of 5

396 reviews

5-star
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1-star

Replied to 37% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Have been reported as scammers to BBB

First google search result is Limited Fares has been reported to BBB as a scam. However I didn’t look them up until I received a voicemail from them after booking. I would not trust Limited Fares. When you book a flight they say they will reach you within 24-48 hours. They end up giving you an excuse on why you can’t get it for the price they advertised. They call you and try to sell you it for a price more expensive than what you found through the airlines. You are safer just booking through the airlines. The people they have calling you sound like typical scammers. If you have already booked through them I would deactivate the card you used with them. It makes me wonder if the good reviews on here are bots/scammers themselves.

April 13, 2026
Unprompted review
Rated 2 out of 5 stars

Be wary

They way over charged me, and I had to get a new debit card because suspicious charges showed up after using them.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

The service and the advice was very…

The service and the advice was very helpful

April 12, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

Hi there! We are so thrilled to hear that you found our team’s advice helpful. At Limitedfares.com, we strive to go beyond just booking a ticket—we want to make sure you’re set up for a smooth journey. Thanks for choosing us, and we can’t wait to help you plan your next trip!

Regards,
Team Limitedfares

Rated 1 out of 5 stars

Totally a fraud company do not believe…

Totally a fraud company do not believe on such call they are trying to scam you, it's all about Bait and switch they have so many websites where you will be getting a cheap flights but these all are fake flights.

March 31, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

We are sorry to hear you feel this way. At Limitedfares.com, we pride ourselves on transparency and helping our passengers find the best deals. We do not engage in 'bait and switch' tactics, and we’d like the opportunity to review your booking to see what went wrong. Please reach out to us at “reservations@limitedfares.com”, so we can assist you.

Regards,
Brand Manager, Limitedfares.com

Rated 5 out of 5 stars

Everyone working here and who I had…

Everyone working here and who I had interacted with was of wonderful help and genuinely concerned with helping me in all the requests questions and needs I had. I had an employee by the name of Joey or something around those lines who was very clear direct a far as communication and he did everything to help me and help fulfill any requests I had and was rather quick to do it all. What a wonderful employee and person in general and hopefully that’s a reflection of the rest of the employees at this company. Thank you all so much

April 11, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

Thank you so much for this glowing review! We are thrilled to hear that everyone you interacted with was of help.

Being "clear, direct, and quick" is exactly how we train our team to handle travel requests and Joey is indeed a perfect reflection of the values we strive for at LimitedFares.com.

Thank you for trusting us with your travel needs, and we can't wait to help you again!

Best regards,
LimitedFares Management Team

Rated 5 out of 5 stars

SAVION is the Best

I was extremely stressed booking this flight to my mom ., Until I called in and I spoke with SAVION , he went above and beyond to answer all my questions and to book the best flight to my mom meeting all of her expectations..Employees like SAVION you don’t see around any more .. YOU are the Savion . Many Many Thanks Savion to help me find a very good deal that meets all of my mom expectations and needs..

April 11, 2026
Unprompted review
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Reply from Limitedfares

Dear Passenger,

Thank you so much for sharing this beautiful feedback! We are thrilled that Savion was able to meet all of your expectations and help you find the perfect flight for your mother.

At LimitedFares.com, we don't just look for prices; we look for the right travel solutions for our passengers. Savion’s patience and professionalism are exactly what our brand is about.

Best regards,
LimitedFares Team

Rated 5 out of 5 stars

Great service

Great service

April 9, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

Thank you! We’re thrilled to hear you enjoyed your experience with us. Providing great service is what we do best at LimitedFares.com, and we appreciate your support.

Best regards,
LimitedFares Management Team

Rated 3 out of 5 stars

Got my bording ticket passes from addy

April 9, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

That’s great news! We’re happy to hear Addy took good care of you and got your passes delivered. Thank you for your support of LimitedFares.com and have a wonderful flight!

Sincerely,
LimitedFares Management Team

Rated 5 out of 5 stars

Good job

Good job
Good job
Good job

April 9, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

Thank you! We’re happy to hear you enjoyed your experience with us. Providing great service is what we do best at LimitedFares.com, and we appreciate your support.

Best regards,
LimitedFares Management Team

Rated 1 out of 5 stars

Purchased a ticket and within 5 min of…

Purchased a ticket and within 5 min of getting email I called back cause they scheduled wrong day it was all confirmed till I entered
My credit card info when I called they said they could not change the day so they did take advantage of me. Spent 2 hours on phone with their customer service rep and supervisors. I would not recommend anyone doing business here read the reviews before clicking ok here

April 8, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

We are deeply concerned to read about your experience. Providing a transparent and fair booking process is the foundation of Limitedfares.com, and it is distressing to hear that you felt otherwise.

While airline policies regarding immediate changes can be very strict, we want to look into exactly what happened. We take allegations of "mis-scheduling" very seriously.

Please reach out to our dedicated support lead at “reservations@limitedfares.com”, with your booking reference number. We would like to review the reservation to see if there is anything more, we can do to assist you.

Best Regards,
Brand Manager, Limitedfare

Rated 4 out of 5 stars

Very good customer service and pleasant…

Very good customer service and pleasant receptionist.

April 8, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

Thank you for your kind words! Providing "very good" service and a pleasant experience is what we strive for every day at LimitedFares.com. We appreciate you taking the time to recognize our team's efforts and look forward to your next booking with us!

Sincerely,
LimitedFares Management Team

Rated 1 out of 5 stars

Scam-Be careful

They have a circuitous way of adding charges to your airfare. Be careful. You will end up paying more. Their staff is not helpful either. If you want headaches, go on a book through this company.

March 30, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

Thank you for bringing this to our attention. At LimitedFares.com, we strive for complete transparency in our booking process, and it is disappointing to hear that you felt otherwise.

Airline pricing and ancillary fees like baggage and seat selection can be complex, but it is our goal to make those costs as straightforward as possible.

We would like to investigate your reservation and the interactions you had with our staff to ensure we are living up to our service standards. Please contact us directly at “reservations@limitedfares.com”, so we can review your case and address your concerns.

Best Regards,
LimitedFares Management Team

Rated 5 out of 5 stars

The agent simmi for limiters really…

The agent simmi for limiters really helped me book my ticket it good experience with her
Thank you for Your service

April 7, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

We are very pleased to hear about your successful booking experience. Ensuring a seamless journey for our clients is a cornerstone of the Limitedfares identity, and it is rewarding to see that commitment reflected in your recent interaction.

Simmi’s performance is a perfect example of the high-standard, efficient service we aim to provide.

Thank you for choosing Limitedfares. We look forward to assisting you with your future travel plans.

Best Regards,
Brand Manager, Limitedfares

Rated 5 out of 5 stars

Staff took care of process with ease

Staff took care of process with ease

April 6, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

We are delighted to hear that you had a positive experience with our service. Ensuring a seamless and satisfactory journey for our travellers is our top priority, and it is rewarding to know we met your expectations.

Thank you for choosing Limitedfares. We look forward to assisting you with your future travel plans.

Best Regards,
Brand Manager, Limitedfares

Rated 3 out of 5 stars

Always listen

I like it I can't understand

April 6, 2026
Unprompted review
Limitedfares logo

Reply from Limitedfares

Dear Passenger,

Hi there! We are so glad to hear that you liked your experience with Limitedfares.com. However, we want to make sure everything is perfectly clear for you! If there is a specific part of our service or your booking that was confusing, please contact our support team at "resrevations@limitedfares.com". We’re here to help you understand every step of your journey!

Best regards,
Brand Manager, Limitedfares.com

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