Limpopo Biltong Reviews 

89
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I generally like to support small businesses, and rarely does that disappoint me. Unfortunately, in this case, Limpopo Biltong really disappointed me. The website promised delivery within 24-48... See more

Rated 5 out of 5 stars

Absolutely delicious. Came away from the stand with much more than planned but didn't regret a bit of it. Flavourings are subtle/intriguing rather than overpowering and there are tasters a plenty.... See more

Rated 2 out of 5 stars

We have been customers for a long time. The products have not been so good recently with less flavour, harder droewors, thick biltong etc but my partner has remained loyal. However the sudden £10 pos... See more

Rated 2 out of 5 stars

Ordered biltong and droëwors in December 2022. Was very good. Reordered in February 2023, along with original boerewors and cheese wors. Big mistake!!! Droëwors tasted awful (went into bin after fi... See more

Company details

  1. Meat Products Supplier
  2. Butcher Shop
  3. Food Manufacturer
  4. Food Producer
  5. Gourmet Grocery Store
  6. Meat Processor

Written by the company

Francois Van Der Zee moved to the United Kingdom over 14 years ago, but never forgot the traditional biltong and boerewors recipes passed down to him by his father. Since he moved to Surrey in 2011, Limpopo Biltong has been making delicious biltong, drywors, and boerewors ever since. Using only the best quality meat & spices, and keeping production at a small scale - We have been able to keep putting love and care into every piece of biltong that we sell whilst maintaining an impeccable standard of quality.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(89)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

After many purchases, you’ve lost us as customers!

Four packs of boerewors arrived defrosted and shockingly in the same pack as our biltong! Food H&S hygiene standards not followed and secondly, defrosted packs cannot be refrozen. Despite buying these for a big bbq event end of the month, they had to be cooked before this! We emailed Limpopo to highlight this, but received the generic reply ‘as the sausage was still good, we’ll train our staff to pack better’

Totally failed to acknowledge the fact that insufficient ice packs for 4 sausage packs AND overloading the foil bags is what lead to defrosted food items. No refund in full or partial offered. In this day and age, this kind of service is accept - well in fact, it’s a lack of service!

May 20, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Hair found in the meet

I was an existing customer, having purchased meat from this company before, only the last order I had reported an issue with it, as i have found a hair inside the meat. My wife was immediately put off, and wanted to throw it away. I decided to report the issue to Limpopo Biltong to see if they can do something with the situation and clear their name, though to my surprise, they have acknowledged the issue, but decided to not do anything in terms of refund etc. instead they have said, they will carry an internal investigation, and if needed they will re-train their staff, which is great as we don't want this disgusting thing happening to anyone else. I have paid £60 for a meat which is going to the bin, and they don't seem to care about my money, and my feelings as a customer. I have given them more than enough time to sort this out, though their silence confirms they have ended this case from their side, very very poor! Be aware people!!!

April 30, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely rude shop owner

Extremely rude shop owner. After walking an extra 10 mins and in a rush to beat the Twickenham rugby crowd. I waited by the door for 15 mins for the owner to serve one lady with a goal to make her laugh rather than serving a que of people patiently waiting. When I addressed him he has a very rude remark and said he will keeping clients waiting as it’s his shop and if they don’t like it they can go F*** themselves. Had been going there every so often but will never again support that clown. Any way his biltong is very average and overly priced.

May 4, 2024
Unprompted review
Rated 1 out of 5 stars

I wish I read the reviews before I…

I wish I read the reviews before I bought from this company.

I bought biltong last week from Limpopo that was meant to arrive on Thursday. No delivery attempt was made.

New date of Friday was given and even though I waited in for delivery the driver didn’t turn up but I got an email saying he attempted delivery which was not true and even checked through ring door bell footage to see if I missed it but I was just told a blatant lie.
I phoned limpopo and spoke to admin and he said refund would be given if the driver didn’t attempt delivery again today.

No delivery Friday or Saturday.

Limpopo are now radio silent with no replies to my emails about this matter.
Very poor customer service.

*Edit Limpopo have now emailed back saying they will send a driver to pick up the product that’s been left in my back garden*

Will update post if refund is received in due time

I can’t review the biltong I’m afraid as I didn’t receive the biltong but I wouldn’t waste your hard earned money here.

I will continue to chase this up using correct means

Tony

April 25, 2024
Unprompted review
Limpopo Biltong logo

Reply from Limpopo Biltong

Good morning Tony ,

We are sorry for your bad experience , but we believe is not our entirely fault for this , as is the courier's duty to deliver on a nextday(we don't own the courier company) , as you have said , we did try to accomodate another day for your delivery but again the courier failed us .

In regards with the refund , as soon as the courier confirm that the parcel was collected from yourself we will issue the refund straight away.

Limpopo Biltong
Admin

Rated 5 out of 5 stars

Fabulous Biltong and service at Beckeham Market

Wow, shocked by the reviews here! I was at the Beckenham Market on Sunday 14/4 and had fab service from the chap there. We tried a few different flavours (all of which were excellent) and went home with a bag of the chilli chutney biltong. I've just finished the packed and as I loved it so much, I thought I should write a review to support what I assume is a small business. Keep up the good work! Will be picking up more next time i'm in the area.

April 14, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

OMG BILTONG

I ordered R1700 of biltong with lots of yellow fat, from OMG BILTONG. I received biltong with a thin layer of white fat. My dogs love it though. Won't buy from them again.

April 11, 2024
Unprompted review
Limpopo Biltong logo

Reply from Limpopo Biltong

Good morning Nicol ,
Just to double check , is this review meant to be for us LIMPOPO Biltong ? or for OMG Biltong ?

Looking forward for your reply

Admin
Limpopo Biltong

Rated 1 out of 5 stars

OMG this pace has great biltong !

OMG this place has great biltong !
SHAME about the man who serves
Either stil drunk from night before or rude to his customers
Won't give you the time to look and see what you want god forbid you change your mind on something !!!

Rudest man in the world uncomfortable going in there will not be going back

Strange aurora with this man

Twickenham shop !!

April 4, 2024
Unprompted review
Limpopo Biltong logo

Reply from Limpopo Biltong

Good morning ,

We are sorry for your experience , are you able to advise on which Market/Festival that happened

Admin
Limpopo Biltong

Rated 1 out of 5 stars

Meat was 8 days late

Meat was 8 days late. The store advised that it was stuck in transit and a fresh order would be sent.

The order finally arrived with the meat rotten, sweaty and packed in a polythene bag

I have asked for a refund given it’s inedible but no reply to my 4 emails or 4 voicemails

Avoid at all costs

February 2, 2024
Unprompted review
Limpopo Biltong logo

Reply from Limpopo Biltong

Good afternoon Dan ,

As i've spoken with yourself or your son over the phone , at the time we were using DPD which failed us as well in many ocasions , your order was for wet biltong which after few days if not allowed to breath will get mouldy .

In the meantime we have changed the courier and so far all looks okey with the deliveries .

We are sorry that you had such bad luck with your order .

Refund has been issued .

Thank you
Admin
Limpopo Biltong

Rated 1 out of 5 stars

Very poor service order delivered was…

Very poor service order delivered was not what was ordered phone no response email no response and Message no response its although I'm been ignored

April 4, 2024
Unprompted review
Limpopo Biltong logo

Reply from Limpopo Biltong

Good afternoon Greg ,

We are sorry for your bad expierince , we did checked and we had no emails from you complaining about the shortage , also no missed calls ( we did had some problems with our landline) , i've checked your order and i can confirm that we haven't sent you the 2 x boerewors apologise .

We will try to improve our service for you in the future.

Also i've just issue a refund for your missing boerewors

Admin
Limpopo Biltong

Advertisement
Rated 2 out of 5 stars

Too expensive

Biltong tastes great, the bites are way too hard to chew almost inedible for me, not even the dog could hack it, unfortunately its way to expensive for me at £50+ a kilo.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and product.

I ordered dry lean biltong and that is what I got, and it tasted good. Courier (DPD) delivered the first attempted order package opened with the biltong packet inside also opened and partially (presumably) consumed as about half was missing. I asked for a refund on the entire order as the main package was opened and Limpopo resent my order at no additional cost, with minimal issues…they also stopped using that courier. I consider that to be excellent and responsive customer service, and their product is high quality too.

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

Fluffy mold on beef jerky after a week

I've ordered from this company quite a few times and always get quality service and quality products. This time I ordered the original beef jerky which has a date to use by the 15/03/2023. I opened the bag and let it sit for an hour to let it air out. I closed the original bag it has been in with a simple clothes peg to make sure the cats didn't get to it. I went to get some yesterday and was shocked to see the jerky had fluffy white mold all over it. I could understand if it was past the best before date but I've had this for less than a week. Absolutely shocking considering the order was £45. If you're looking for something that will last longer than a week, I would probably go elsewhere.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

The only truly original and fresh biltong. The rest taste like cardboard. Be advised!

I tried many biltong suppliers and was constantly disappointed as they all taste like cardboard and mostly come from the same supplier. Limpopo is different, their biltong is fresh and tastes like the real thing. Also, Limpopo biltong has a short shelf life, around three weeks unlike the competition which lasts for months because it is not fresh. I love their biltong.

February 28, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Please 🙏 don't bother

Please 🙏 don't bother
Visited on 2 occasions when website said open and it was closed ...and it was not a short journey .. absolutely waisted my time
Will not ever try again
Rubbish

February 3, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

Cardboard with biltong spice

Bought a packet of original biltong on Thursday at the Lexicon Christmas market. Unfortunately it was dry, hard and had no fat at all. Is is made to be like cardboard or has it been in stock for weeks. Never again at £10 a packet.

November 16, 2023
Unprompted review
Rated 1 out of 5 stars

Going Downhill which is a shame

They used to be the best Biltong and DroeWors in the UK and trust me i have tried them all. I have been buying from them since they had a butcher in Acton. Recently however I have seen things change. The droe wors looked like it had been around since Voortrekkers and the biltong was very dry and clearly had been frozen. They need to start some PR soon because I cant see them lasting with this quality product.

November 16, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look