Lincare Holdings Reviews 

103
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were let down by their experience overall. Customers frequently struggle with extremely long hold times, unhelpful automated phone loops, and constant disconnects when trying to reach support. Many people also reported deeply frustrating billing errors, including incorrect charges, unexpected fees, and issues with accounts being sent to collections. Reviewers expressed intense dissatisfaction regarding the severe lack of communication and poor responsiveness from the company departments. Some reviewers were happy with individual staff members who provided helpful care and managed medical equipment effectively. Conversely, a small portion of people felt that basic monitoring devices and initial services operated smoothly before communication problems arose.

What people talk about most

Customer service

Reviewers express strong dissatisfaction and frustration regarding customer service. Consumers consistently... See more

Payment

Consumers find payment to be a source of constant frustration and disappointment. Reviewers consistently... See more

Response time

People report negative experiences with response times, consistently highlighting severe delays and... See more

Product

Users describe negative interactions with product quality and availability, expressing deep frustration.... See more

Staff

Clients share negative opinions on staff, expressing considerable frustration with unprofessional and rude... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I was given a 450 dollar bill with no explanation as to why. I disregarded it as it seemed fraudulent as my patient portal was not updated. Nobody reached out, nobody emailed or called, and my balance... See more

Rated 1 out of 5 stars

Complaint #1 - billing decided to switch everyone to online billing without any notification including in the final invoice of 2025, nor do they email an invoice each month. I didn't find out any o... See more

Rated 1 out of 5 stars

Website: shows zero balance. Got a letter saying $8.01 was sent to collections. Go to payment history; it’s empty. Go to stmts & it shows 4 bills that were never sent to us that we owe $32.04. No wher... See more

Rated 1 out of 5 stars

It has been five years since we stopped using Lincare due to their terrible service, wrong orders and incessant marketing calls at all hours. You have to wonder about a company that when you call the... See more


Company details

  1. Home Health Care Service
  2. Health Consultant
  3. Medical Equipment Supplier

Information provided by various external sources

Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'


Contact info

1.4

Bad

TrustScore 1.5 out of 5

103 reviews

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1-star

No history of asking for reviews

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1.4

All reviews

(103)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

I wish there was a number lower than…

I wish there was a number lower than one that I could chose, my grandma is dying from lung cancer and she gets her oxygen from here, it has been more than a week and we are still waiting for another oxygen supply. Terrible service, do not use this place.!!!!!!!!!!!!

August 24, 2020
Unprompted review
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Rated 1 out of 5 stars

Poor Choice

Very rude and inconsiderate of the infirmed, elderly and those on fixed incomes. I had to change oxygen suppliers

February 22, 2020
Unprompted review

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