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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, frequently noting that the items received were of poor quality, made from cheap synthetic fabrics rather than the advertised materials like linen or cotton, and often did not resemble the pictures on the website. Reviewers also reported numerous issues with their orders, including receiving incorrect items, incomplete shipments, or orders that took an extended time to arrive. A strong consensus among consumers highlighted problems with the return policy and refund process, with many stating that the company either refused returns, offered minimal compensation instead of full refunds, or made the return process exceedingly difficult.

What people talk about most

Product

Clients share negative opinions on product quality. Many reviewers report that products do not match the... See more

Quality

Customers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Order

Customers had negative experiences with order. Many reviewers report not receiving their orders, receiving... See more

Return policy

People report negative experiences with the return policy. Many customers state that the company does not... See more

Refund

Users describe negative interactions with refund. Many customers report difficulties obtaining full refunds,... See more

Based on these reviews

Rated 1 out of 5 stars

Absolute POOR QUALITY dress, terrible fabric most suitable for the bin. Not as advertised and do not accept returns irrespective of their policy statement. Asked for some picture proof items would you... See more

Rated 1 out of 5 stars

Buyer BEWARE Horrible quality clothing. Customer Service was a total joke when I inquired (6 separate times) if my order (2 pcs) shipped together as all notifications only mentioned one item. Never g... See more

Rated 1 out of 5 stars

Do not order from this site!!!! They do not accept returns if what your ordered simply does not suit you - which can happen, right?? they offer to refund a ridiculous sum instead of allowing to retur... See more

Rated 1 out of 5 stars

AWFULL AWFULL AWFULL COMPANY, PLEASE PLEASE DO NOT BUY FROM THIS COMPANY!! CHINESE COMPANY THAT PRODUCES CHEAP COPIES NOTHING LIKE AS ADVERTISED ON THEIR WEBSITE. ORDERED 4 ITEMS 4 WEEKS LATER ONLY R... See more


Company details

  1. Clothing Store

Written by the company

At the heart of linenne: is our love for natural fabrics and the desire to produce beautiful clothes that can be enjoyed for years to come.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

157 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered 10 dresses, 6 Dresses reveived I do NOT order

Ordered 10 dresses, 4 were correct and completly different then what was ordered. 6 dresses received which I didn't order. Received 3 times the same dress. Customer service very bad. They don't wont to send me the dresses that I ordered and offer a 15 dollar refund. Also the quality is very poor. DO NOT ORDER ANYTHING THERE.

July 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolute scam

Absolute scam. The dress I ordered is laughably inferior to what is advertised - a completely different, far cheaper fabric, poor quality of workmanship, different design and only worthy of going straight to the dumpster. When I complain they offer to refund me $4!!! and when i refuse they offer me $6. DO NOT BUY FROM THIS SHOP - ITS A SCAM

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute crap

Absolute crap. Cheap dresses for 1$ not more. Do not fall for this scam! Return policy inexistent they know why. Even paypal refundation does not work!

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM, don't buy

Never buy things from this store. They are middlemen from Chinese stores, selling cheap stuff for big money. I have never received such crap even from China.This is a scam, they don’t have anything like what you see in the picture in their store.

July 16, 2025
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Rated 1 out of 5 stars

PRETEND WEBSITE

Absolute POOR QUALITY dress, terrible fabric most suitable for the bin. Not as advertised and do not accept returns irrespective of their policy statement. Asked for some picture proof items would you believe when they have full details at their disposal and Offered a meagre 4$ refund… email delay tactics. BUY FROM SOMEWHERE ELSE, OTHER SITES. Not even worth 1 star

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
I bought two dresses which looked really great on Linenne's Facebook advert. When they eventually arrived which took about three weeks I was appalled: I ordered small but the dresses were like tents, the fabric was very shoddy and the zip on the zipped dress does not work. I complained and the max 'compensation' they could offer was $24 - I paid over £100 !!
I am now the proud owner of two of the most expensive rags for cleaning . BE WARNED.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
The dress I ordered was nothing like the picture and despite all the rubbish they publish about returning if not satisfied they are NOT interested.
Offered me $4 and to keep the product which I do not want and would NEVER wear.
Then offered $7 which I again refused. Now not answering emails.
I do not believe they are US based but purely use this as a shipping address .
Reporting to Facebook and I have contacted US Customs re illegal trading .

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

The dress is nothing like the picture

The dress is nothing like the picture. It is a polyester see through fabric that is cut vaguely like the dress in the picture but is clearly a very cheap knock off. Don’t waste your money. Also watch out if you did process a payment. Just as the payment went through as I was watching the screen the amount changed and increased by US$11. As it was then converted into AUD if I hadn’t been watching may not have noticed. Fraudulent activity aplenty!

July 10, 2025
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Rated 1 out of 5 stars

VERY POOR QUALITY Products

VERY POOR QUALITY Products! The marketing photos are completely different from the reality. They say that they are selling cotton/linen/natural clothing but the material is pure polyester. And details that you might think are real (collar with some beads) are fake patterns printer on the fabric! Very disappointed with the quality and customer service that did not admit the quality issue and offered me usd 4 as a compensation. Ridiculous!

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

AWFULL AWFULL AWFULL COMPANY

AWFULL AWFULL AWFULL COMPANY, PLEASE PLEASE DO NOT BUY FROM THIS COMPANY!! CHINESE COMPANY THAT PRODUCES CHEAP COPIES NOTHING LIKE AS ADVERTISED ON THEIR WEBSITE. ORDERED 4 ITEMS 4 WEEKS LATER ONLY RECEIVED 1 SO FAR WHICH IS GARBAGE. WONT ACCEPT A RETURN OFFERING A PITTANCE OF A DISCOUNT FOR ME TO KEEP THE ITEM. STAY WELL AWAY IF YOU DON’T WANT TO BE SCAMMED!!!!

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute garbage products

Absolute garbage company. I was duped by beautiful photos and a home page that largely said "Linen and Soft Cotton" clothing...what arrived was cheap, see-through, polyester clothing that looked like it came from Temu. Indeed the packaging was from China, though the shipping appeared to have it coming from Italy. It tooks weeks to arrive (which was fine) but not everything came in the order. They offered me a $13 refund for 3 items that totaled $131 and probably cost $45 in total from Temu. Buyer Beware.

June 4, 2025
Unprompted review
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Rated 1 out of 5 stars

This is a scam

This is a scam! Do not order, shipped items without US postage, the post office destroyed the packages due to no postage when I told them, they responded with send us more money to ship again and refused to refund my money, asked for a refund 5 times. The order was over 300.00. Lesson learned.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE OUTRIGHT BAIT AND SWITCH

Outright scam. Charged for items I’ve never received, Linen/cotton outfit I did receive is in fact synthetic, complete misrepresentation. Quality of the sewing is abysmal, and when I requested a credit for the items I didn’t receive, and a return shipping label and credit of the items I would return, I was told it would be too expensive so we (Linenne) will give you a $13.00 credit. I don’t think so! BUYER BEWARE!

May 25, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS GREEDY WEBSITE

DO NOT BUY FROM THIS GREEDY WEBSITE! NO RETURN POLICY!!! EVEN THO THEY SAY THAT THEY HAVE!

Ordered one dress that looked amazing on the pictures but when I got it, it was absolutely horrible. The stitches was up and the fit was so bad I cant even explain. When I tried to do a return they said that it was not possible and that they can give me a 5 dollar refund even tho the dress cost me 50 dollars. I had a conversation with them where I sent them their return policy that was on the website but they did not answer that at all. DO NOT BUY FROM THIS GREEDY WEBSITE!!!!!!

April 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Worst experience

Worst timing never came on time always late and you can hear excuses for each train in announcement speakers and nobody willing to take responsibility naver hear from transport minister any excuse like they don't care

May 4, 2025
Unprompted review

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